- Report: #613217
Report - Rebuttal - Arbitrate
Complaint Review: Roark Vacation & Travel Club / Resort Club Intervals, LLC
Roark Vacation & Travel Club / Resort Club Intervals, LLC403 North Business 65 Branson, Missouri United States of America
Roark Vacation & Travel Club / Resort Club Intervals, LLC 403 North Business 65, continues to fail to me presentation expectations Branson, Missouri
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Yes, the hotels were different but same star hotels!! I am being careful to document our requests as I had made a report to the MO. BBB and Roark rebutted my complaints. So I asked the BBB for 60 days to do SERIOUS documentation, on service request and cost. As I look at the Welcome sheet, I see written, "By calling CRI directly, you can let them take care of all the details for you while you relax with the knowledge that you are traveling at the lowest contract rate." Only if you accept the offer they give you without checking other online services or travel agents. I still say the online list cost/prices are not a savings when there are last minute deals online FAR below CRI's published prices. Finally how are giving me good services & best deals, when you send me an e-mail, don't allow me to neogiate factors that might allow me to save cost? An E-mail message with a flight & hotel at a flexible cost is not giving me lowest contracted rates AVAILABLE.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 06/11/2010 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Roark-Vacation-Travel-Club-Resort-Club-Intervals-LLC/Branson-Missouri-65616/Roark-Vacation-Travel-Club-Resort-Club-Intervals-LLC-403-North-Business-65-continues-613217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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