- Report: #270143
Report - Rebuttal - Arbitrate
Complaint Review: Rob Lockhart, Brad Walker, Justine?
Rob Lockhart, Brad Walker, Justine?www.davinci'sgold.com Curacao, Nicosia Cypress, Select State/Province United States of America
Rob Lockhart, Brad Walker, Justine From DeckMedia? Ripped me off with a sofware glitch and malfunction during bonus rounds they also paid me ONLY on .$05 per line when I was in fact betting $25 per line which would have mutiplied the win by 4 X ! Curacao, Trenan LTD Nicosia Cypress(owners) Greece
*Author of original report: RIVAL powered gaming software EXTORTS players money!
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I was wondering does your legal service provide assistance to people in the United States that have "truly" been defrauded out of their money from a few fairly new on-line casino sites, specifically, Davinci's Gold and SlotoCash whom both use the exact same identical software developed by Rival Gaming, in which while playing after a few weeks I discovered two malfunctions involving Improper payouts during any wins or bonus rounds that were obtained. These were the same glitches and malfunctions that occurred at the both casinos and the casino naturally will not admit to it but I was sent an e-mail and did conceide to it and I have the e-mails. I also took screen shots of the event\malunction occurring pre and post game shots that clearly depict the error and improper payouts and what I believe, since this is a second issue with their software, borders on "Extortion and Fraud" even though it's on-line gaming. The problem is their gaming servers are located in Curacao, Netherlands Antilles, and the physical location and "supposed owners" are in Nicosia Cypress and the one company that owns www.slotocash.com ,is known as Trenan LTD run by Deckmedia.com, as different people own them and manage them, the other casino Davinci's gold www.davincisgold.com who owes me approx. $7000 from winings! I haven't learned as of yet who actually owns it. for my own proof and protection, as well as making every attempt to get my MONEY back which includes the money I lost such as ANY and ALL deposits of $2100 to date I made and LOST at a combination of these two sites as well as the money I honestly and acutally won aftyer two days of playing and accumulating winnings, which was a considerable amount that were NOT paid in full according to the payout table of the game. Can you assist me or point me to an on-line legal service, law firm or paralegal that can urge them in to returning my losses and my winnings as well, since this is a bona fide software problem nd I have some e-mails where I am corresponding with Rob Lockhart of Davinci's Gold and who is oddly also affiliated with Rivalpowered Gaming, the software maker where again he admits in several e-mails he sent to me there is a bug in the software and has credit my account with $200 I told him that's a kind gesture but the malfunction should void the games played and ALL money should be refunded to me! He goes on to justify the problem and make light of it, saying it didn't me to lose money and then goes into some technical spiel that would confuse even a scientist. I Can pay a nominal fee just for a legal firm or even just a paralegal guided by the law firm to just by sending, initially, an "persuasive" e-mail\letter to ALL parties involved followed by certified mail with the proof I have and the screen shots I took when I just happen to notice what I was happening and how the casino and it's malicious and deceptive software was paying me improperly and shorting me, over the course of thousand of games played. If you can forward this to a legal service that will assist me in convincing the company to reimburse me, I would be willing to give a small % of the $9100 or ANYTHING I can recover. I appreciate your help. I am a professional actor currently on SS disability who periodically works in the NEW YORK market. Do I have ANY legal recourse as this outright FRAUD! Should I be contacting local media or foreign media in the countries they operate out of and where their servers are located??
Thanks for your time and consideration or any additonal info. you can provide.
Eddie Sicoli www.mysite.verizon.net/actoreddie
E-mail Replies to my accusations:
Dear Mr. Sicoli,
A 5000 coin win at a coin value of $0.05 is $250. The game paid out properly in all instances.
The managers at all Rival Powered casinos have decided that your accounts are to be permanently barred. You will not be allowed to enter a Rival Powered casino again. Should you bypass our security, any wins you generate will be null and void.
Mr Sicoli, we firmly believe you have a gambling problem. You have spent an extremely large amount of time in the casino in the past two days. You won a large amount of money, and generated no complaints. You then lost it back, and instead of cashing out, you continued to play and lose the win back to the house. You are attempting to shift the responsibility of this loss to the casino, instead of taking responsibility for it yourself as a responsible gambler would.
These are very serious indicators for a gambling problem. We sincerely suggest that you seek treatment or assistance, and would be pleased to help you locate a local organization to deal with problem gaming.
We would like to provide you the following websites that can help.
Brad Walker Casino Manager My reply to Brad Walker:
Hey Brad walker you a*****e,
As I would suspect you would try and twist this around with the lame excuse when the casino is crooked and thinks they can cleverly "EXTORT" "extra money from players, and their are many preditor on-line casino scumbags like you in Cyberspace. Oh and the old blame the player now for having a gambling problem or some other rediculous excuse you would invent and create a smoke screen to devert attention away from you to save your own as! YOU and RivalPowered Gaming are Fraudulant and crooked and are KNOWINGLY using crooked software . There was more than one "isolated" issue with your horrible money devouring malicious, crooked software that I was a victim of. It's also a well known fact that the small gaming operators who HIDE their Physical address and their owner's where abouts and lets not forget their managers (assholes like Justine and Rob lockhart who BTW tried to appease me with a measly credit of $200) and who ONLY come out when they are accused of ROBBING honest players like myself! How can you possibly tell me that a $5 bet placed on a 20- line slot, you idiot is a nickle per line bet when you are playing $5 and 5 Nickels , it's NOT the same thing as playing a f***in quarter you arrogant b*****d and idiot if the payout says 5000 coins EVERY SEASONED SLOT PLAYER KNOWS that it means 5000 for whatever the bet per line is! If I bet $ .05 a line then I was paid CORRECTLY , I bet $.25 a line, therefore I wasn't paid correctly. You go play at an RTG site, one of the real serie's video slot games 20 line if you bet $1.00 line the total bet would cost you $20 and if you won 5000 coins, you would get $5000, you f***in idot! You are deceiving players and hoping they don't catch on as "I did" since the bonus rounds are "RARE" somtimes it takes a thosand bucks or more before you get a bonus round that comes up with a 5000 or even more of your bankroll for an 8000 coin win. So, stop skirting the f***ing real issue here ALL rival gaming sites after I'm through with you will be blacklisted at EVERY single watchdog site and portal. There are too many issues with your software, as well as , NO one there to take a f***in ca'll! which could be an imporatant issue, every time I called the toll free number that is suppose to be for contact with the casino and talk to someone "besides" your lousy CHAT staff, yet no one ever answers the phone. You scammed me and GOD knows how many others. It was me after registering with Slotocash that had to tell Georgina Martin to take away that rediculous Max. cashout you first had in your policy! Apparently, a bunch of incompetent people got together and said lets make a quick buck and set the software payouts so the casino benefits in ALL instances and scenerios. This is what you have down and apparently NONE of you know nothing about on-line gaming as I learned when chatting and presenting you with a player issue "initially"! I have ALL the screen Shots to support my legal suit I will bring against you if I can't pursuade your own government and news media in Curacao, among the many others to FORCE you to reimburse my winnings as well as my $2300 in losses\sdeposits that added up from ALL three of your crooked casinos. You should ALL get cancer and die slowly for embezzeling money from me and on top of it have the gall to lie about it! I have the e-mail that also Rob Lockhart of Rival Powered gaming where he basically down right admits to the first malfunction. The second one is OUTRIGHT ROBBERY and extortion my friend and the screen shots depict just that. I will bring you down if it takes me a week a month or a year. YOU lying c****uckers! You will have been reported to every single "Well Known" high traffic watchdog and player on-line gaming advocate site by the time I get through. I am doing all my homework contacting every source about this even if one contact leads me or goes nowhere, right on to the next until you start wondering where the few players you have ALL went. I wouldn't doubt it if they were comprised of mostly U.S. players, as that anti -gaming ban allowed sites like you to unfortunately generate more U.S. business as a result of the ban and we U.S. players having LOST some of the best Microgaming sites. , leaving us ONLY a few places to go and that are MOSTLY CROOKS and money hungry pigs like you, thus, we are now at the mercy of whats left over, which is the equivelant to food scraps! I have started the process as I'm sure you are aware and then if legal and international representation is neccessary accross boarders, so be it. I have the money to find a GOOD and saavy internet lawyer who has the expertise and has sued on-line gaming sites already for mainly NON Payment and software issues, like the one I maintain that STOLE my money, as well as, cheated me on payment to the tune of several thousand dollars. I am a fighter and carry much tenacity with me and I will pursue and pursue and blackball you and put up those screen shots ALL over the internet news sites that will allow me to. I will even go on U-TUBE and MY SPACE create a video ason my Apple computer and the equipment to make a professional MP3 or streaming video or even a Podcast, if you know what that is. Right now I am heading off to ripoff.com to post the whole article and upload the the screen shots and do a narration on this whole series of events while showing the screen shots. I will also read and send out the e-mails and chat sessions that will support me. I am going to make every attempt to get every penny back both from you and Slotocash, and $300 from Pantasia for the same glitch. Let me remind you, I am NOT intimidated by you or your overzealous crooked owners one bit. I also am far from the dummy, as you can see, apparently since you think occassional gamblers are brainless, as well as having the so-called addiciton.Right! Yet another ploy to steer any suspicion away from your casinos and Rival's software and both your and their responsibility to return my money! ALL of it. Lastly I intend to contact the prepaid card Bank and tell them I did not authorize the the charges. I will NOT stop harrasing you and blacklisting you and possibly filing legal proceedings against the real owners, if ALL else fails to recover my MONEY "and" winnings you should have paid me for the $.25 PER LINE a nickel per line! And if this is the way you have it set up and once again try to rationalize what you think the issue is! It's clearly a case of deception and very misleading to the player. Those payouts should have been MUCH higher at $5 a bet and you know it. Conclusively, you have major "universal" software problem and KNOW IT which is illegal and is technically FRAUD. Whether your a casino or not and don't put a gun to players heads to play, is irrelevant! You just can't ROB or CHEAT players to reap "additional" profits hoping no one would notice. Well "I NOTICED" you bunch a pieces of s**t. And you can rest assure the word will get out and you haven't "HEARD "the last of me! Regards, ASSHOLES!! Ed Sicoli 17 Wabash Ave Wharton NJ 07885 cell:973-934-1116 residence: 973-366-6364 ----- Original Message ----- From: "DaVinci's Gold" To: Sent: Friday, August 24, 2007 9:52 PM Subject: Re: Fw: NOT PAID CORRECTLY AND IT INVOLVES A LOT OF MONEY! (Issue #96300)
Thank you for your email.
I certainly understand your frustration and apprehension in this manner. Customer satisfaction is our number 1 priority at Rival, and we sincerely apologize that you encountered this issue on several occasions with regards to bonus rounds in freespins.
As I mentioned in my previous email, this was a glitch only in the frontend. However, this does impact the enjoyment of the customer and for that we do apologize.
As technical support for Rival, I can release $200 into your account actoreddie at Da Vinci's Gold to compensate you for this issue experienced at Da Vinci's Gold and other Rival Powered casinos. Should you accept this offer, please let me know at your earliest convenience. Please note that we have been unable to fix the frontend freespin tally issue just yet, and expect to have it rectified by early next week. If you do choose to play any of the games, note that the freespin tally may occasionally incorrectly add the win amounts. This does not affect your win total on the server, however.
I hope this will prove satisfactory and that you continue to enjoy Rival Powered gaming.
Rob Lockhart Rival Technical Support (The evil software company!)
Dear Mr. Sicoli,
In regards to your email re bonus round payouts.
The issue you experienced occurs rarely with some of the bonus rounds while freespins are active. This issue is due to a malfunction in the adding function that tracks the win amounts in freespins in the frontend client (the software that you use). The gaming server generates and records all wins and sends them to the frontend where the frontend then adds the freespin wins to display them to you.
Please let me assure you that your win amounts were not affected by this front-end glitch, rather it's the frontend program that is adding the numbers incorrectly. I did a full audit on your bonus round wins and did not find any discrepancies. Since I could not see what the frontend client was displaying to you, I could not track the problem down. It is absolutely true that it is disconcerting to view an incorrect win amount in the freespin tally. This issue has been moved to our highest priority and we hope to have it resolved as soon as possible.
Please note that in the event of such a discrepancy, the win amount recorded by the server is the final (and only) figure that reflects on your gaming transactions. I advise you that until this issue is addressed, please do not play any of the slots that have freespins, or please ignore the freespin win tally and manually add the wins yourself.
You have been reimbursed for this incident by the amount of the discrepancy in this incident. I've also taken your suggestion to improve our gaming history viewer to our development team.
Rob Lockhart Rival Technical Support
Edward Wharton, New Jersey
This report was posted on Ripoff Report on 08/24/2007 10:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rob-Lockhart-Brad-Walker-Justine/Curacao-Nicosia-Cypress-Select-StateProvince/Rob-Lockhart-Brad-Walker-Justine-From-DeckMedia-Ripped-me-off-with-a-sofware-glitch-and-270143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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