RideSmart Motorcycle Training Inc Beginners beware. If you can't perform the 10-15 minutes exercises say good bye to your money and the training you paid for Phoenix, Arizona

I submitted the original review in this matter because I was angry and upset about multiple reviews that Ms. Smith had submitted about my business which I believe to be untrue and harmful.  The comments I submitted concerning Ms. Smith were untrue, and I regret having made the submissions.  Since they are untrue, they should obviously be disregarded.

At RideSmart, we teach a curricula set forth by the Motorcycle Safety Foundation. This is a national program and curricula that has been taught to hundreds of thousands of new and returning motorcycle riders. As we discuss with all our students before the class begins, the student must meet the objectives of each exercise before they move on in the course. Failure to meet the objectives will result in being counseled out of class. Each exercise is allotted a specific amount of time for
demonstration, practice and evaluation. At no time are students compared or required to keep up with other students to continue in the course.

Being that we only have ten students in each class, we occasionally have the opportunity to work with each student individually, and spend extra time with a student who is having difficulty acquiring a skill. Miss Smith was given one-on-one instruction and extra time on three particular exercises in attempts of helping her learn the curricula. Unfortunately, she
failed to meet the criteria of the exercises in this Motorcycle Safety Foundation course.

We offer students to come back to the course within the next thirty days when an empty seat is available at no additional cost. However, unlike what Miss Smith referenced as to what another training school does, we do not continually bring a student back until they pass. It would be an injustice and unsafe to a rider to automatically pass them should they not acquire the riding skills that may make a difference in their safety when they drive in traffic. It would also be a conflict of interest to guarantee that a student pass in return for their tuition payment. We do not negotiate when it comes to a
riders safety. We cannot give our stamp of approval for a rider to get their license when they have not met the objectives that the Motorcycle Safety Foundation deem as necessary to ride in todays traffic. It would be better for
a student to find their own boundaries in a class situation rather than be given a false sense of skill, risking their life and safety on the roadway.

Its clear that Miss Smith expected guaranteed graduation, regardless of her ability to meet the objectives and ride in a controlled, satisfactory and controlled manner. We wish her the best in advancing her riding skill and hope that she obtains her hopes and dreams of riding. Most importantly, we hope that she acquire the skills necessary to ride in a safe,
reliable, consistent manner. Unfortunately she did not meet the objectives of the Motorcycle Safety Foundation Basic Rider Course while at RideSmart, and she chose not to return to continue her education.

Prior to starting class, Ms. Smith also signed a registration form that states in bold lettering and underlined that there is no guarantee that a student will complete the class.  The curricula is written by the Motorcycle Safety Foundation (MSF) and just administered by our instructors.  It is clear from Ms. Smith's responses that her main goal is about money, not safety, not expert opinion or meeting the objectives that the Motorcycle Safety Foundation deems important before a student progresses in class.  We also have her on video tape being told our policies about having her come back to class within the next thirty days to work on her training.  She seems to have a personal vendetta and even though we have her signature on paperwork discussing our policies, and have her on tape being told the policies, she denies knowing what they are.  Some people are impossible to please and this particular person seems to glean enjoyment from posting slander against a company that has taught tens of thousands of riders using the MSF's successful curricula.

Angela Orton
Vice President
RideSmart Motorcycle Training, Inc.
http://www.ridesmartmotorcycle.com/
623-877-5425