- Report: #749166
Report - Rebuttal - Arbitrate
Complaint Review: Rightway Automotive
Rightway Automotive3550 Lapeer Rd Port Huron, Michigan United States of America
Rightway Automotive Tina Smart & Doug (finance manager) Added $1100 to our loan to catch up our house payments but only paid $548 Port Huron, Michigan
*General Comment: Bank
*General Comment: Do you guys get paid for this?
*Consumer Comment: Rebutel to my question.
*Consumer Comment: Bigpappa
*UPDATE EX-employee responds: Ex MGR of the store
*UPDATE Employee: Rightway Automotive
*Consumer Comment: Entitled to good service?
*Consumer Comment: Entitled !!!!!!!
*Consumer Comment: You People Are So Cruel!
*General Comment: Don't have to wonder why you're behind in your payments
*Consumer Comment: That only works for the federal government.
At the time we were 1 payment behind with 1 more due in less than a week. Tina Smart the sales rep. wanted $500 down plus our old truck for a down payment. I told her that I could not give her the $500 cash due to the fact that we had another house payment due. She told us that we didnt have to worry about the house payment because they were going to pay the 1 we were behind & the next 1 that is why they added $1100 to our loan. However all they did was pay $548.
So now we are paying $12,000 for a $2,000 truck that was suppose to fix our credit along with paying extra interest on money that wasnt used for what it was suppose to be used for! Doesnt fix our credit when we are still behind in the house payments! Not to mention it took them a month & half & several calls & visits before they even paid the $548!
We jumped threw every hoop they asked us to including giving them our house payment & we ended up in a worse situation than we were in before we went there to "fix" our credit in the first place.
This report was posted on Ripoff Report on 07/05/2011 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rightway-Automotive/Port-Huron-Michigan-48060/Rightway-Automotive-Tina-Smart-Doug-finance-manager-Added-1100-to-our-loan-to-catch-u-749166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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