- Report: #558250
Report - Rebuttal - Arbitrate
Complaint Review: Ripoff Report REVIEW: Wendy Stevens outstanding commitment to 100% customer satisfaction
Ripoff Report REVIEW: Wendy Stevens outstanding commitment to 100% customer satisfaction2020 Fieldstone Parkway Internet United States of America
Ripoff Report REVIEW: Wendy Stevens outstanding commitment to 100% customer satisfaction & integrity above and beyond reproach, pledges to resolve concerns & address inquiries. Wendy's commitment to excellence has led to raving fans in her business partners & customers. Wendy Stevens commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. - feel confident & secure when doing business with Wendy Stevens, a world class internet marketer, teacher, trainer, coach and mentor. Franklin, Tennessee, Nationwide, Internet
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SPECIAL UPDATE: June 9 2012: Wendy Stevens remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Wendy Stevens is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Wendy Stevens has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Wendy Stevens has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Wendy Stevens remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at email@example.com
Wendy Stevens joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business alike.
..Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business
As a matter of policy, when Ripoff Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Ripoff Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.
Ripoff Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Ripoff Report came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ed Magedson - Founder, Ripoff Report
Wendy Stevens approached RipOff Report last month with the express purpose of resolving consumer concerns posted on Ripoff Report. After a recent mailing to everyone who filed a Ripoff Report, it became apparent that Wendy Stevens is sincere in her commitment to remedy any and all customer concerns. The journey from single mother to top earner in her industry in just a few short years was a wild ride for Wendy, but we have been impressed both by the many satisfied customers and clients she has amassed, but also by her commitment to proactively resolve any issueswhich is what led her to contact Rip-off Report. For starters, Wendy stated to Ripoff Report that she has now dedicated a dedicated customer service rep to work exclusively on making improvements in the customer service arena. In addition, Wendy has pledged to work even more intensively with those who those require extra assistance to achieve the same success that others are achieving. As Wendy said, I know how hard it is to start a new business in a new field, learning new technologyafter all, I had to do it myself. I want to see everyone I coach and mentor succeed, so Im committed to help everyone succeed who wants to succeed. These changes were implemented as a direct result of feedback they received from Ripoff Report.
Wendys background, as many of you know, is that of an NCAA Division I coach. Wendy is acutely aware that every a coach needs a team, and that every team is only as strong as it weakest player. So Wendy is determined to bring the same intensity and excellence to customer service that she brought to athletics and internet marketing.
WENDY STEVENS CONTINUES TO CLARIFY WHO SHE IS AND WHAT SHE CAN DO FOR CLIENTS CHANGES MADE TO THE BUSINESS
One of the most interesting findings from our investigation is that many of the concerns had little to do with Wendy directly, having more to do with the actual business opportunity that she was a part of. Because of concerns, and to safeguard her own reputation, Wendy recently changed business opportunities. Wendy reported to Rip-off Report that it was one of the most difficult things she has ever had to donot only because of the friendships she had developed, but also because it provided the vast majority of her income. But, Wendy reported, it had to be done to provide the best opportunity to succeed for the people on her team. She is committed that every company she works with will have the highest quality, provide the greatest value, and act with the highest integrity. In todays business world how often do you find someone willing to walk away from profits in the name of ethics? Wendy has and says they will again if necessary. Wendy carefully screens the companies she recommends to those she coaches and mentors. Wendy reported, As an internet entrepreneur myselfI only recommend those companies Ive personally worked with,and that helped me build my own business. And while Wendy endorses those companies companies that she refers clients to, she maintains that those services are 100% optional and will welcome feedback on these companies for further evaluation at mailto:firstname.lastname@example.org
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
Because of our investigation and the sincere efforts put forth by Wendy Stevens, Rip-off Report is proud to give Wendy Stevens a positive rating. All in all, the company implemented strategic changes to its Customer Service Department and reached its goal of achieving total customer satisfaction through excellent service. This was made possible by a totally honest approach to business introspection.
Wendy Stevens stated "When I was an NCAA Division I coach, we constantly worked on the fundamentalseven though I had a team of highly-skilled, highly-accomplished athletes. I know from experience that mastery of the fundamentals is the key to success. In my business, one of the fundamentals of success is great customer serviceand Im committed not only to being great at it, but also getting better at iteach and every day. She then added, "I know that I have improvements to make, all businesses do, but I can assure you that I am 100% committed to resolving those issues and creating an excellent experience for our clients".
WENDY STEVENS GIVING HER CUSTOMERS THE BENEFIT OF THE DOUBT...
Wendy Stevens said, I teach, coach, and mentor peoplenot only to achieve success and satisfaction in life, but also to also build businesses that are every bit as successful as mine. I dont teach or recommend anything that isnt work right now for me. I know that the things I teach, the services I provide, and the opportunities I promote work. Not only because they have worked for thousands of other I have coached, but also because they have worked for me. They have taken me from a struggling single mother to a multiple seven-figure earner.
But even the greatest opportunities are guaranteed to fail if you do not use them. Wendy Stevens cannot be held responsible for a clients failure to use her advice. That is no fault of hers. As an example, if you have a coach teaching you the fine arts of a tennis swing and you show up on game day with a hockey stick, can you blame the coach? Wendy Stevens realizes that there can occasionally be a breakdown in communication with her clients for any number of reasons. But for those who are committed to following her lead, Wendy is committed to their success.
In spite of all these situations, which show that a less than stellar result is not always the fault of Wendy Stevens, I believe Wendy is ready to serve those who need more assistance and is willing to make things right if they seem to have fallen apart.
Wendy, reports, This process with the Rip-off Report has just reinforced my core values as a businessperson:
Im resolved to not let problems fester.
Im resolved no matter what to be scrupulously honest in all of my business dealings, extravagant in providing value, and outrageously fair.
Im very aware that others are depending on meand I wont let them down.
Rip-off Report knows, there is no company or individual that is perfect Wendy Stevens knows this also and demonstrates their need for continuing improvement - that is why Ripoff Report feels you can be completely confident, safe and secure when doing business with them as a member of Ripoff Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program.
RESULTS OF MAILING TO ALL THOSE WHO FILED A RIPOFF REPORT
As a part of the Corporate Advocacy Program - Ripoff Report sent an email to every client who filed a Report on Wendy and I would now like to share the results with you.
Every client stated that they appreciated our efforts and related how they had already been taken care of in a satisfactory manner. In several cases it was determined that several individuals had indeed never worked with Wendy Stevens in the first place. Unfortunately with someone that has attained Wendy's level of success individuals can be the target of negative recruiting for other oppertunities. As usual, most customers asked if they could remove the Report they filed and we explained that unfortunately, it was not possible. It is Rip-off Report's philosophy that it is much more beneficial for the consumer to see how an individual like Wendy Stevens takes care of their dropped balls. No company is with out its share of problems, however, there are many companies who continually sweep those problems under the rug and never achieve the growth that other entrepreneurs such as Wendy Stevens enjoys.
Rip-off Report feels Wendy Stevens has learned from all those who have had concerns... and she even seemed to be thankful for those who have brought problems to her attention. As Wendy herself said, "I can only improve my business based on feedback from my clients, sometimes that feedback may be hard to hear but it is the only way I can become better."
Wendy Stevens shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Keep in mind, Wendy Stevens has worked with hundreds of clients individually, and trained thousands and with only 4 Ripoff Reports to show for it. What really is amazing that despite Ripoff Reports appearing at the top of most search engines about Wendy Stevens, the complaint ratio is less then 1% percent. Ripoff report feels, if people were really unsatisfied with Wendy Stevens, there would be many complaints about her, and the amount of complaints about Wendy is significantly below the industry standard for the clientele that they work with. From our perspective, it is quite unusual for an entrepreneur who has had so few complaints request on their own to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Wendy Stevens is showing leadership for other entrepreneurs to follow that care about their clients. This is particularly true when visit www.ReverseGoogleMarketing.com and see all the testimonials from people who are well satisfied with Wendys business coaching.
ABOUT THE CORPORATE ADVOCACY PROGRAM
While Ripoff Report does not endorse any company, including Wendy Stevens, overall, our research demonstrated to us that Wendy Stevens is a solid, reliable entrepreneur that stands behind her service.
Many companies and entrepreneurs that contact Ripoff Report make claims that the Reports about them are false, were filed by the same person or even a competitor. Yes, Ripoff Report knows this can happen from time to time; however, we know this is not true most of the time. From federal to local law enforcement agencies, most use Rip-off Report regularly. When Ripoff Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include FBI, FTC, SEC, Homeland Security, US Postal Inspectors, Justice Department, IRS, Federal Prosecutors and local law enforcement in the USA along with government agencies in more than eight other countries.
Ripoff Report does not solicit its Corporate Advocacy Business Remediation & Customer Satisfaction Program. Any participation in this program is completely voluntary and at the request of the program member.
This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail.
The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.
Anyone contacting the following e-mail address will get immediate attention. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact Wendy Stevens Customer Service: at email@example.com
RIPOFF REPORT CHARTING NEW TERRITORY ..Consumers should feel confident and secure when doing business with member businesses.
..Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel confident and secure when doing business with Wendy Stevens Here's why. Wendy Stevens made a commitment to and is a proud member of Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business ....
ED Magedson- Founder EDitor@RipoffReport.com
We are a Worldwide Consumer Reporting News Agency ...by consumers, for consumers
Rip-off Report PO Box 310 - Tempe, Arizona
This report was posted on Ripoff Report on 01/21/2010 10:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ripoff-Report-REVIEW-Wendy-Stevens-outstanding-commitment-to-100-customer-satisfaction/internet/Ripoff-Report-REVIEW-Wendy-Stevens-outstanding-commitment-to-100-customer-satisfaction--558250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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