- Report: #67922
Complaint Review: Robbins Brothers
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| Robbins Brothers www.robbinsbros.com
Mission Viejo, California U.S.A. |
|
Robbins Brothers ripoff, Don't believe their advertising Mission Viejo California
*UPDATE EX-employee responds: Re direct your anger
*Author of original report: Resolution
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Rachel
Huntington Beach, California
U.S.A.
This report was posted on Ripoff Report on 09/30/2003 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Robbins-Brothers/Mission-Viejo-California/Robbins-Brothers-ripoff-Dont-believe-their-advertising-Mission-Viejo-California-67922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
Re direct your anger
AUTHOR: Blakesavage - (U.S.A.)
SUBMITTED: Thursday, July 26, 2007
It's a perfectly normal practice. After purchasing the diamond, Robbins Brothers require customers to sign a peace of paper verifying you received all information about your purchase in writing, including the diamond warranty. Sales reps use this practice as a major selling point when trying to lose you. Robbins brothers even have this warranty on the walls of there building.
Think about it. Robbins Brothers sale more engagement rings then anyone else in the industry and out of every person they sold you're the only one on this site that has a problem with them. The number one lesson they teach is LOVE THE CUSTOMER! And they do! If you were only 15 days late on inspection they would have made the exception and gave you the new diamond.
I've seen them do this multiple times. (Except it the ring shows signs of the diamond purposely being removed) I'm sure that there's more to this story that is not being disclosed. Just so you know I'm not just taking sides They fired me and I still bought my engagement ring from them. Makes you think huh!
