Made an appointment to get dental work done -on the day of the appoinment I didnt have enough money on me at the time, so I ask if it would be okay for them to postdate the payment in 3days because of financial situation. (most health clinic does, never had an issues in the past)
The Manager Mamta said NO we need all the money now, you can reschduled if you like. Since it was the end of the year, Advised office I will wait till next year to reschedule. The Front desk operator at the time call me a day later and said that she will waive and not charge me for not being able to stay since I did come in, but didnt have the funds at the time. She also said that she will honor a lower charge for any misunderstanding.
Few days in the mail I get a letter from the office stating that I owe 80$ for noShows for 2days, confused...I called the office and spoke to the owner Mamta, she already had a very bad attitude over the phone while I was trying to get an understanding of why the office will charge me for fees that I was not aware of. She said that I missed 2 appointments- she told me that she is now charging me for the last time I didnt have the money but showed up. and another one I rescheduled this year but had no ideals I did.
When I asked to speak to the lady who supposebly made the appoitment she stated that the young lady got fired, and all she had left, was the notes she left on my file. Mamta was very unproffessional, All she cared is when will I pay for the noshows fees. She did not try to simpathized or understand the situation , she was there when the clerk who was handeling my files waive the fee the first time . And now since the clerk got fired she is applying other fees to my account for me to pay. I will NEVER recommend anyone to deal with her -she is not to be trusted. she Lies and is misleading in everyway!!! ONLY cares about getting her Money...