- Report: #561040
Report - Rebuttal - Arbitrate
Complaint Review: Rip-off Report Investigation: Get Motivated Seminars & Wealth Magazine Investor Education commitment
Rip-off Report Investigation: Get Motivated Seminars & Wealth Magazine Investor Education commitment4710 Eisenhower Blvd. Suite B-5 Tampa, Florida United States of America
Ripoff Report REVIEW: Get Motivated Seminars & Wealth Magazine Investor Education commitment to 100% customer satisfaction, always making improvements for a better customer experience. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program to guarantee total customer satisfaction. Get Motivated Seminars & Wealth Magazine Investor Education recognizes that complaints posted (true or not) are issues that need to be addressed & if handled correctly can be valuable learning opportunities. The products and services offered by companies on the Get Motivated platform like Wealth Magazine Investor Education screened to ensure high quality, satisfaction guarantee with significant discounts. Feel safe & secure attending a Get Motivated Seminar. The largest live one-day business event for over 20 years. Tampa Florida, Nationwide, Internet
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SPECIAL UPDATE: July 25 2012: Get Motivated Seminars remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Get Motivated Seminars is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Get Motivated Seminars has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Get Motivated Seminars has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Get Motivated Seminars remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at email@example.com
Get Motivated Seminars and Wealth Magazine Investor Education join Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business alike.
..Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business
As a matter of policy, when Rip-off Report is retained by a company to mount an independent review and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.
Rip-off Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are reviewing. That having been said, the conclusion Rip-off Report came to after our review, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ed Magedson - Founder, Rip-off Report
Get Motivated Seminars and Wealth Magazine Investor Education approached Rip-Off Report last month with the express purpose of resolving consumer concerns posted on Rip-off Report. After a recent mailing to everyone who filed a Rip-off Report, it became apparent that both Get Motivated Seminars and Wealth Magazine Investor Education, a company that often presents on the Get Motivated Seminars stage, are sincere in their commitment to remedy any and all customer concerns. Get Motivated Seminars executives reaffirmed to the Rip-off Report that Get Motivated Seminars' passion to provide customer service that is second to none. As one executive reported, Were fanatical about customer service, and focused on delivering amazing value to those attend. But as hard as we try, we know we cant please every one of the hundreds of thousands of customers who attend our seminars. Thats why we offer a 100% money-back guarantee. If someone is not absolutely thrilled with the Get Motivated Seminar, they simply need to present their materials, along with their receipt and ticket stub at the conclusion of the seminar and their money will be cheerfully refunded in full--no questions asked!
As a sign of their commitment, Get Motivated Seminars takes every new customer service employee through an intensive and extensive training process, and makes them sign a document at the end of their training, indicating their agreement to provide the very highest service for the customer. That explains why Get Motivated Seminars consistently earns an A rating from the Better Business Bureau.
GET MOTIVATED SEMINARS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
One of the surprises that came from the Rip-off Report investigation was the actual nature of the complaints themselves, which often centered on the small number of products and services offered at the seminars--in spite of the fact that an entire office can attend a Get Motivated Seminar for only $19. As Peter Lowe reported, "We recognize that in this economy most people cannot afford to pay hundreds of dollars per ticket to attend a Get Motivated Seminar. Many people are without work and are struggling financially. We feel that the Get Motivated Seminar is needed now more than ever and we do not want price to be an obstacle for anyone. We have worked very hard to make the Get Motivated Seminar affordable for everyone who wants to attend. The only way for us to make this work economically is to produce an event that is so excellent that attendees and their companies will want to continue to do business with us. We are committed to ensuring that the speakers, content and production of the Get Motivated Seminar will vastly exceed expectations, and we trust that when companies need in-house training, speakers for conventions, or business consulting that they will allow us to meet those needs."
Get Motivated Seminars carefully screens the companies it allows to present on its stage, and maintains that those services are 100% optional, are offered at unheard-of discounts, and carry complete satisfaction guarantees. Still Get Motivated Seminars welcomes feedback on these companies by emailing them at SpecialHelp@GetMotivated.com And if someone wants to reach out directly to Wealth Magazine Investor education, they have also set up a special email address: SpecialHelp@WealthMagazine.com
One Get Motivated Seminars executive said, We are proud of the additional educational workshops we offer. The Get Motivated Seminars platform is the most coveted stage speaking opportunity in the world. That means we have our pick of offers to present to our attendeesand were very, very picky. For instance, Wealth Magazine Investor Education presents a web-based investing tools that have won awardsnot from usbut from the respected investing magazines Barrons and Forbes. Theyve signed up for Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program just like we have. The people who sign up for the Wealth Magazine Investor Education workshop are not only offered a bundle of products and services at a deep discount, they are allowed to try the products and the workshop absolutely free. With regard to the web-based tools, they are given the full version of the software to try absolutely free. With regard to the two-day workshop, they are allowed to attend the first day of the workshop absolutely free. If they dont feel like the tool or the workshop is a fit for them, they are allowed to return the materials at the end of the first day of the workshop and their credit cards are never charged. We believe offering award-winning tools at deep discounts with free trials is providing the very best for our attendees. And the fact that our arenas have been packed out year in and year out for 20 years is proof enough that the vast majority of the people wholeheartedly agree.
Other complaints centered on the political or religious views of some of the speakers. But as Tamara Lowe, Co-founder and Executive Vice President of Get Motivated Seminars reported, "The emphasis of Get Motivated is on achieving personal and professional success. While some of our speakers may be political figures or spiritual leaders, their purpose for being at the Get Motivated Seminar is not to campaign or sermonize, but rather to educate and inspire. Get Motivated gathers the worlds greatest leaders on one platform to share their experiences, lessons, resources and tools for success. Our goal is to provide our attendees with the information, education and inspiration needed for a balanced, successful life. Our speakers come from a wide variety of political, religious and ideological backgrounds, and we allow all of our speakers the freedom of speech to mention their belief systems in their presentations if they choose to. Our role is not to dictate or censure what our speakers can or cannot say, but rather to gather expert achievers and give them a forum to share the ideas and strategies that they feel would be beneficial in helping our attendees achieve personal and professional success. We celebrate diversity and welcome a free exchange of ideas. We realize that not every topic or speaker appeals to every person in the audience, which is why we have such a great variety of speakers and topics--so that there truly is something for everyone."
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
Company executives also stated that over that last few months they have increased the size of the customer service department and redoubled their training in an effort to provide even better service. As a Get Motivated executive said, "From the beginning, we have been committed to providing outstanding customer care. That commitment can be easily seen both by our price points (you can see the greatest leaders and achievers of our age for only $4.95) and in our satisfaction money-back guarantees, for both our seminars and the additional training opportunities provided by trusted companies. These are just a few of the reasons we have an A rating with the BBB. But we service literally hundreds of thousands of customers every year, and occasionally we make mistakes. Furthermore, not everyone likes our format, and finally our competitors can say false and malicious things about us. When we make a mistake, we want to correct it. If someone doesn't like our format, we offer a refund."
Because of our investigation and the sincere efforts put forth by both Get Motivated Seminars and Wealth Magazine Investor Education, Rip-off Report is proud to give Get Motivated Seminars and Wealth Magazine Investor Education positive ratings. All in all, both companies reached their goal of achieving total customer satisfaction through excellent service. In the case of Get Motivated Seminars, this was made possible by offering the strongest speaker line-up for any business event in the world for about half the price of a movie ticket--and backing it up with a money-back guarantee. In the case of Wealth Magazine Investor Education, this was made possible by offering award winning tools and strategies at significant discounts, and backing them up with a complete satisfaction guarantee.
GET MOTIVATED SEMINARS AND WEALTH MAGAZINE INVESTOR EDUCATION GIVING THEIR CUSTOMERS THE BENEFIT OF THE DOUBT...
Get Motivated Seminars produces the largest live one-day business events on earth. People fill arenas across North America to hear the greatest leaders and achievers of our age give the secrets of success as they've experienced them. Not everyone is going to appove of every speaker--or their views, which is why Get Motivated Seminars is committed to providing a spectrum of opinion and experience. As Peter Lowe said, "A presidential candidate might win with 53% of the vote. That means 53% of people like this person, and 47% don't. We're not going to ban a president from our stage simply because everyone didn't vote for him! Instead, we're going to have this speaker on our stage, and trust our audience to glean success secrets from this former president's invaluable experiences."
Furthermore, even in today's tough economy, the cost of venues, speakers, crews, lights, sound, transportation, and food isn't going down. And with the budget of the average family tighter than ever, their ability to pay hundreds of dollars for a ticket to one of our seminars is lower than ever. So Get Motivated Seminars made a decision to set ticket prices at an unheard-of rate: as low as $4.95 for an individual ticket, and $19 for an entire office. This is made possible by the small number of additional offers made at the seminar for people to continue their education and training with companies like Wealth Magazine Investor Education--at deep discounts, and backed by satisfaction guarantees. That's why I believe both Get Motivated Seminars and Wealth Magazine Investor Education are ready to serve those who need more assistance and are willing to make things right if they seem to have fallen apart.
Rip-off Report knows, there is no company or individual that is perfect Get Motivated Seminars and Wealth Magazine Investor Education knows this also and both companies demonstrate their need for continuing improvement - that is why Rip-off Report feels you can be completely confident, safe and secure when doing business with them as a member of Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program.
RESULTS OF MAILING TO ALL THOSE WHO FILED A RIP-OFF REPORT
As a part of the Corporate Advocacy Program - Rip-off Report sent an email to every client who filed a Report on Get Motivated Seminars and Wealth Magazine Investor Education and I would now like to share the results with you.
AS usual, the majority of clients stated that they appreciated our efforts and related how they had already been taken care of in a satisfactory manner. As usual, most customers asked if they could remove the Report they filed and we explained that unfortunately, it was not possible. It is Rip-off Report's philosophy that it is much more beneficial for the consumer to see how a company like Get Motivated Seminars takes care of their mistakes. No company is without its share of problems, however, there are many companies who continually sweep those problems under the rug and never achieve the growth that other companies such as Get Motivated Seminars and Wealth Magazine Investor Education enjoy.
Rip-off Report feels both Get Motivated Seminars and Wealth Magazine Investor Education have learned from all those who have complained... and they even seemed to be thankful for those who have brought problems to their attention. One Wealth Magazine Investor Education executive stated, "We can only improve our business based on feedback from our clients, sometimes that feedback may be hard to hear but it is the only way we can become better."
Get Motivated Seminars and Wealth Magazine Investor Education show leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Keep in mind, Get Motivated Seminars has worked with millions of clients and with only a handful of Rip-off Reports to show for it. What really is amazing that despite Rip-off report appearing on most search engines right below Get Motivated Seminars, their complaint ratio is less then two ten thousandths of one percent. Rip-off report feels that this is significantly below the industry standard for the clientele that they work with. From our perspective, it is quite unusual for a company who has had so few complaints request on their own to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Get Motivated Seminars is showing leadership for other companies to follow that care about their clients.
Wealth Magazine Investor Education has a similar record of accomplishment. Of the tens of thousands of people who have attended their workshops, only a small hand full of Rip-off Reports to show for it. That makes their complain ratio is less than six ten thousandths of one percent.
ABOUT THE CORPORATE ADVOCACY PROGRAM
While Rip- off Report does not endorse any company, including Get Motivated Seminars and Wealth Magazine Investor Education, overall, our research demonstrated to us that both Get Motivated Seminars and Wealth Magazine Investor Education are solid, reliable companies that stand behind their service.
Many companies that contact Rip-off Report make claims that the Reports about them are false, were filed by the same person or even a competitor. Yes, Rip-off Report knows this can happen from time to time; however, we know this is not true most of the time. From federal to local law enforcement agencies, most use Rip-off Report regularly. When Rip-off Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include FBI, FTC, SEC, Homeland Security, US Postal Inspectors, Justice Department, IRS, Federal Prosecutors and local law enforcement in the USA along with government agencies in more than eight other countries.
Rip-off Report does not solicit its Corporate Advocacy Business Remediation & Customer Satisfaction Program. Any participation in this program is completely voluntary, and at the request of the program member. This service is not free. Any member can be removed for not following through with their commitments to total customer satisfaction.
This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail.
The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.
Anyone contacting the following e-mail address will get immediate attention. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact the special help lines that have been established for:
Get Motivated Seminars: SpecialHelp@GetMotivated.com
Wealth Magazine Investor Education: SpecialHelp@WealthMagazine.com
RIP-OFF REPORT CHARTING NEW TERRITORY ..Consumers should feel confident and secure when doing business with member businesses.
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel confident and secure when doing business with both Get Motivated Seminars and Wealth Magazine Investor Education.
Here's why. Get Motivated Seminars and Wealth Magazine Investor Education made a commitment to and is a proud member of Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business ....
ED Magedson- Founder mailto:firstname.lastname@example.org
A Worldwide Consumer Reporting News Agency ...by consumers, for consumers
PO Box 310 - Tempe, Arizona
This report was posted on Ripoff Report on 01/27/2010 10:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rip-off-Report-Investigation-Get-Motivated-Seminars-Wealth-Magazine-Investor-Education-commitment/Tampa-Florida-33634/Ripoff-Report-REVIEW-Get-Motivated-Seminars-Wealth-Magazine-Investor-Education-commitme-561040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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