• Report: #199602

Complaint Review: Roadside Plus - Membership Plus - Go Roadside USA

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  • Submitted: Wed, July 05, 2006
  • Updated: Fri, July 07, 2006

  • Reported By:Mabank Texas
Roadside Plus - Membership Plus - Go Roadside USA
334 Cornelia St. Suite 526 Plattsburg, New York U.S.A.

Roadside Plus - Membership Plus - Go Roadside USA ripped off for $21.95 dont know how they got my banking info!! Plattsburg New York *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Comment: Call Their Bluff

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I noticed that I had a $21.95 debit from my checking account a few days ago. I didn't know what it was so I had the bank e-mail a copy of the "check".

I called the phone number that was on it to find out what the charge was for. It was for a roadside assistance program through Roadside Plus. They told me when I applied for a payday loan, that I had signed up for a 7 day free trial for the roadside assistance as part of a promotion.

I contacted the payday loan that I had gone through and they said they have not promoted anything like that and they are not affiliated with Roadside Plus.

I asked Roadside Plus to send me proof of something showing that I had signed up for it. They told me they couldn't do that because it's in the computers and their computers are designed to hold information for our protection.

They refuse to refund my money. They are also very rude and hateful. When you ask to speak to a supervisor they hang up on you. When you call back and talk to someone else, they say the reason the other person hung up was for language usage (there was not bad language used).

Anyone that reads this and has had the same thing happen to them, please report it. Help stop the scams that are going on everyday.

Fight Back!

Bradley
Mabank, Texas
U.S.A.


EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 07/05/2006 05:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Roadside-Plus-Membership-Plus-Go-Roadside-USA/Plattsburg-New-York-12901/Roadside-Plus-Membership-Plus-Go-Roadside-USA-ripped-off-for-2195-dont-know-how-they-199602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment

Call Their Bluff

AUTHOR: Eugene - (U.S.A.)

It is appalling the number of complaints against this company. All right, since for the moment you seem to be a "member", however unwilling, here's what you should do.

Park your car somewhere and call them from your cell phone. Tell them you've had a breakdown (flat tire, dead battery, whatever) and see what action they take. If they truly are a scam, they won't send anyone to assist you.

But even if they are legitimate, their way of signing people up is outrageous and downright unethical, to say the least!
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