- Report: #557204
Report - Rebuttal - Arbitrate
Complaint Review: Rite-Aid Pharmacy
Rite-Aid Pharmacy315 Main street Lewiston, maine lewiston, Maine United States of America
Rite-Aid Pharmacy pharmacy lies by hours when prescription done lewiston, Maine
*Author of original report: district manager called promptly and corrected the problem
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Around 10 am, I called Rite Aid on Main street in lewiston to refill a prescription. They told me it would be ready in 2 hours.
I went around 3:30 pm to pick up my pills, and they still weren't done. I tried to tell Brad, the pharmacist, that they told me they'd be ready in 2 hours and i had a cab waiting for me. Before i could finish what i said, he VERY RUDELY cut me off and said "You are just gonna have to wait".
It took a good 15 minutes to get it filled, and a $3.50 taxi ride ended up costing me $11. Worse than that, if I didn't have the eleven dollars, i would've had to walk three miles in the snow with crocks on my feet.
I will NEVER go to rite aid again, not even to buy a piece of bubble gum.
I've contacted Patti, the president's executive secretary about this problem, and she said she will have the district manager call me, so i'm still waiting, but I am still soured on Rite Aid
This report was posted on Ripoff Report on 01/20/2010 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rite-Aid-Pharmacy/lewiston-Maine-04240/Rite-Aid-Pharmacy-pharmacy-lies-by-hours-when-prescription-done-lewiston-Maine-557204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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