- Report: #187590
Report - Rebuttal - Arbitrate
Complaint Review: Rip-off Report REVIEW: Chandler Hill Partners
Rip-off Report REVIEW: Chandler Hill Partners1331 N. Wilmot Tucson, Dallas, Houston, Atlanta, Arizona United States of America
Chandler Hill Partners REVIEW: Chandler Hill Partners - most complaints posted are verified untrue, competitors making false claims to hurt company's reputation, Most complaints not from real clients, evil work of a competitor. Tucson, Dallas, Houston, Atlanta Arizona
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SPECIAL UPDATE May 17 2012: Chandler Hill Partners remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Chandler Hill Partners is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Chandler Hill Partners has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Chandler Hill Partners has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Chandler Hill Partners remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Ripoff Report Review on Chandler Hill Partners in various cities and states.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program requires EVERY Member business to agree to satisfy all complaints past, present and in the future when applicable. Rip-off Report is always working harder for you, the consumer, so you can feel confident about what to look for when dealing with a company or individual. Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage, so you know what to look out for when dealing with that company or individual. No company is perfect, that is why political activists, and consumer advocacy groups are needed to instigate public action for the betterment of our society. Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. ED Magedson, Founder of Rip-off Report explains how this program works to benefit both the consumer and the reported business on Rip-off Report.com
Chandler Hill Partners contacted Rip-off Report with a strong desire to resolve any complaints on this site and to set the record straight.. Here is a statement by Sarah Hill to Rip-off Report ...and we only hope other businesses would behave similarly: "ED, we know that we are not perfect and we acknowledge freely that we will never be able to please absolutely everyone who comes to us; that doesn't mean we do not do everything within our power to do so, that we don't care, or that we don't also recognize our clients are not perfect either. We also recognize that lives change and decisions made one day are not necessarily appropriate for the next day's challenges - When this happens we have policies in place that are designed to represent the best interest of both the client and Chandler Hill Partners. We ask only that as we respect our client's integrity, confidentiality, and personal rights, so should they respect the company similarly and give us the opportunity to resolve their issues first. And further that they do so in a civil and professional manner, void of threats and false accusations. When a client request that his or her agreement be terminated, the client will be responded to immediately, and we will work with that client to come to a resolution that is satisfactory to that client."
Just about one year ago, the President of the company, contacted Rip-off Report. Unlike others in the same business, Chandler Hill never threatened us with a lawsuit or with bodily harm. Yes, even bodily harm. Rip-off Report has been threatened with bodily harm by one company in this very same business.
Unbeknownst to Chandler Hill, when consumers would call Rip-off Report requesting recommendations for career development businesses, I confidentially recommended her business, and no, Chandler Hill had never paid us a dime. I recommended Chandler Hill to people because I understood her unique refund policy way back then, and told those who contacted us to let me know if they had any problems... I also told them, as we do all consumers, that it would not hurt to mention they knew they were listed on Rip-off Report, but were willing to give them a try.. NOT ONCE have I heard back from more than 20 people I "guesstimate" I have spoken with over the last year to whom I recommended Chandler Hill Partners.
Ms. Hightower recently stated again, she knew she could not satisfy 100% of her clients and that is why they have made even more changes over and above their liberal Adjustment policy.
CUSTOMER TESTIMONIALS ON THE CHANDLER HILL PARTNERS WEBSITE ARE REAL.
Chandler Hill Partners has shared their Client Satisfaction Guarantee with Rip-off Report and has confirmed their continued efforts and commitment to customer satisfaction and a strong desire to deliver quality services. This would naturally scare the pants off any competitors who weren't as committed to their clients as Chandler Hill Partners.
We also examined the customer testimonials on their website. We requested this information for this type of business specifically, because we know from recent competitor employee inside information. Many of their competitor companies post bogus testimonials on their company website and make that as a condition of their continued service. In the middle of their services, many of the competitors force their client to sign a pre-written customer satisfaction statement. After more than 3 weeks of investigation, Rip-off Report has determined that the testimonials in email and on Chandler Hill Partners' website are authentic and include only glowing comments about their satisfaction were expressed by bona fide clients.
Here is what Rip-off Report has learned over the last several weeks of investigation.
After a thorough investigation into the Reports filed, Rip-off Report has found nothing to suggest that Chandler Hill Partners is anything other than a legitimate operation and in almost all cases has been the victim of competitors, posing as clients, trying to hurt their reputation. This is not the norm for Rip-off Report. Most Reports filed, according to Government Authorities and the Media users say that the contact data for Rip-off Report victims always check out. Like lawsuits, there will always be people filing bogus and frivolous lawsuits, meant to harrass..
On or about March 15, 2006 Rip-off Report emailed all those who filed a Rip-off Report about Chandler Hill Partners, urging them to contact us so we can get their issue resolved. Only 2 consumers replied and stated that their issues were completely resolved.
RIP-OFF REPORT CONCLUDES CHANDLER HILL PARTNERS IS NOT A RIP-OFF! ...JUST VICTIMS OF COMPETITORS UNFAIR ATTACKS WITH DOZENS OF REPORTS FILED AGAINST THEM..
Rip-off Report cannot ever guarantee any product or service, and we can only report to you what we find, to help you get a better understanding of the company or individual we are investigating. That being said, the conclusion Rip-off Report came to after our investigation, to the best of our knowledge, is that this company was not scamming; or ripping off its customers but instead, they were the victims of a competitors' conspiracy to destroy their reputation because they were afraid of a company delivering the kinds of services they can only promise. Since they realize not everyone can be satisfied with every product or service, we find that Chandler Hill Partners has a unique and very fair adjustment policy. Chandler is not only comprised of wise business people, but also seem to have a habit of not promising what they cannot deliver and further seem to deliver more than they promised... a philosophy shared by Rip-off Report.. "Always give more than promised."
Companies doing things right will usually have to face negative campaigns, which employ smearing and backstabbing from companies who don't deliver. Our information leads us to conclude this after we found that almost all the postings regarding Chandler Hill Partners were very suspicious; mostly attacking the consulting process and describing services the poster couldn't know since they never became a client. The bogus reports clearly are targeted at hurting Chandler, accusing them of not helping clients. At least one competitor has been identified as the author of several Rip-off Reports targeting Chandler.
Chandler Hill Partners has been in career services for many years, and I don't think it's a coincidence that someone is trying to accuse Chandler Hill Partners of the exact same things companies in the same line of business are actually doing and trying to tie them to other unscrupulous organizations these same companies have ties with. It is our opinion; the competitor companies are behind most of the problem, while Chandler Hill Partners is doing things properly. Hopefully these other career and job search firms will learn from Chandler Hill Partner's example, instead of trying to push them out of business by lying about their integrity.
Read the following valuable articles written by Chandler Hill Partners. A must read before going further in your career.
Surviving Job Loss: If you have lost your job for any reason, but particularly if it was under negative circumstances, get ready to go through a range of emotions. You are experiencing one of the most traumatic events that may happen in your lifetime. Job loss ranks right up there with divorce, death, and going to jail as among the most stressful events that can happen to a person. =============== Some Fees are Worth Every Penny - Professional services fees can pay off... A recent online report from a major career site stated that money is still the number one motivator behind performance, loyalty and job satisfaction. Although it is not the only motivating factor, without it, the rest are hard to appreciate. =============== Saving - A Woe for the Future of the American Worker.. As the percentage of employers in America that offer retirement benefits to their employees decreases, many American's are going to have to learn how to turn a penny into a buck on their own. =============== The success of Chandler Hill Partners comes from the experience, people, technology, and consistent methodologies available to the organizations and the individuals who trust us with their employment needs. =============== A Thousand Jobs for Katrina Victims and Rising Jobs4Katrina.com - Within a week of launching Jobs4Katrina.com has more than a thousand positions posted by companies across the country. =============== Jobs4Katrina.com is a website dedicated to assisting victims of the hurricane with re-employment. Jobs4Katrina.com was created for the exclusive use of hurricane survivors in order for them to make their resumes available to employers. Employers, please post your positions. your help can rebuild lives. ===============
RIP-OFF REPORT SPECIAL NOTE: We rely on loyal readers like you! "by consumers, for consumers" ...to tell us what we need to know about any business or individual. NO editor will change your words and to misquote you..
With thousands of postings a week to Rip-off Report it would be impossible to investigate the details of the situation behind every posting. We rely on loyal readers to bring anything and everything to our attention regarding the postings of our Investigations; that is what has made this site so successful, consumer input. The fact of the matter is that while Rip-off Report gets a lot of postings and traffic, our operation and resources are limited. We are really a consumer watchdog forum and not an investigation entity. We simply do not have the resources and funding to investigate the background on every report posted here, and under the laws of the state of Arizona and the United States of America, we have no obligation to do so.
Fortunately, when companies like Chandler Hill Partners gets involved in our Corporate Advocacy Business Remediation & Customer Satisfaction Program, it allows us to investigate further and in greater depth and obtain the resources to keep Rip-off Report alive..
Any questions or comments, please contact EDitor@ripoffreport.com
ED Magedson EDitor@RipoffReport.com badbusinessbureau.com www.ripoffreport.com
We are not lawyers. We are not a collection agency.
We are Consumer Advocates. ...the victims' advocate
WE are Civil and Human Rights Activists
We are a Nationwide Consumer Reporting News Agency ...by consumers, for consumers
This report was posted on Ripoff Report on 04/19/2006 08:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rip-off-Report-REVIEW-Chandler-Hill-Partners/Tucson-Dallas-Houston-Atlanta-Arizona/Chandler-Hill-Partners-REVIEW-Chandler-Hill-Partners-most-complaints-posted-are-verifie-187590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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