- Report: #781509
Report - Rebuttal - Arbitrate
Complaint Review: Rite Aid
Rite Aid250 w. Chase St. Baltimore, Maryland United States of America
Rite Aid Absolutely disgusting, horrible customer service and unable to fill prescriptions. Baltimore, Maryland
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
So the pharmacist tells me that he's going to look for it, another 20 minutes passes, they have nothing. He tells me that they have another manager coming in at 11 PM who "might have the key." I ask if he can possibly send me to another Rite Aid with a 24 hour pharmacy and he tells me "I don't know I don't live around here." Of course at this point, I'm irritated because I spent over an hour waiting when they could have told me initially (yes, they had known this when I arrived.) So he calls around to other pharmacies, CVS, Walgreens, etc... finds one a good 20+ miles away. They can't fill it because it's not a Rite Aid.
When I voiced my concerns and disbelief that someone lost a very important key---to a box that contains a lot of medicine, for a lot of people and it's being treated like nothing. I was met with hostility and condescension. I was told that Rite Aid also had 24 hour customer service---they don't. How can someone be so careless?
This report was posted on Ripoff Report on 09/26/2011 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rite-Aid/Baltimore-Maryland-21211/Rite-Aid-Absolutely-disgusting-horrible-customer-service-and-unable-to-fill-prescription-781509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.