• Report: #686793

Complaint Review: Rite Aid Corporation

  • Submitted: Tue, January 25, 2011
  • Updated: Tue, January 25, 2011

  • Reported By: Jim — Mount Airy North Carolina U.S.A.
Rite Aid Corporation
114 East Lebanon St Mount Airy, North Carolina United States of America

Rite Aid Corporation Rite Aid Pharmacy DOUBLE CHARGING CREDIT/DEBIT CARDS Mount Airy, North Carolina

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I want to warn everyone about our local Rite Aid Pharmacy stores. Rite Aid now has a policy that if you use a debit or credit card they will charge your card for the full amount you approve and then within 3 minutes will request and charge another charge for the same amount. If you use a debit card you must then contact your bank and file a fraud event on the card in order to get the money back. The store manager in Mount Airy does nothing and blames it on the customer's bank.

The truth has been exposed by my bank and unknowingly exposed by the Rite Aid corporate credit processing center that it is the local stores' fault. The asinine manager, Dennis, blamed my bank, the processing center and finally the interim processing company. This manager is in the wrong job, he belongs at the toilet, where all assholes seem to belong. The programming in the card reading devices are set to create one pending charge and if the first pending charge is not completed in 1 minute it sends a second request your bank.


This report was posted on Ripoff Report on 01/25/2011 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rite-Aid-Corporation/Mount-Airy-North-Carolina-27030/Rite-Aid-Corporation-Rite-Aid-Pharmacy-DOUBLE-CHARGING-CREDITDEBIT-CARDS-Mount-Airy-Nort-686793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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