- Report: #929570
Report - Rebuttal - Arbitrate
Complaint Review: River Lakes Golf Course
River Lakes Golf Course2218 Ramsey Road Columbia, Illinois United States of America
River Lakes Golf Course Discrimination Columbia, Illinois
*UPDATE Employee: Where can any one play with kids
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Today my husband and I decided to go golfing at River Lakes Golf Course in Columbia, IL with our 9 year old daughter. My daughter and I are just starting to learn the game and travel to many different golf courses around this area with my husband. We have never been treated so rudely at any golfing establishment until we came here. The owner and gentleman that worked the counter immediately informed us that we could not golf with our 9 year old daughter. Apparently they do not support the development of future young golfers but they said it was because of their insurance with the golf carts. However, we said "alright." We had driven 30 minutes to get there and needed to redeem our rain checks from the first time we were there a couple weeks ago.(Which was not a good experience either! My husband lost his wedge on the course and when he called a week later, they said it hadn't been returned.) Back to today...After agreeing that our daughter would behave and not golf, the owner began to confuse my husband with someone else apparently concerning an incident there 2-3 months ago. I informed the owner that 2 weeks ago was the first time we were ever there. Then MAGICALLY, there was my husband's wedge from the owner's office!!! He had it when my husband was told it was not there. I was really insulted at this point with the accusation and nasty looks, but again we had already paid for the golf 2 weeks ago. My husband bit his tongue and said "thank you for letting us come out and play." Later, we returned from our 18 holes to find two blonde children DRIVING the golf carts all around the parking lot completely unattended!!! There were rules posted about "no fivesomes" and there were 2 of those out at the same time we were. Not to mention, the ranger was a player in one of the groups of 5! If you are going to enforce rules on one group of people then you should enforce the rules for everyone. I hate it when people use the "race card" in situations that it doesn't apply but today I felt discriminated against. I truly feel that River Lakes Golf Course is racist and shady. I will never be returning and will share my horrid experience with everyone in my golfing community.
This report was posted on Ripoff Report on 08/19/2012 06:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/River-Lakes-Golf-Course/Columbia-Illinois-62236/River-Lakes-Golf-Course-Discrimination-Columbia-Illinois-929570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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