• Report: #628307

Complaint Review: Risk Management Disaster Services

  • Submitted: Mon, August 02, 2010
  • Updated: Wed, August 03, 2011

  • Reported By: Alpharetta home owner — Alpharetta Georgia U.S.A.
Risk Management Disaster Services
7919 Hickory Flat Hwy, Woodstock, Georgia United States of America

Risk Management Disaster Services Tree Crews Poor Service practices Woodstock, Georgia

*Author of original report: still no refund

*Author of original report: update

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questionable business practices - 


such as :



- collecting full payment on your credit card before the job is complete.



- questionable billing / invoicing practices 



- receiving different information depending on who you talk to. The owner tells you one thing, customer service tells you another.



- difficulty getting reimbursement for parts of the job that weren't done / completed





Save yourself a hassle and go elsewhere. There are lots of reputable companies out there.

This report was posted on Ripoff Report on 08/02/2010 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Risk-Management-Disaster-Services/Woodstock-Georgia-30188/Risk-Management-Disaster-Services-Tree-Crews-Poor-Service-practices-Woodstock-Georgia-628307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

still no refund

AUTHOR: - ()

Its been 5 years now and I still haven't recieved a refund check for services not rendered. Even though the owner actually told me on the phone that he was mailing me the check.

To me, they are thieves. Not to mention their customer service is terrible.

My advice to anyone reading this is to use a different company.

If they are willing to not refund a customer a few hundred dollars, they should lose business.

 

 

 

 

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#2 Author of original report

update

AUTHOR: Alpharetta home owner - (U.S.A.)

It has now been one year since using this companies services.

I have yet to receive a reimbursement on my credit card for services not rendered. ( a few hundred dollars )

On another note , I was told that the 15 x 20 foot red mulch stain that was left on my driveway would wash off on its own after a couple good rainfalls. This did not happen - I finally got my driveway pressure washed to remove the stain a few weeks ago.

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