from the begining ! in december 2005 we were having trouble with our old car and we took it to richmond toyota for the second transmission replacement and we were asked why not trade cars! we told the salesman luke hubbard we could not afford to trade at this time. he said i have your car sold and i can get you into a newer one that you can afford! i told mr hubbard that i was behind on the house 2 months and really didn,t need another payment right now ! mr hubbard said i will make up your 2 housepayments if you will let try to get you financed! i told mr hubbard that we were social security and only hada budget that had about $250 per month left for a car payment and he said we can do that! so he processed the paper work and i bought a 2006 ford taurus and he followed me home so my sick wife could sign the paperwork!
when we got the contract from hsbc bank we had a carpayment of $442.43 well above the $250.00 limit i had set for a carpayment! in august we fell behind on the carpayment due to my wifes double eye surgury and we called hsbc to get the payment reduced and they wouldn,t do that ! so on december 9th,2006 we drove to richmond toyota and asked ron mc cauley the president of richmond toyota to help us get a lower payment ! he got on the phone and said no one was in the office at hsbc and he would call on monday ! but sunday december 10th 2006 at 3 am i got uo to take my wife to work and found a empty parking place where my 2006 ford used to sit ! i reported it to the police and they said they would file a report after i talkd to richmond toyota on monday morning and then the officer shook his head and laughed!so when i called richmond toyota they told me that they didn,t have the car ! so i called hsbc and they gave me a phone number to call ! i found my car and all my belonging in indianapolis impound area! i had to pay $50.00 to get all my stuff out of it! i think richmond toyota is putting older people in serious jeopardy! and should be investagated.