• Report: #344916

Complaint Review: Roaring Tiger LLC

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  • Submitted: Fri, June 27, 2008
  • Updated: Sun, July 15, 2012

  • Reported By:New York New York
Roaring Tiger LLC
101 Columbia, Suite 150 Aliso Viejo, California United States of America

Roaring Tiger LLC - roaringtigerpills.com They Kept Charging My Credit Card With no Product Aliso Viejo, California

*Consumer Comment: You LIE Brad or whatever your name is

*REBUTTAL Owner of company: No such activity would occur.

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I never placed an order with this company and as such don't have any product from them. When I first saw two unusual charges of $62 each on my statement, I called the bank and then google the company's name. I contacted them regarding the charges and they said they were gonna refund my money. Two weeks later I got another charge INSTEAD of a refund and I realized the lady I spoke with two weeks prior gave me a fake name and a fake confirmation number. Now this is three re-curring charges with no products and no f***ing refunds. And after the fourth on I promised to file a police and bank report and that was when I got my money back and no charges ever since. And I've also asked the bank to send me a new card. STAY AWAY FROM THESE FOLKS.

Abel New York, New York

This report was posted on Ripoff Report on 06/27/2008 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Roaring-Tiger-LLC/Aliso-Viejo-California-92656/Roaring-Tiger-LLC-roaringtigerpillscom-They-Kept-Charging-My-Credit-Card-With-no-Produc-344916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

You LIE Brad or whatever your name is

AUTHOR: Dave - (USA)

It kind of seems funny how many people are talking about what a SCAM your company is but you are the ONLY one on here to defend them.  I believe this guy did get charged $62.00.  Why would he lie?  You have ripped all of these other folks on this FREE TRIAL BS, why would this be any different.  I don't give two S*****TS about any disclaimer.  Your company puts these disclaimers in spots and places where no one will see them or they make it so confusing even for those that do.  And, if neither of those things occur, then you probably just charge their credit card and play the STUPID card.  And I'm not even mentioning that the product sucks too.  Believe me, if I had a Roaring Tiger bursting from my shorts, I would be more than happy to pay the $1.99 a month or whatever it is.

Most of these online deals are all the same. This one was funny. I've gotten so used to these businesses pulling this non-sense that I was one step ahead of them. I ordered the product, then called the credit card company and told them I lost my credit card so they would cancel my credit card. Then you get some sorry, pathetic email about how you and them had an AGREEMENT and that you were obligated to purchase another order but that your credit card was declined.

It was so fun to just email them back and tell them off. I think any of these businesses that do business in this manner and shady and should be outlawed. Also, for the record, the Roaring Tiger pill doesn't do a dam thing. My Roaring Tiger has been anything but a Sleeping Turtle since I took the first dose and all the way through the end.

Consumers do yourself a favor and use this website for the truth before you order anything. There are a lot of people out there that complain about this website but if you run a crooked business then this website will expose you. If you are being slandered unfairly, then people will see through a few vindictive reports and make their own assessment. GO RIPOFFREPORT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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#2 REBUTTAL Owner of company

No such activity would occur.

AUTHOR: Brad M - (U.S.A.)

We are an American company, policed and governed by the laws of the United States. Our company operates on an ethical and legal basis. No one at our company would give a fake name for any reason, nor a fake confirmation number.

Abel is one of the users of our service who did not read the terms of service when he signed up for our recurring program. This program clearly lays out the terms which state he will receive a new order every month for a preset amount of money. He requested a free sample of our Male Enhancement pills, and then decided he didn't want to pay for the membership and complained.

The terms he agreed to are laid out here (Clickwrap): https://www.roaringtiger.com/shop/pageView/preferred-program.php
This TOS is very similar to 24hour fitness, netflix, blockbuster, jenny craig and many other companies who charge customers on a monthly basis.

We have full tracking information on packages, and if a customer for some reason did not receive it, we send a replacement without question immediately. Our company policy is to supply customers with the best service and product possible. If Mr. Abel stated he did not receive any of his product and was charged we would either immediately refund him, or send the replacements. If he did threaten our customer service representatives with police or other activity, it is our policy to cancel any future shipments and invite them to contact their law enforcement department - and in some cases provide the contact phone number to do so. This is because we have nothing to hide, and there is absolutely no reason for police to be involved in consumer irresponsibility cases.
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