- Report: #557866
Report - Rebuttal - Arbitrate
Complaint Review: Richard Erving - PHPMyMall
Richard Erving - PHPMyMallPort Angeles, WA. Port Angeles, Washington United States of America
Richard Erving - PHPMyMall PhpMyMall Takes money no mall Port Angeles, Washington
*Author of original report: Mr. Richard Erving Still Not Paying My Refund
*REBUTTAL Individual responds: Resolving
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I want to let folks know the experience I am having with Richard Erving--PhpMyMall, Craft Storz, mysellersatores, and about 7 other names he uses that I know of.
Here is my story and buyer beware!!
I got with Mr. Erving in April of last year to have him make me a mall to be integrated into my SMF site. Well the cost to me --Hold on--$800. To be completed in 5 weeks and yes I have proof of everything I say and will send to anyone that wants to see it.
I paid Mr Erving his money and wanted to add a very simple showcase on the home page of my site to have events for the new mall I was Supposed to get. I was told in May that my mall would be done in a couple of days and he wanted the additional $200 for the event showcase. I paid and guess what----No completed Mall. After repeated phone conversations and heated discussions with this man over this mall he admitted on my forum to all members in August!! He could not do this mall for my site. So my 5 week mall is now 4 months later and no mall and out $1000.
So Mr. Erving said I will offer you this new mall. His Etsy mall. I was not happy about getting a spinoff that looked like Etsy and told him so that I did not want any resembliance to Etsy. This mall was supposed to be done in a month. In October I finally asked for my money back for no mall. Forgot to mention he was only showing me web slices of this supposed new mall and it was never the same . And it was only slices. Anyone can show a web slice. There was never any mall for this on my site at all. Now I see he sells this mall for $149 but my cost was still $1200
I have had battles with this man on the phone, He has been nice and then turns on you in a second if you say he is doing something wrong. Now make him mad enough and he will not answer you back at all. He has his daughter tell you he is not home when you can hear him in the background, He does not answer any e-mails no matter how nice or mad you post at him, He will not return your calls. Now I am not talking a few days I am talking weeks.You as the customer goes right out the window if he gets upset because you do not agree with what he is doing.
His one excuse was he was not answering my long drawn out e-mails to him. Another excuse he always used was his yahoo was down. Hmmmmm but he later answered me quoting my yahoo messages to him. So he really was getting them. Well hello you have my money---It was supposed to take 5 weeks and now it is 6 months later-Upset --You Bet. It was always one excuse after another from him.Worst part is he was posting to my members on my site of all the things he was doing and really he in the background was avoiding me and not doing anything at all.
All I ever heard from this man was money. He has $2000 in my mall, then a day or 2 later then it went up to $7500, then a few days later it was $4500. It was always a different amount he said he had invested. Then I heard all about how he had to pay USPS all this money for the USPS API. Well it was no charge to me, he was paying for this he said so he could be able to use it on other web sites. But I always had this cost thrown in my face. But never saw the mall with this even added. I think that was around the time he decided he couldn't build me a mall.
Also during this I got a Social Network script from him. It was only supposed to cost me $200 but he tried to get $400, then he told me I could have it. Reason for being it was taking so long to produce a mall. I was also promised an additional mall free of charge for all of the mess he caused. Never received anything!! Nada Nothing!!
The Social network he was offering was not even completed and when you ask him it is always a few days or next week.
So He finally on 10/12/09 agreed to refund my money within 30 days. This is a $1200 refund. I had to pay right away he gets to keep my money for 6 months and then wants 30 more days. Come on now!!!
He finally sends me a payment thru Paypal for $200 in October and writes on the receipt. Balance due (To Me) $1000.
To date I have not received my $1000 at all and I have no mall or anything to show for it. I just want my hard earned money back and go about my business and get far away from this man and the mess he created.
You cannot tell folks you can make custom malls, decide it is not feesible, offer them something else and never produce. I am out $1000 and had to get a new mall. Which Mr.Erving has sent me e-mails on commenting on what I chose to go with. He still continued to send me e-mails which I have and even went as far as to address one e-mail to me "to all the ignorant people"
This is all fact and I can prove every e-mail he has sent to me, every payment that was made, the e-mails where he states he will refund me and the paypal receipt where he says he still owes me $1000 and all of my forum posts he made stating he could not do the mall
So buyer beware. He also did this to a friend of mine and she did get her $100 refund I believe it was 4 or 5 months later for her.
This man says he doesn't care if I take him to court as Big deal so he gets a judgement. He is not afraid of the Attorney General or BBB. He has no respect for any of this as it clearly shows by his comments in my e-mails.
This man is taking peoples money and not giving anything in return and will not refund. Yes you have to sign a contract that states No Refunds. But you have to have a working product for that to be inforceable and that is not the case here.
I know he will be bashing me and that is okay as I am telling the truth and my information and proof will be told to everyone who will listen. Folks like this should not be allowed to get away with this. That is why I will pursue this matter legally with law enforcement agencies, the court system and anywhere else I can think of.
The decent thing to do is pay me my money and let me get on with my life. I don't know about others but $1000 is alot of money to me.
Do a web search on this man and read the reports filed on him. Mr.Erving you should be ashamed of yourself for taking from poor innocent folks. I will not stop pursuing this matter until I have my money back where it belongs.
This report was posted on Ripoff Report on 01/21/2010 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Richard-Erving-PHPMyMall/Port-Angeles-Washington-/Richard-Erving-PHPMyMall-PhpMyMall-Takes-money-no-mall-Port-Angeles-Washington-557866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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