• Report: #676802

Complaint Review: Rixmann Companies/LivInn Hotels

  • Submitted: Thu, December 30, 2010
  • Updated: Thu, December 30, 2010

  • Reported By: Expotera — Fridley Minnesota United States of America
Rixmann Companies/LivInn Hotels
181 South River Ridge Circle Internet United States of America

Rixmann Companies/LivInn Hotels Wayne Rixmann Rixmann Companies LivInn Hotels: Better Business Bureau Rating F Internet

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BBB Reliability Report for

LivINN Hotels
BBB Rating F

Ratings Explanation
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
Find out more about LivINN Hotels:
BBB Accreditation
BBB Rating
Business Contact and Profile
Business Management
Additional Locations and Phone Numbers
Customer Complaint History
Government Actions
Advertising Review
Industry Tips
BBB Copyright and Reporting Policy

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BBB Accreditation

This business is not a BBB Accredited Business.

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BBB Rating for LivINN Hotels

Based on BBB files, LivINN Hotels has a BBB Rating of F on ascale from A+ to F.

Factors that lowered this business' rating include:
2 complaints filed against business that were not resolved.
Failure to respond to one complaint filed against business.
BBB does not have sufficient information to determine how long this business has been operating. BBB made at least two requests for background information from the business. BBB has not received a response from business and/or has not been able to verify information received from business.
BBB does not have sufficient background information on this business. BBB made at least two requests for background information from the business. BBB has not received a response from the business and/or has not been able to verify information received from business.
Factors that raised this business' rating include:
Complaint volume filed with BBB for business of this size.
Click here for an explanation of BBB Ratings

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Business Contact and Profile for LivINN Hotels

Name: LivINN Hotels
Phone: (763) 571-9440
Fax: (952) 277-5139
Address: 181 River Ridge Circle
Burnsville, MN 55337
Website: www.livinn.com
Principal: Guest Relations
Customer Contact: Guest Relations - (763) 571-9440 orkiley.lyke@livinn.com
Email Address: livinn.fridley@livinn.com
File Open Date: March 2004
Type of Business: Hotels
BBB Accreditation: LivINN Hotels is not a BBB Accredited business.

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Business Management

Additional company management personnel include:

Mr. / Ms. Kiley Lyke - Vice President of Corp. Operations

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Additional Locations and Phone Numbers

Additional Addresses
5201 Central Ave.
Minneapolis, MN 55421

13080 Aldrich Ave. S.
Burnsville, MN 55337
Tel: (952) 890-7999

285 Century Ave. N.
Maplewood, MN 55119
Tel: (651) 738-1600

Additional Phone Numbers
Tel: (866) 454-8466

Additional Email Addresses

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Customer Complaint History for LivINN Hotels

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 4 complaints about LivINN Hotels in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 0 were closed in the last year.

These complaints concerned :
+ 1 regarding Billing or Collection Issues
+ 2 regarding Refund or Exchange Issues
+ 1 regarding Service Issues

These complaints were closed as:
+ 1 No Response
+ 1 Administratively Closed
+ 2 Unresolved

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Government Actions

BBB has no information regarding government actions at this time.

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Advertising Review

BBB has no information regarding advertising review at this time.

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Industry Tips

BBB Warns of Deceptive Travel-Related Promotions
Getting the Best Hotel Rate
Vacation and Travel

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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with LivINN Hotels, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 96006062
Report as of December 20, 2010 11:05
Copyright 2010 Better Business Bureau


This report was posted on Ripoff Report on 12/30/2010 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rixmann-CompaniesLivInn-Hotels/internet/Rixmann-CompaniesLivInn-Hotels-Wayne-Rixmann-Rixmann-Companies-LivInn-Hotels-Better-Busi-676802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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