- Report: #1070643
Report - Rebuttal - Arbitrate
Complaint Review: Richard Simmons Project Hope
Richard Simmons Project Hope, Select State/Province USA
Richard Simmons Project Hope Automated ordering that takes your credit card first, then goes through automated process that you cannot stop or cancel, then provides false information for cancelling. Cannot cancel online. customer service is 9-7 M-F, but no one will answer d
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Richard Simmons Project Hope weight loss DVD.
The Richard Simmons commercial gives an 800 number to call, but when you call it is all automated. You must give your credit card to continue, and then it cannot be stopped or canceled during the call. You are not given the details until after the card number is given.
The automated call goes on to tell you you will be shipped things and your card will be charged, it goes on and on, and it is automaically ordering things that are not on the commercial.
You cannot cancel online and no one answers the 800 number given to cancel.
The links to the confirmation are not a secure site.
This report was posted on Ripoff Report on 07/27/2013 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Richard-Simmons-Project-Hope/Select-StateProvince/Richard-Simmons-Project-Hope-Automated-ordering-that-takes-your-credit-card-first-then-g-1070643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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