- Report: #172030
Report - Rebuttal - Arbitrate
Complaint Review: Ritz Camera
Ritz Camera6711 Ritz Way Beltsville, Maryland U.S.A.
Ritz Camera Can't cancel an order! Beltsville Maryland
*Author of original report: Thanx ..pointing out these problems will help them correct some problems they have.
*Author of original report: They cancelled the order!
*UPDATE Employee: Please Try Again
Well, this was a Christmas present, and obviously I was not going to wait around for shipment from some unknown manufacturer. At that point, I attempted to cancel the order.
To date, I have been unsuccessful in canceling this order. I STILL receive emails (a month later!), indicating your company has 'not forgot about me'!. That would be well and good IF I still wanted this item, but I don't. I have sent innumerable emails, and spent 30 minutes calling back in December in an attempt to cancel this item. (Problem #2)
So, this is one example of what is happening at your company. Are you aware? What else is happening? I do not want to hear from your company again, and I do not want to come home one day and discover a package from your company, that I feel you are going to charge me shipping for!!!!!!!!!
Please, stop this Mr. Ritz. You've lost a customer forever.
Morgantown, West Virginia
This report was posted on Ripoff Report on 01/17/2006 06:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ritz-Camera/Beltsville-Maryland-20705/Ritz-Camera-Cant-cancel-an-order-Beltsville-Maryland-172030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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