• Report: #201208

Complaint Review: Robert Gentil ,Robert G Gentil ,Robby Gentil ,Healthy Pet Nutrition & Health Center

  • Submitted: Sat, July 15, 2006
  • Updated: Wed, January 17, 2007

  • Reported By:Sarasota Florida
Robert Gentil ,Robert G Gentil ,Robby Gentil ,Healthy Pet Nutrition & Health Center
1500 Beville Road, Suite 606-267 Daytona Beach, Florida U.S.A.

Robert Gentil Robert G Gentil Robby Gentil Healthy Pet Nutrition & Health Center is either a very slick con-artist or at the very least a very bad business man Daytona Beach Florida

*Consumer Comment: Kendel

*Author of original report: Interesting Observation

*Consumer Comment: Question for Kendel!

*Author of original report: Yes it is worth our time!

*Consumer Comment: Response to "P"

*UPDATE Employee: Hi Kendall

*Consumer Comment: Kendal

*Consumer Comment: NO CLASS, LIMITED VOCABULARY

*Consumer Comment: NO CLASS, LIMITED VOCABULARY

*Consumer Comment: NO CLASS, LIMITED VOCABULARY

*Consumer Comment: NO CLASS, LIMITED VOCABULARY

*Consumer Comment: But we are being productive

*Consumer Comment: All you ladies need to get a life!

*Consumer Comment: Speaking of EBay

*Consumer Comment: He sells on E Bay

*Author of original report: Here's another little ditty

*Author of original report: A New Year's Giggle!

*Consumer Comment: Oh one more thing

*Consumer Comment: REANNON!

*Consumer Comment: Reannon I'm so glad you came back.

*REBUTTAL Individual responds: ITS REANNON!!

*Consumer Comment: My thoughts

*Consumer Comment: I am the one who complained about this breeder on 1-6-05

*Consumer Comment: Yes, you can VERY EASILY tell...

*Consumer Comment: Yes, you can VERY EASILY tell...

*Consumer Comment: Yes, you can VERY EASILY tell...

*Consumer Comment: Yes, you can VERY EASILY tell...

*Consumer Comment: There are no answers Shara

*Consumer Comment: What is the answer

*Consumer Comment: Could someone please answer this for me?

*Consumer Comment: Amusing thought

*Consumer Comment: "P"

*Consumer Comment: Kendel...

*Consumer Comment: Providing Proof

*Consumer Comment: Providing Proof

*Consumer Comment: Providing Proof

*Consumer Comment: Providing Proof

*Consumer Comment: Is there nothing more in your life than this????

*Consumer Comment: Very cute Robby

*Consumer Comment: You all have valid points and I mean ALL

*Consumer Comment: LOL, actually...

*Consumer Comment: Robby...

*Consumer Comment: Robby...

*Consumer Comment: Robby...

*Consumer Comment: Seriously.

*Consumer Comment: Happy Customers...

*Consumer Comment: Oh please!

*Consumer Comment: Whatever

*Consumer Comment: Robby's customer.

*Consumer Comment: I house sit for Robby

*Consumer Comment: My Thoughts

*Consumer Comment: One more thing

*Author of original report: Please call me

*Consumer Comment: Whatever!

*Consumer Comment: Robby's Supporters are here to stay and more are on the way!

*Consumer Comment: Im calling Bull sh...... on Donna & Mr. Idaho!

*Consumer Comment: Believe it or not

*Consumer Comment: Believe it or not

*Consumer Comment: Believe it or not

*Consumer Comment: Believe it or not

*Consumer Comment: You know what...

*Consumer Comment: Dr. Vansteiner Dvm

*Consumer Comment: A mssg from Kevin.

*Consumer Comment: P. COLORADO

*Consumer Comment: P. COLORADO

*Consumer Comment: P. COLORADO

*Consumer Comment: P. COLORADO

*Consumer Comment: Question for Dr. Vansteiner Dvm

*Consumer Comment: Robert Gentil is a great person

*Consumer Comment: Comment from Vet Dr. VanSteiner.

*Consumer Comment: Comment from Vet Dr. VanSteiner.

*Consumer Comment: Comment from Vet Dr. VanSteiner.

*Consumer Comment: Paul from boise or whatever your real name is

*Consumer Suggestion: Enough Already Please

*Consumer Comment: Excuse me

*Consumer Comment: A quick note from a practicing Vet.

*Consumer Comment: Sounds like there could be some genetic defects in her dog

*Consumer Suggestion: Proof of genetic defects.

*Consumer Suggestion: Proof of genetic defects.

*Consumer Comment: Very Boring!

*Author of original report: Curious about something

*Consumer Comment: Nicely stated.

*Consumer Comment: I agree with Jillian

*Consumer Comment: I am not the one who sued the woman

*Consumer Comment: A solution

*Consumer Comment: A solution

*Consumer Suggestion: Escape goat..

*Consumer Suggestion: DOG BREEDER EVON L DESMORE

*Consumer Suggestion: Just rude!

*Consumer Suggestion: I really like my puppy from Robby

*Author of original report: I started this message board so I want the last word

*Author of original report: I started this message board so I want the last word

*Consumer Comment: Final Conclusion

*Consumer Comment: No Chi breeders in Florida?

*Consumer Suggestion: Thats really the funniest thing I have ever read.

*Consumer Comment: I am not digging a hole for myself

*Consumer Comment: I am not digging a hole for myself

*Author of original report: I'm the one who bought the dog from Robbie . . .

*Author of original report: I'm the one who bought the dog from Robbie . . .

*Author of original report: I'm the one who bought the dog from Robbie . . .

*Author of original report: I'm the one who bought the dog from Robbie . . .

*Consumer Suggestion: Conclusion.

*Consumer Suggestion: Donna is digging a whole for herself

*Consumer Comment: things about Robert Gentil are not true

*Consumer Comment: things about Robert Gentil are not true

*Consumer Comment: things about Robert Gentil are not true

*Consumer Comment: things about Robert Gentil are not true

*Consumer Suggestion: Defamation-Libel-Slander

*Consumer Comment: What a slimer!

*Consumer Comment: Thank you so much

*Consumer Comment: POOF! HE'S BEEN BANNED ONCE AGAIN . . .

*Consumer Comment: And his new business name on puppyfind is . . .

*Author of original report: He's back selling puppies on puppyfind.com again

*Consumer Comment: Thanks for pointing this out PRK

*Consumer Comment: Something That Might Interest You

*Author of original report: The Absolute Truth - the only person responsible for making him look bad is Mr. Gentil himself. He's the one who was caught changing the birthdates of his puppies

*Consumer Suggestion: The truth!

*Author of original report: Some interesting tidbits

*Consumer Comment: While we're waiting for the pictures to be added

*Consumer Comment: I followed up on the pictures

*Consumer Comment: The folks running this board . . .

*Consumer Comment: I'm also waiting....

*Consumer Comment: Where are the pictures?

*Consumer Comment: the pictures are coming

*Consumer Comment: That's a great idea

*Author of original report: If a picture is worth 1000 words

*Consumer Comment: Very wise words P, thanx you.

*Consumer Comment: Consumer Support....

*Consumer Comment: To avoid this type of problem...

*Consumer Comment: You're absolutely right

*Consumer Comment: You're absolutely right

*Consumer Comment: It's just a shame!

*Consumer Suggestion: I own 3 of Robert's puppies

*Consumer Suggestion: I own 3 of Robert's puppies

*Consumer Suggestion: I own 3 of Robert's puppies

*Consumer Suggestion: I own 3 of Robert's puppies

*REBUTTAL Owner of company: And...

*REBUTTAL Owner of company: Unbelievable.

*Consumer Comment: Here's another two cents worth

*Consumer Comment: If you're not getting answers.....

*Consumer Comment: I beg to differ with you Kendal

*Consumer Comment: That's easy for you to say....

*Consumer Comment: This matter will finally be settled only after I . . .

*Consumer Comment: Well that answers that!!!!

*Consumer Comment: Well that answers that!!!!

*Consumer Comment: Well that answers that!!!!

*Consumer Comment: Well that answers that!!!!

*REBUTTAL Owner of company: The puppy was personally brought to her before the sale.

*REBUTTAL Owner of company: Robert Gentil responding to this case.

*Consumer Comment: I am the one who bought the puppy . . .

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A close friend of mine purchased a puppy from Mr. Gentil through Mypuppy.com.
I didn't like a number of things about the business transaction between her and him so I did a little research. The more I found out about him and his past, the more it confirmed my suspicions about him. To begin with, the photo he posted to advertise the dog she purchased, was not an actual picture of her dog. After closely comparing the photo to the dog, many differences were noted. That same photo was posted again and advertised as another dog with different coloring. Interesting tactic but really stupid duh!

Mr. Gentil advertises all of his puppies as having champion bloodlines, being champion sired and that the dogs are registered/registerable (AKC, NKC, etc.). The dog my friend bought was advertised with those exact same words under the picture of the dog she fell in love with. She only received a piece of paper from the American Purebred Registry as the dog's registration papers. The American Purebred Registry will register any dog based on a breeder's or pet owner's word alone and nothing more. Her dog will never qualify to be registered with the AKC, NKC or even CKC.

The wording that Mr. Gentil used to advertise the registration or registration possibilities of the puppy he sold to her is a fraudulent lie! The newspaper her dog goes to the bathroom on is worth more than its registration papers. Mr. Gentil also charged sales tax above the listed price of the puppy, which is absurd. A reputable breeder will always include sales tax to be paid to the state, within the purchase price of the dog and will never add it above the selling price.

In addition to the complaints filed against Mr. Gentil on this site and other websites, the Volusia County Florida Circuit Court public records makes for some interesting reading. Of the 24 lawsuits from September 1989 through April 2006 that Mr. Gentil has been involved with, 2 of them filed in 1999 & 2001, were against Mr. Gentil and his pet store, in which the Plaintiffs received judgments ranging from $105.50 to $250.00 for dog registration problems.

Thank God my friend's dog is very healthy at this time. Her dog might be full-blooded Chihuahua, but in my opinion, that fact is questionable in light of Mr. Gentil's less than exemplary past. It's a cute dog, but aside from how it looks, its personality is far different from any of the Chihuahuas I have ever worked with or owned over the last 35 years.

Mr. Gentil offers no real proof that him, or his family, are the breeders of the puppies he sells. He's owned and operated 2 pet stores in recent years, one of them named Scales & Tails. It would be my educated guess, based on the business name and the 2 lawsuits mentioned, that he sold dogs out of that store. Pet stores are notoriously known for selling bad quality or puppy mill dogs. My friend never met her puppy's parents because Mr. Gentil delivered the dog to her at an agreed upon location through Mr. Gentil's insistence that it be done this way.

No matter though, and despite my personal opinions about whether or not her dog is a pure Chihuahua, the bottom line is, she was overcharged for a poor specimen (by AKC standards) of a Chihuahua with absolutely worthless registration papers. In this case, Mr. Gentil did not deliver exactly what he advertised with the picture of the puppy she chose to buy.
She loves her dog, but is really disappointed in Mr. Gentil at this time.

She trusted Mr. Gentil because he impressed her as a caring and genuine individual. All of his good works will never completely redeem his underhanded business practices which gives a black eye to reputable breeders. I don't care who comes to Mr. Gentil's defense once they read this, because it won't matter. What I've posted is the absolute truth about my opinions regarding his business practices when it comes to selling unsuspecting and trusting customers an advertised championship bloodline puppy. There is nothing anybody can ever say in Mr. Gentil's defense that will change my mind. Those of us who aren't shy about voicing our opinions about Mr. Gentil are not the ones that are ruining his reputation. Mr. Gentil is the only one responsible for hurting his reputation because of how he conducts business when it comes to selling puppies. In light of Mr. Gentil's past, the only advice I can offer to anyone is buyer beware of this breeder!

Stephanie
Sarasota, Florida
U.S.A.

This report was posted on Ripoff Report on 07/15/2006 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Robert-Gentil-Robert-G-Gentil-Robby-Gentil-Healthy-Pet-Nutrition-Health-Center/Daytona-Beach-Florida-32114/Robert-Gentil-Robert-G-Gentil-Robby-Gentil-Healthy-Pet-Nutrition-Health-Center-is-ei-201208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Comment

Kendel

AUTHOR: Kelly Dvm - (U.S.A.)

Hello Kendel,

Please contact him through his email or his website. From observing this thread I see that email addresses that are posted are prohibited and wont be posted. I will be keeping an eye on this thread if you need me.

Thank you in advance.
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#2 Author of original report

Interesting Observation

AUTHOR: Stephanie - (U.S.A.)

Do you recall the dispute regarding the picture of the puppy that Donna thought she was getting from Mr. Gentil?

Shara posted something here about an incident on EBay that she found. The buyer's screen name is Stubby 57. He titled it "Problems with People Selling and it says - 2)importantbusiness(formerly xxmistergqxx), Jessyca Thurman or Robert Gentil. . .Won an auction they had for a K & N Dual Air Intake System for a C5 Corvette, $147.00. After the auction they. . .supplied me a far cheaper knockoff item, not what they auctioned or showed in the picture . . ." Certain words were redacted in an attempt to shorten it up a little.

This is just one example of where Mr. Gentil pulled a bait and switch of sorts, which is the same thing he did with the puppy Donna thought she was buying. He baited the E Bay consumer with a picture of what they wanted and then sent that consumer something else.

Shara is right when she names Mr. Gentil's actions unfair and deceptive trade practices. So Kendel I am also waiting for your answer about why you are such a strong supporter of him if you are really not him.
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#3 Consumer Comment

Question for Kendel!

AUTHOR: Shara - (U.S.A.)

Now that I finally got your attention and a response from you with my intentional misuse of the English language here's something you can answer, and please answer it as honestly as a consumer who hates getting ripped off by anyone that they do business with, would answer it.

Clearly you still support this guy after all the information on this thread which proves his continued false and deceptive trade practices. By false and deceptive trade practices, I refer you to his false advertising and all the misrepresentations he's made to his past customers. This is in addition to his false and deceptive advertising all over the Internet with allegations that he's a great man because he gave away a puppy to a fictitious Iraq War Widow and false claims by his other personalities that he's helped Hurricane Katrina victims. All of this falls within the realm of FALSE AND DECEPTIVE TRADE PRACTICES. If you're so supportive of this guy, this must mean that you condone all of these lowlife slimy behaviors.

Why do you condone these behaviors Kendel? Why do you think it's okay for anyone to conduct business in the manner that he does? What are your reasons for sticking up for a man who lies to consumers and makes up stories about his alleged good works by using real human tragedies for his own deceptive benefit? Nothing here has been blown out of proportion at all.

If you can't come up with a straightforward answer or refuse to answer my question in order to help us all understand why you so staunchly support this sleaze, then that will prove even more that you are just another one of Robert Gentil's false personnas.

I await your answer!
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#4 Author of original report

Yes it is worth our time!

AUTHOR: Stephanie - (U.S.A.)

Because Mr Gentil, aka Kendel aka Jillian aka ProudMom aka SingleProudMom aka singleproudmom06atyahoodotcom aka Internet Attorney Steve aka Kyle aka Dr. Sonya aka Dr. Vansteiner aka Kelly DVM aka Justin aka Sally Pet Sitter and aka Wally, we are exposing your scam pet selling business by bringing attention to what is being found all over the Internet about you.

Funny thing is, you've actually assisted us in with your very own words, which have been proven to be nothing but a lot of lies. In the long run, your reputation probably would have been a lot better off had you not made up all those silly stories about yourself. Hard to believe that you don't even realize that you have become your own worst enemy on the Internet when it comes to your reputation.

The complaints about you are not just about a dog's registration or some simple misunderstandings between Donna the buyer and you the seller. It's all about how you've misrepresented yourself over and over and over again to all of your unsuspecting customers by misrepresenting yourself and your puppies.

It's all about not being honest about where your puppies come from and the fact that you continue to risk selling puppies that might either be sick or mixed breed or have genetic defects and then not accepting responsibility for your actions when confronted! You have an ongoing working history of this same lowlife sleazy behavior. Honest businessman? I think not!

It's been proven here by you (as Jillian, ProudMom, SingleProudMom and (((email redacted)))) that you screwed up royally at trying to glorify yourself by making up stories about helping Katrina victims and giving a puppy to some widow whose husband was killed in Iraq. Anyone with half a brain and the ability to read can see the truth! Robert Gentil is a great man indeed! OH PALEEEZE! Robert Gentil is nothing but a big ole phony!

This website remains the tool that's exposing the real you, so that anyone who might consider doing a little research about you because they might be considering buying one of your dogs, may read this and then decide to move on instead of letting themselves become another one your victims. It's as simple as that!

If you don't like what you're seeing here, then don't keep coming back here to read it!

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#5 Consumer Comment

Response to "P"

AUTHOR: Kendel - (U.S.A.)

P

Thank YA for addressing my typo! YA can always use a little constructive criticism.

When did I ever say an animal was being neglected due to posting threads on this sight? Let me help YA understand. What I said was it would be more productive to spend the time with your loved ones and pets rather than waste time writing posts here! What I stressed was the animal is healthy and loved as confirmed by those who continue to go on....and on.....and on.......on this thread!

Misunderstanding, misleading, however YA want to label it, is in the past. In the trials and tribulations of life, is this really worth the time to hit one key on your keyboard? NO! It's not a child being diagnosed with cancer. A sudden death of a loved one! Or, as I stated in past entries, experiencing the devastation and loss of everything you own due to the Katrina disaster. People forget what is really important and focus on something as trivial as AKC / CKC registration. If this is the biggest issue in your life, YA should consider yourself d**n LUCKY!!!!! What is truly flawed is your justification and support of the continued entries here rather than suggesting to moving on!

YA seem to do well in pointing out typing errors, but YA comprehensions skills are clearly suffering!

In response to Kelly DVM's request for me to contact Robert. How would you like me to do that? Through his website? AND YES P, I DID CONDUCT MY OWN INVESTIGATION OF ROBERT! I believe what has gone on here has been blown completely out of proportion.
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#6 UPDATE Employee

Hi Kendall

AUTHOR: Kelly Dvm - (U.S.A.)

Hello Kendall,

Please contact Robert.

Thank you for your time.
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#7 Consumer Comment

Kendal

AUTHOR: P - (U.S.A.)

If you are going to comment on someone's GRAMMAR, at least make sure you get the spelling right ;)

Your logic about people neglecting their animals to post here is a tad flawed. It doesn't take all day to post on this site, it takes about 10 minutes depending on the response.

It's pretty obvious that this "Cyndi" is Robert yet again using Cyndi's name to divert attention away from himself.
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#8 Consumer Comment

NO CLASS, LIMITED VOCABULARY

AUTHOR: Kendel - (U.S.A.)

Shara,

Error #1, Cyndi and Kendel are not the same person. I can understand your mistake considering your intellect. Though we do agree, those of you who continue this character assassination thread that has continued for far too long should stand up, walk away from your computer and go outside. Don't you have friends and family you'd like to spend time and energy on? What about the puppies you adopted? One can only imagine how much your puppies would love the amount of attention that you elect to direct to this sight.

Error #2, The use of "YA" over and over again. To accompany the limited intellect, Shara provides us insight into her restricted intelligence as it pertains to her vocabulary and grammer skills. Shara, you may want to reconsider the use of "YA" in your writing.

So lets all stand up now, stretch our legs - I'm sure they need a good stretch - open the front door, grab your leash and the dog and get on with your lives.

THIS IS NOT LIFE OR DEATH!!!!
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#9 Consumer Comment

NO CLASS, LIMITED VOCABULARY

AUTHOR: Kendel - (U.S.A.)

Shara,

Error #1, Cyndi and Kendel are not the same person. I can understand your mistake considering your intellect. Though we do agree, those of you who continue this character assassination thread that has continued for far too long should stand up, walk away from your computer and go outside. Don't you have friends and family you'd like to spend time and energy on? What about the puppies you adopted? One can only imagine how much your puppies would love the amount of attention that you elect to direct to this sight.

Error #2, The use of "YA" over and over again. To accompany the limited intellect, Shara provides us insight into her restricted intelligence as it pertains to her vocabulary and grammer skills. Shara, you may want to reconsider the use of "YA" in your writing.

So lets all stand up now, stretch our legs - I'm sure they need a good stretch - open the front door, grab your leash and the dog and get on with your lives.

THIS IS NOT LIFE OR DEATH!!!!
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#10 Consumer Comment

NO CLASS, LIMITED VOCABULARY

AUTHOR: Kendel - (U.S.A.)

Shara,

Error #1, Cyndi and Kendel are not the same person. I can understand your mistake considering your intellect. Though we do agree, those of you who continue this character assassination thread that has continued for far too long should stand up, walk away from your computer and go outside. Don't you have friends and family you'd like to spend time and energy on? What about the puppies you adopted? One can only imagine how much your puppies would love the amount of attention that you elect to direct to this sight.

Error #2, The use of "YA" over and over again. To accompany the limited intellect, Shara provides us insight into her restricted intelligence as it pertains to her vocabulary and grammer skills. Shara, you may want to reconsider the use of "YA" in your writing.

So lets all stand up now, stretch our legs - I'm sure they need a good stretch - open the front door, grab your leash and the dog and get on with your lives.

THIS IS NOT LIFE OR DEATH!!!!
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#11 Consumer Comment

NO CLASS, LIMITED VOCABULARY

AUTHOR: Kendel - (U.S.A.)

Shara,

Error #1, Cyndi and Kendel are not the same person. I can understand your mistake considering your intellect. Though we do agree, those of you who continue this character assassination thread that has continued for far too long should stand up, walk away from your computer and go outside. Don't you have friends and family you'd like to spend time and energy on? What about the puppies you adopted? One can only imagine how much your puppies would love the amount of attention that you elect to direct to this sight.

Error #2, The use of "YA" over and over again. To accompany the limited intellect, Shara provides us insight into her restricted intelligence as it pertains to her vocabulary and grammer skills. Shara, you may want to reconsider the use of "YA" in your writing.

So lets all stand up now, stretch our legs - I'm sure they need a good stretch - open the front door, grab your leash and the dog and get on with your lives.

THIS IS NOT LIFE OR DEATH!!!!
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#12 Consumer Comment

But we are being productive

AUTHOR: Shara - (U.S.A.)

We're just reminding everyone of the type of person ya are to do business with - Mr. Gentil. Even I can see right thru ya! Weren't ya also Kendel in this thread? Ya always became all sorts of different personalities on the Internet when it came to people complaining about ya.
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#13 Consumer Comment

All you ladies need to get a life!

AUTHOR: Cyndi - (U.S.A.)

After thinking about it I came to a conclusion that non of you have a life! Take Kendall's advice and find something more productive to do.
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#14 Consumer Comment

Speaking of EBay

AUTHOR: Shara - (U.S.A.)

Heres something I found about Robert Gentil by someone with the screenname of Stubby 57. He called it Problems with People Selling and it says - 2)importantbusiness(formerly xxmistergqxx), Jessyca Thurman or Robert Gentil, DTPC International Marchandisers, importantbusines@hotmail.com: Won an auction they had for a K & N Dual Air Intake System for a C5 Corvette, $147.00. After the auction they bought on E-Bay and supplied me a far cheaper knockoff item, not what they auctioned or showed in the picture, not worth anything close to a K & N System and not even the right color. I have all the documentation on this transaction, including e-mail from the seller of the knockoff merchandise. They put on negative feedback against me after I posted negative feedback, but the feedback is only retaliation and if you read it you'll understand. They say I'm a fraud, scam artist and I scammed them big. All I did was pay promptly and get lesser product and not even the right product. They now have been suspended by E-Bay at least one time for their behavior and have had many more negative feedbacks that they have bought off through Square Trade, at least 3 that I know of.

Maybe instead of just changing his identities he should change his legal name. And it looks like he has changed his identities as a seller on EBay. His legal name is plastered all over the Internet as always scamming people and ripping them off.
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#15 Consumer Comment

He sells on E Bay

AUTHOR: Shara - (U.S.A.)

His name is appleadaykeepsdocaway or Buyer Robby. I found it with his website address.
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#16 Author of original report

Here's another little ditty

AUTHOR: Stephanie - (U.S.A.)

Earlier in this post, the personna known as Jillian (Mr. Gentil) provided us all with the following e-mail address of "singleproudmom06atyahoodotcom", which was submitted on 11/28/06 @8:24:09 am and modified on 11/29/06 @5:23:21 am.

Interestingly enough, in my previous post, I show something I found on the Internet on doghobbyist which was posted by screen name "PROUDMOM" on Feb 20 23:39:36 2006 which starts out as: "I just wanted to mention a great breeder of chihuahua's his name is robert gentil. . ." I missed copying and pasting the end of the thread where the writer of it gives their name as Jillian.

More proof that he only person posting all the positive information about Mr. Gentil all over the Internet is Mr. Gentil himself.
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#17 Author of original report

A New Year's Giggle!

AUTHOR: Stephanie - (U.S.A.)

I google searched Mr. Gentil's name and thought I would share something amusing.

This first thread found on terrificpets was submitted by "SINGLEPROUDMOM" on 11/28/06 which says: "I want to tell a sweet story about a man name Robert *. Im a single mother my husband was killed in Iraq, and my life was really falling apart. I was surfing the internet for a puppy but everything I found was so expensive, than I found Robert's * website and I figured what the heck I'll call him, he wanted to know a little about me and my family so I told him about how my life has been so empty since I lost my husband, than I said to him that I didnt have enough money to afford his puppies and he was very sweet, than we hung up the phone. 1 week later I get a knock on the door and its a guy holding a little Chihuahua puppy I was like who in the heck is at my door? It was Robert. I was like how did you know where I lived???? and it dawned on me that I filled out his puppy application online at his site and that is how he knew. He said to me with tears in his eyes that he lost his father when he was a little boy and was raised by his single mom and that he knew in his heart how sad I was. He told me as long as I loved his puppy as much as I love my little boy the puppy would be no charge . . ." Bring on the violins and bring out the tissues!

Then on doghobbyist, this thread was posted by "PROUDMOM" Mon Feb 20 23:39:36 2006 which says: I just wanted to mention a great breeder of chihuahua's his name is robert gentil. I contacted him about his puppies and he was really nice and informative. The puppy I got from him is really sweet, my vet said its the healthiest chihuahua puppy he has seen in a while, he said that most breeders dont de-flea them when in fact robert put frontline on my puppy and gave me some to take home. His Vet has 2 chihuahuas from him too I have read a post that some ladie wrote that wasnt true about robert and I want to clear that up, I got a puppy from him my 3rd one actually in 1 year, there highly addictive dogs, u just cant have one hee." Hmmmm, similar screen names used and the grammatical misuse of "there" and "their"!

SingleProudMom on the terrificpets forum further says: "Husky, that is how I found him from all the garbage that a few bad apples wrote that I know for a FACT are not true, there are other very nice things that he has done for people during the katrina hurricanes that I also found. This man has lived in the same house for 30 years if in fact he was a bad person he wouldnt still be there in that house, he would be hiding but he isnt. If you go back and read what they wrote you will see that 2 of them said they were sorry, and the other posts has his customers supporting him including 2 Vets. If in FACT he was scamming people he wouldnt be on this site selling his puppies or any other for that matter, dont believe everything you read, but if you do read it completely. Good people get bad raps sometime you know that. . . He is a very nice man, he has had enough grief in his life without all this nonsense, just leave him and his mom alone, please." Rings a very interesting bell regarding 2 customers apologizing and some of his customers, including 2 vets supporting him, all of which we know were lies created by Mr. Gentil in this thread.

Posted by: "seekingsusan" Tue Sep 6 06:18:46 2005 at petsupportnet which says: I just wanted everyone to know that I was a victim of hurricane Katrina, My dog was seriously injured and a man name Robert Gentil from daytona beach helped me save my dog from dieing, my dog was severely dehydrated and Robert Gentil had an IV with him and electrolytes. He was there helping people but especially there pets, he told me that he was a animal nutritionalist back in daytona beach. I owe him big for helping me save my dog and the other pets victim of Katrina . . ." Notice misuse of the words "there" and "their" too.

Mr. Gentil will continue to flatten his own reputation through his scam puppy re-selling business and then makes himself look even more foolish and idiotic by becoming different personalities here and all over the Internet while very stupidly trying to make himself look good. He becomes all the more slimy by using tragic events such as Hurricane Katrina and the Iraq war by lying about helping out some of those victims. What a low-life slimy scumbag he's proven to everyone that he is!

Kendel a/k/a Robert Gentil says that Donna & I made ourselves look foolish here with our gossip, yeah right! Who's the one who really looks foolish now?
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#18 Consumer Comment

Oh one more thing

AUTHOR: Shara - (U.S.A.)

Ya talked about how this man keeps changing his identities and email addresses. Ya may not be aware so Ill tell ya that he has changed his email address again now to Finestselection@yahoo.com.

Hey Reannon if ya search on myspace for all his other email addresses that hes had, ya will see that hes selling a corvette with one of his previous email addresses as a female and advertises his puppy selling business with another older email address. How does he keep track of all his identities? Maybe he suffers from a multiple personality disorder ;-)? Im sorry I just couldn't resist. Happy Happy New Year to ya all!
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#19 Consumer Comment

REANNON!

AUTHOR: Shara - (U.S.A.)

Hey girl, the board removed your e-mail address so since I can't contact ya, would ya please come back and let me know what's happened with your dog? Do ya still have him? If so how's it doing? Have ya had to get continuing medical treatment? Ive been real curious I hope ya don't mind me asking.

Donna I think that he is a puppy reseller to and lies about it to those who contact him. Thanks loads for responding to my questions. I thought I was being ignored by everyone.

Happy New Year Everybody!
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#20 Consumer Comment

Reannon I'm so glad you came back.

AUTHOR: Donna - (U.S.A.)

I am another one of Robby's disgruntled/ripped-off customers. We believe our dog could very well be a chihuahua/toy fox terrier mix. Unable to prove it, however, we are fairly certain that she is a mix breed. Even if she's not, then she's a terrible speciman based on the chihuahua breed standards and has some very noticable genetic/structural defects.

Not too long ago on this thread, Kendel aka Robby stated "Where is the devasting loss within this situation? THERE IS NONE!" However, inasmuch as we love our dog and thankfully she is healthy, what he did to scam us WAS devastating because of the horrendous situation we dealt with while owning that chihuahua-minpin mix.

Because of the fact that he bit 3 different people and attacked anyone who came into the house, we had no choice but to relinquish him to animal control. In spite of all the problems, I still loved that dog, so it was devastating to have to give him up, yet I it was the right thing to do. They were going to try to foster him out and rehabilitate him, however, deep down, I knew that was impossible, so they most likely ended up putting him down. These are the memories I will always have from that situation.

After receiving our our puppy's papers from Robby and finding out more about him, as our dog grew, we quickly realized that she could very well be another mixed breed dog. All the bad memories and worries about our other dog's personality came flooding back with a vengence. We became very concerned about whether or not she would become mean like our other dog because it took quite a while for his true personality to come out, so all we could do was wait and observe our new puppy.

The saving grace in this situation is the fact that she really does have a very sweet disposition. However, getting scammed for close to $800 by Robby because of all of his misrepresentations, and knowing that this is normal practices for him, YES, I still am devastated for allowing myself to get ripped off by him in the first place and knowing that he continues! Reannon, I am very sorry that Robby sold you an unhealthy dog and about the problems you've had to deal with because of it.

Not a single one of Robby's happy customers have ever been to this website in order to stick up for him. It's very easy to tell this, based on his/their lack of command of the English language. Each and every one of them make the exact same grammatical errors as he does. And could you honestly believe that someone who was buying a puppy from him, after reading this thread, would decide to actually fly thousands of miles and stay with him? FAT CHANCE!

We attempted to go to his place to pick up our puppy, however, he very conveniently found a way to avoid this. Another thought regarding that customer, after becoming aware of negative hype of a puppy seller, MOST people would simply get on the Internet and do some additional investigating. They would find all the negative information about him, would then cancel the sale and look for a puppy elsewhere. Simple as that!

After all the negative information I've learned about him from all over the Internet, I am now of the OPINION that he doesn't breed any of his puppies. I'm very happy to see that others believe this as well. I am of the OPINION that he purchases all of his puppies from other breeders, yes, I do believe from puppy mills, (despite the fact that he says he doesn't support them(another lie?)) and then resells them to unsuspecting customers who believe that him and his family are the breeders of the dogs. I must say that he actually does a very good job of marketing himself and his alleged breeding business.

Reannon, I would be more than happy to talk to you if you're interested. You're more than welcome to contact me at dsptlvatyahoodotcom. Might as well post it, what the hell, Jillian aka Robby already splattered my identity all over this thread as it is. Go ahead and e-mail me your telephone number. I've actually tried finding you but have been unsuccessful. I'm also very happy to see that Cyndi came back and tried clearing up the fact that she never apologized to Robby like he thought he could get people to believe she did. Cyndi, if you read this, feel free to contact me as well. What was the line that Shara used, "he's not the brightest bulb on the string"? Once again, Robby fails miserably at any and all of his feeble attempts in trying to make his complainers look bad while trying to make himself look good.

Robby's negative history will always come back to bite him big time for he will never ever change. What I really appreciate about this website is what they say on their homepage, which is: "badbusinessbureau.com/Rip-off Report does not hide reports of "satisfied" complaints. ALL complaints remain public in order to create a working history on the company or individual in question; unedited." This website is a great tool that clearly shows the way Robby does business, which is based on nothing but a tangled web of misrepresentations and lies.

Reannon, I look forward to hearing from you.
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#21 REBUTTAL Individual responds

ITS REANNON!!

AUTHOR: Reannon - (U.S.A.)

Hi Shara. Sorry I have tried real hard to not read these posts. they just enrage me. It bothers my beyond belief. you can contact me at (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))). I would be more than happy to talk with you. I do have MEDICAL PROOF of the conditions of my puppy. robert has it as well along with the states attorney and the federal trade commission. I did my homework and did everything I could. Not sure if everyone knows this but he OWNED a pet store in Daytona Beach that was sold. When I seen that it was sold I felt like my work was done. That is what I wanted all along, for him to stop with the pet store business. Well obviously I was wrong, he is still selling Chihuahuas on the net. I feel bad for the niave people like myself. Its hard to be trusting now. It will be hard to trust ever again. Cyndi, I looked for you! Wow, I tried so hard to track you down and talk with you two years ago. shoot me an e-mail sometime. Would love to conversate with you. PEOPLE?!?! You wont believe it but I found the person that my Little Bit was sold to...she had the same pictures and everything. Actually we found each other on complete accident through her new puppy that she got. He actually sold my dog to another women but shipped the dog to me. Can you believe it?? It is unbelievable that we just happened to find eachother on another website. Oh yes, and his home is for sale as well. Go to his website copy and paste his web address at myspace.com under search. The 1941 Linda Ave house is for sale. Check out the back yard, does it look like he has puppies? Here are some new numbers that I found, not sure if this will help anyone. there are new numbers on that myspace acct that you can see if you are needing to contact him for any reason. The man wont stop. He never will. A few more things...it totally makes sense for people who have been hurt by someone to get on a website and tell the world to save the next person from his scams, but it makes absolutely no sense for some random customer to sit a website and stick up for a man that one really does not know. You simply purchased a dog from him. Yes, I am sure there are healthy dogs that he sells but there are some of us out there that have not had such the pleasant experience. I know that unhealthy dogs happen. I completely understand that. But hydrocephalus is something that is apparent, you can tell just at first glance AND the lies are what gets me. The lies lies lies. And attacking after he knows that he has been found out. It is craziness. Just craziness.

I still after all this time say to Robert, Joe, Robbi, and what ever else you choose to be called PLEASE JUST STOP. Thats all I ask. Thats is all I have asked of you in a long time. You dont make that much money off of this or you would not have sold the pet store. Come on Robert. Please. And you all of you buyers that have had pleasany experiences, thats great, I am happy for you, but please listen to me the animals interests is not beest in mind when you purchase from a puppy re-seller. Good or bad re-seller it is never the puppies interest that is best in mind. Just rememeber that all you "animal lovers" Dont even buy treats, food, dogs beds, toys or anything from a pet store you are supporting mills. They can lie and tell you different but check it out. Check out the mill websites. God knows where my Little Bit or any of his dogs have came from.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#22 Consumer Comment

My thoughts

AUTHOR: Raymond - (U.S.A.)

Closely observe this breeder's puppies for sale. He always has a number of dogs available. Compare them all to each other. How many of these dogs look like they could be from the same litter? I don't see any similarities between any of them. I think he gets them all from other sources and then resells them.
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#23 Consumer Comment

I am the one who complained about this breeder on 1-6-05

AUTHOR: Cyndi - (U.S.A.)

and my name is Cyndi. My post began with the following identities of Mr. Gentil - "Joe Cardini, Yong Gentil Robert Gentil Or Downtown Pet Center Or Mypuppies.net Rip-off by Joe cardini, Yong Gentil, Robert Gentil". Thank you for figuring out that I never submitted an apology to Mr. Gentil for how he treated me. History repeats itself again with regards to this lying SOB. Merry Christmas Robert Gentil aka Joe Cardini aka whatever names you call yourself now! You are really pathetic!
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#24 Consumer Comment

Yes, you can VERY EASILY tell...

AUTHOR: Chris - (U.S.A.)

...that this Robby is posting under several different names. I just read everything top to bottom. When seeing all the posts together, it's VERY easy to see the same grammatical, capitalization & spelling errors in certain posts. The "Internet Attorney Steve" persona is especially ridiculous, as are the Vets (instead of vets - same capitalization error), simply because the poster is not as educated as an attorney or vet would have to be. The overuse of "'s" is especially aggravating.

My objective opinion: Robby IS posting under these different names in a desperate attempt to mitigate the brouhaha caused by Stephanie's posting. All you've done, Robby is make it worse - AND shown yourself to be as dishonest as people claim!
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#25 Consumer Comment

Yes, you can VERY EASILY tell...

AUTHOR: Chris - (U.S.A.)

...that this Robby is posting under several different names. I just read everything top to bottom. When seeing all the posts together, it's VERY easy to see the same grammatical, capitalization & spelling errors in certain posts. The "Internet Attorney Steve" persona is especially ridiculous, as are the Vets (instead of vets - same capitalization error), simply because the poster is not as educated as an attorney or vet would have to be. The overuse of "'s" is especially aggravating.

My objective opinion: Robby IS posting under these different names in a desperate attempt to mitigate the brouhaha caused by Stephanie's posting. All you've done, Robby is make it worse - AND shown yourself to be as dishonest as people claim!
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#26 Consumer Comment

Yes, you can VERY EASILY tell...

AUTHOR: Chris - (U.S.A.)

...that this Robby is posting under several different names. I just read everything top to bottom. When seeing all the posts together, it's VERY easy to see the same grammatical, capitalization & spelling errors in certain posts. The "Internet Attorney Steve" persona is especially ridiculous, as are the Vets (instead of vets - same capitalization error), simply because the poster is not as educated as an attorney or vet would have to be. The overuse of "'s" is especially aggravating.

My objective opinion: Robby IS posting under these different names in a desperate attempt to mitigate the brouhaha caused by Stephanie's posting. All you've done, Robby is make it worse - AND shown yourself to be as dishonest as people claim!
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#27 Consumer Comment

Yes, you can VERY EASILY tell...

AUTHOR: Chris - (U.S.A.)

...that this Robby is posting under several different names. I just read everything top to bottom. When seeing all the posts together, it's VERY easy to see the same grammatical, capitalization & spelling errors in certain posts. The "Internet Attorney Steve" persona is especially ridiculous, as are the Vets (instead of vets - same capitalization error), simply because the poster is not as educated as an attorney or vet would have to be. The overuse of "'s" is especially aggravating.

My objective opinion: Robby IS posting under these different names in a desperate attempt to mitigate the brouhaha caused by Stephanie's posting. All you've done, Robby is make it worse - AND shown yourself to be as dishonest as people claim!
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#28 Consumer Comment

There are no answers Shara

AUTHOR: Donna - (U.S.A.)

when it comes to dealing with someone the likes of Robby. He was dishonest about many things with me from day 1 and after finding out about all of his misrepresentations, I wasn't about to try to resolve anything because he would've continued with his dishonesty. How was I supposed to trust him? He has shown his true dishonest colors on this thread as well, signing in as different personnas and defending himself. He doesn't want his happy customers to find out about his negative background and misrepresentations so he keeps changing his identities over and over again.

When this thread was started, he was known as Healthy Pets and Pet Nutrition. Prior to this thread, he had many different identities. He's even changed his identity many times over just since this thread was started. He recently changed from Elite Chihuahuas to My Elite Chihuahuas. His previous e-mail address was mypuppy1234@yahoo.com and now it's ReachUS247@yahoo.com. These simply are not the traits of an honest and upstanding businessperson. As I said earlier, no matter how many of his personnas log onto this and try to dispute all the negatives, the truth will always ring clear.

I've learned a lot from this experience with Robby as well as from P of Colorado Springs. Thanks again P for all of your great input on this thread.
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#29 Consumer Comment

What is the answer

AUTHOR: Shara - (U.S.A.)

I would really like an answer please. Kendel, you said if we go into a purchase blindly how can we blame the seller unless he blatantly LIED. Donna believes the seller lied to her about lots of things and found out about the lies after falling in love with her dog. How do you know whether or not her loss is devastating to her? She had a problem with another dog she bought from another breeder and sued that breeder so I ask again, how do you know whether or not her loss is devastating to her?

So if she loves the dog but lost all faith and trust in the seller, how can this be resolved where both the buyer and seller are happy with the outcome? Im just a simple consumer and not as educated about the dog breeding business as P seems to be so I'm asking this from the standpoint of a simple consumer like myself.
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#30 Consumer Comment

Could someone please answer this for me?

AUTHOR: Shara - (U.S.A.)

I read and reread this many times over. Kendel you said to P "it does not appear you have a desire for resolution via this forum". You also said "Mr. Gentil himself wrote a response defending himself AND expressing the desire to work with the purchases. His efforts were basically given the proverbial "BIRD".

Donna said more than once that nothing could be resolved. She wasn't going to return the dog or ask for a refund. From what I read, the only resolution the breeder offered was to take the dog back and give her a refund.

As far as the breeder defending himself or expressing a desire to work with the purchaser, with the exception of asking for the dog back and offering a refund, all that happened was Donna disputing his defenses with what she says happened and pointing out more of his misrepresentations. As time passed more of his unethical behaviors were brought up like changing puppy's birth dates etc.

The question I have is what would be a resolution to the problem when the buyer says there was nothing to resolve? How does someone even try to resolve a problem with a person they can't trust or believe?

If anyone can give me an answer to this question please do. I would really like to know.
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#31 Consumer Comment

Amusing thought

AUTHOR: Shara - (U.S.A.)

Here is a very disgruntled customer with no holds barred about her experience with the breeder. Then you have this breeder who goes to unbelievable lengths to try to cover his butt or make himself look good and the buyer look bad.

Then he goes ahead and exposes the true identity of this disgruntled customer to world. All the other complaints against him have been submitted by buyers with last names unknown so there is no way to contact them.

What was he thinking by doing this? How will that stupid move help his need to protect himself? Now anyone who reads this knows her identity and might try to contact her if they want to talk to her about her dog and experience with the breeder. And if they did what do you think she would say? How will this help him?

I for one would like to find out what happened with that girl's puppy with water on the brain so if I knew her full name I would try to contact her and find out.

He's not the brightest light on the string if ya know what I mean.
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#32 Consumer Comment

"P"

AUTHOR: Kendel - (U.S.A.)

"P".....I began to read your comment only to find you took the time to perform a "He said, She said". Before I continued I took a quick over view of it's length and elected to glance over a view lines. You've done nothing more than to support me comments.

It does not appear you have a desire for resolution via this forum. You too enjoy the gossip within a consumer advocacy sight. If you had read some of my earlier responses, you would have found I encouraged communication and rebuilding the communication bridge. This effort was met with more hateful dribble on behalf of the original author.

I am well aware people differ. HOWEVER, clearly persective is lost. This issue has been twisted into a life altering drama. Someone PLEASE explain how this matter has become so important in ones life that these two women can justify having put this amount of effort into an attempt to flatten this man and his reputation!? Where is the devasting loss within this situation? THERE IS NONE!!!!!

Finally, "P", using a quick line from silly response, "if you had read my earlier responses you'd find...." that I did investigate this breeder. Additionally, if you'd paid attention to the posts, Mr. Gentil himself wrote a response defending himself AND expressing the desire to work with the purchases. His efforts were basically given the proverbial "BIRD".

In my humble opinion, this sight was to express disatisfaction with a business in hopes of resolving an issue. Sometimes a consumers frustration goes unresolved and the view public can learn of the backround and decide whether or not to proceed in working with a business or not. A gossip filled complaint was posted by someone OTHER THAN THE BUYER!!! (HELLO!!!????) Hypothetically, Mr. Gentil was in the wrong....HE TIRED TO WORK IT OUT!!! The consumer has refused his efforts. If that's the consumers choice in moving forward that's her problem.

I have a female with champion blood lines, AKC registered, possessing the size, head and temperment years of breeding work to achieve. I came to the conclusion I wanted a puppy from her. This would be a one time breeding. Projecting the future I was well aware there would be other puppies in need of placement and wanted to best ensure healthy pups, possessing the size and temperment. (These are large, powerful animals, thus temperment is important.) Breeding with any old dog made me uncomfortable in placing puppies who could or could not have health or temperment issues. This was how I found my male ACK register male. The same baby mentioned prior. I paid a large sum for him as I was told he had a future as a champion, as well as the HUGE size and temperment as my female. (The same baby who later had a defect - not one that can be passed on to off spring - but removed him from any future in the show circuit.) I did thorough investigation into the blood lines of both the dogs. I learned breeders (regardless of the animal) normally stay within their "breeding circles" in order to produce dogs with the desired characteristics. Thankfully my dogs did fall into a breeding circle as they shared many distant relatives. My point in this long winded entry is in working to find the best breeder for my girl I was exposed to (pardon the pun) a dog eat dog world among competing breeders. Things are said and done (many times unethical) to better promote one breeding program over another.

The layman uneducated on what goes on behind the scenes often knows little more than "this is the type of puppy I want". Consumers must take the initiative to research what they really want in a puppy if preparing to purchase from a breeder. I knew nothing about breeding and found anyone can learn the basics quickly. Whether you have an AKC or CKC number, one can research lineage as far back as they'd like. I went back literally 12 generations on my dogs. I was better informed about the dog and it's history!!

Ask the important questions. For example, if ACK registration is important, ASK THE QUESTION! Mr. Gentil advertises clearly CKC registration. With all due respect to my fellow consumers, if we go into a purchase blindly how can we blame the seller unless he blatantly LIED. I just have not seen that here. I said it before, a con-man - as Mr. Gentil has been accues of being - does not attempt to resolve an issue!

"P" I do have to apologize for the statement I made as I went into this comment....I attaked your lengthy post only to proceed to do the same. Thus I will return to your comment posted and read it from top to bottom. I may not agree but do have the desire to respect your position. Please understand, what really bothers me is all to often individuals come here with the attention of hurting anothers reputation. Not resolving the issue. It's wrong and appears to be the case here. I would not want to be on that end and cannot anyone else would if I was attempting to remedy the issue at hand.

And "P", again, with no intention of offending, I found myself turned off by the "quotes" / "response". My hope is you might be willing to find another approach if you wish to exchange each position within this forum.

Again, I would be hypocritical for making comment on your post and proceeding to do the same. I'd like to extend a sincere apology.
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#33 Consumer Comment

Kendel...

AUTHOR: P - (U.S.A.)

You said:

"the possible legal ramification of your posts. Better yet, share with the group a little about what you do for a living. I would be willing to bet we could poke a few holes in your abilities, ethics, communications, etc"

You might want to reread a few posts, Donna has already said what she does for a living several times.

I have a question for you. Do you think that it's ethical for someone to post another person's home address on any type of public web forum?

How does posting someone's personal information in any way apply to this situation? How do the personal attacks on Donna and Stephanie relate to the questions that have been raised?

If there were legal ramifications for what has been said by Donna, Robby would have sought a legal solution by now. Instead, he has chosen to come here and post with multiple personas to try and make himself look better.

As for your bitterness towards Donna because a breeder did you wrong - that's something I don't understand. I would think that you would have a little more compassion and understanding towards someone who also had a dog misrepresented to them. Are you angry because the breeder sold you a dog with a disqualifying fault or because Donna decided to fight and you didn't?

You said:

"I had a choice, spend my time fighting with the seller or love my dog and let it go...My loving him is how I like to spend my time and energy."

You made a choice - it's not the same choice that everyone would have made. It doesn't make you a better dog owner than Donna, just different. BTW, she never said she didn't love her puppy and it's unfair of you to imply that.

My problem with Robby Gentil is not the same as Donna's. Even if I had never seen this complaint, I would still have a problem with his breeding ethics.

If you truly did enough research to find a dog from "championship lines" then how can you you look at Robby Gentil's web ad's and not have a problem with how he conducts his business? He does no clearances, he doesn't sell his pets on limited registrations - in fact, every ad that he puts up says that the pups are "show potential". Something that is not possible with the registry he uses because they don't host shows at all. How's that for misrepresentation?

He refuses to use the most reputable registry in the country because he claims they support puppy mills yet he uses a registry that was created to support the commercial breeding (re: puppy mill) industry.

His guarantee is laughable, 1 year on hereditary and "congenial" (his spelling) defects. How can you guarantee something that you can't even spell correctly?

Take a moment and completely disregard Donna's complaint against him. Now, take a GOOD look at the breeder and his practices. Go to the Chihuahua Club of America website and read their Code of Ethics, then decide for yourself what kind of breeder he is.
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#34 Consumer Comment

Providing Proof

AUTHOR: Donna - (U.S.A.)

Robby has been kind enough to prove who he is in these posts, just by a few simple keystrokes.

On 11/7 @2:02:31, an entry was Submitted: 11/7/2006 2:02:31 PM Modified: 11/7/2006 2:02:31 PM by Internet Attorney Steve - Daytona Beach, Florida U.S.A. That is the first time throughout this whole thread where my last name is submitted. The only ones who could possibly know my last name is Robby, Stephanie and me. Therefore, the only one who could have submitted this post, is Robby himself. Additionally, there is no Internet Attorney named Steve in Daytona Beach.

Robby has allegedly proven that he is Jillian, Megan, and whomever else came to his defense here, because they all have the same exact problems with the same grammatical errors as well as when when it comes to knowing the difference between the proper use of "there" or "their" as well as other grammatical errors that has proven he has in his own posts as himself. Example, on his very own website one of his statements are "Pictures of my previous litters with there new owners". More proof.

As far as how he could have become the original authors for both Cyndi's or Melony's submissions, here's my theory. They were his customers. Same as for me, he knew a lot of their personal information such as their e-mail addresses, home addresses and first & last names. I can see how it would be very easy to contact this website, give them all the personal information he has about these people, tell them that e-mail addresses have since changed and forgot the passwords used and voila, he could become the original authors for both of these women. As I said before, had both of these submissions been posted on different days, it would have been a lot more believable, but 2 women, in 2 different parts of the country, both making these suspicious submissions on the very same day and at almost the exact time, what are the chances?

Robby's only defense is to attack those who expose the truth about their transactions with him. I now rest my case! And no matter what any one of Robby's personas that post submissions on this thread with the intentions of attacking my character, integrity and honesty, I am assured that the truth will always prevail. Thank you Robby for proving to everyone who you really are. Anyone who reads this thread, that has even an ounce of intelligence, will see the truth as well.
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#35 Consumer Comment

Providing Proof

AUTHOR: Donna - (U.S.A.)

Robby has been kind enough to prove who he is in these posts, just by a few simple keystrokes.

On 11/7 @2:02:31, an entry was Submitted: 11/7/2006 2:02:31 PM Modified: 11/7/2006 2:02:31 PM by Internet Attorney Steve - Daytona Beach, Florida U.S.A. That is the first time throughout this whole thread where my last name is submitted. The only ones who could possibly know my last name is Robby, Stephanie and me. Therefore, the only one who could have submitted this post, is Robby himself. Additionally, there is no Internet Attorney named Steve in Daytona Beach.

Robby has allegedly proven that he is Jillian, Megan, and whomever else came to his defense here, because they all have the same exact problems with the same grammatical errors as well as when when it comes to knowing the difference between the proper use of "there" or "their" as well as other grammatical errors that has proven he has in his own posts as himself. Example, on his very own website one of his statements are "Pictures of my previous litters with there new owners". More proof.

As far as how he could have become the original authors for both Cyndi's or Melony's submissions, here's my theory. They were his customers. Same as for me, he knew a lot of their personal information such as their e-mail addresses, home addresses and first & last names. I can see how it would be very easy to contact this website, give them all the personal information he has about these people, tell them that e-mail addresses have since changed and forgot the passwords used and voila, he could become the original authors for both of these women. As I said before, had both of these submissions been posted on different days, it would have been a lot more believable, but 2 women, in 2 different parts of the country, both making these suspicious submissions on the very same day and at almost the exact time, what are the chances?

Robby's only defense is to attack those who expose the truth about their transactions with him. I now rest my case! And no matter what any one of Robby's personas that post submissions on this thread with the intentions of attacking my character, integrity and honesty, I am assured that the truth will always prevail. Thank you Robby for proving to everyone who you really are. Anyone who reads this thread, that has even an ounce of intelligence, will see the truth as well.
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#36 Consumer Comment

Providing Proof

AUTHOR: Donna - (U.S.A.)

Robby has been kind enough to prove who he is in these posts, just by a few simple keystrokes.

On 11/7 @2:02:31, an entry was Submitted: 11/7/2006 2:02:31 PM Modified: 11/7/2006 2:02:31 PM by Internet Attorney Steve - Daytona Beach, Florida U.S.A. That is the first time throughout this whole thread where my last name is submitted. The only ones who could possibly know my last name is Robby, Stephanie and me. Therefore, the only one who could have submitted this post, is Robby himself. Additionally, there is no Internet Attorney named Steve in Daytona Beach.

Robby has allegedly proven that he is Jillian, Megan, and whomever else came to his defense here, because they all have the same exact problems with the same grammatical errors as well as when when it comes to knowing the difference between the proper use of "there" or "their" as well as other grammatical errors that has proven he has in his own posts as himself. Example, on his very own website one of his statements are "Pictures of my previous litters with there new owners". More proof.

As far as how he could have become the original authors for both Cyndi's or Melony's submissions, here's my theory. They were his customers. Same as for me, he knew a lot of their personal information such as their e-mail addresses, home addresses and first & last names. I can see how it would be very easy to contact this website, give them all the personal information he has about these people, tell them that e-mail addresses have since changed and forgot the passwords used and voila, he could become the original authors for both of these women. As I said before, had both of these submissions been posted on different days, it would have been a lot more believable, but 2 women, in 2 different parts of the country, both making these suspicious submissions on the very same day and at almost the exact time, what are the chances?

Robby's only defense is to attack those who expose the truth about their transactions with him. I now rest my case! And no matter what any one of Robby's personas that post submissions on this thread with the intentions of attacking my character, integrity and honesty, I am assured that the truth will always prevail. Thank you Robby for proving to everyone who you really are. Anyone who reads this thread, that has even an ounce of intelligence, will see the truth as well.
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#37 Consumer Comment

Providing Proof

AUTHOR: Donna - (U.S.A.)

Robby has been kind enough to prove who he is in these posts, just by a few simple keystrokes.

On 11/7 @2:02:31, an entry was Submitted: 11/7/2006 2:02:31 PM Modified: 11/7/2006 2:02:31 PM by Internet Attorney Steve - Daytona Beach, Florida U.S.A. That is the first time throughout this whole thread where my last name is submitted. The only ones who could possibly know my last name is Robby, Stephanie and me. Therefore, the only one who could have submitted this post, is Robby himself. Additionally, there is no Internet Attorney named Steve in Daytona Beach.

Robby has allegedly proven that he is Jillian, Megan, and whomever else came to his defense here, because they all have the same exact problems with the same grammatical errors as well as when when it comes to knowing the difference between the proper use of "there" or "their" as well as other grammatical errors that has proven he has in his own posts as himself. Example, on his very own website one of his statements are "Pictures of my previous litters with there new owners". More proof.

As far as how he could have become the original authors for both Cyndi's or Melony's submissions, here's my theory. They were his customers. Same as for me, he knew a lot of their personal information such as their e-mail addresses, home addresses and first & last names. I can see how it would be very easy to contact this website, give them all the personal information he has about these people, tell them that e-mail addresses have since changed and forgot the passwords used and voila, he could become the original authors for both of these women. As I said before, had both of these submissions been posted on different days, it would have been a lot more believable, but 2 women, in 2 different parts of the country, both making these suspicious submissions on the very same day and at almost the exact time, what are the chances?

Robby's only defense is to attack those who expose the truth about their transactions with him. I now rest my case! And no matter what any one of Robby's personas that post submissions on this thread with the intentions of attacking my character, integrity and honesty, I am assured that the truth will always prevail. Thank you Robby for proving to everyone who you really are. Anyone who reads this thread, that has even an ounce of intelligence, will see the truth as well.
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#38 Consumer Comment

Is there nothing more in your life than this????

AUTHOR: Kendel - (U.S.A.)

Steve the Internet Attorney,

I have been following this post. It's nothing but a smear campaign by two vengeful, hapless women.

The two accusers had no intention of resolving a "dispute" whether it be Mr. Gentil's "fault", "miscommunication"....call it what you will, but neither of them have taken steps to find a common ground and bring this matter to a close. (This statement should not be misconstred as my belief that Mr. Gentil is in fact guilty.) There has been no good faith effort on their part what-so-ever. However Mr. Gentil has offered assistance and the desire to find a resolution. That in itself exposes who Donna and Stephanie really are. Their blatant disregard and abuse of system's put in place to protect consumers who really have been taken advantage of by truly unethical business practices is disgusting. They've been successful in making this forum look like a gossip blog.

I was confident it was only a matter of time before Stephanie's and Donna's rambling's would expose their true colors. Obviously these two have nothing more to do with themselves. They are two miserable women, twisting the truth to work for them at the moment.

Girls, let's find some perspective, shall we? You have a healthy pet to love and share your life with. It's not the loss of your home and your every belonging like the victims of Katrina. It's not the diagnosis of terminal cancer. It's not the loss of a child. IT'S NOTHING IN THE SCHEME OF LIFE!!!! Get your heads out of your butts, chalk it up as a learning experience and move on.

You both look like fools!!!! Not to mention what others already have stated; the possible legal ramification of your posts. Better yet, share with the group a little about what you do for a living. I would be willing to bet we could poke a few holes in your abilities, ethics, communications, etc. What a disgrace you are.

There is no doubt these nitwit's will post some response attempting to clarify the story they've told. Or perhaps the response will be why they are so justified in their continued attacks. No matter! The damage is done. They've dug their hole. Their future dribble in this forum, or any other, finds them standing in the middle of thier self dug trenches burying themselves in the sand.

So Internet Attorney Steve and Mr. Gentil's loyal supporters, I'm no legal expert but I am an honest consumer. Most every dispute or misunderstanding can be resolved if resolution is what you really desire. Most people can find a common ground allowing both parties to "win".

I'd like to clarify why I feel so passionate about this subject. I purchased a dog who's lineage was that of champions. He too was expected to be a champion like his parents. Sadly, the seller did not inform me of a physical defect that they clearly knew of and withheld from me, disqualifying him from the show circuit. I had a choice, spend my time fighting with the seller or love my dog and let it go. I for one do not enjoy wallowing in negative stew. Instead, the dog is a beloved pet and a great companion. Show quality or not, I would not trade him for the world. My loving him is how I like to spend my time and energy.

By the way Stephanie and Donna, happy holiday's! With the insight you've provided us all, I can't help but feel sorry for all those customer service agents who will have the misfortune of crossing your selfish, self serving pathes. All the unexpecting representatives dealing with your accusations of lies, misrepresentation as you attempt to get something for nothing this holiday season.
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#39 Consumer Comment

Very cute Robby

AUTHOR: Donna - (U.S.A.)

But that's an old address. No longer living there, have since moved.

By the way, you really need to learn how to use the word "there" or "their" in their proper format.

And I never called our dog genetically deformed. That's not what I meant at all, please stop misinterpreting what I am saying. I stated that she has genetic/structural flaws which come from poor breeding standards/care. Simple as that.






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#40 Consumer Comment

You all have valid points and I mean ALL

AUTHOR: Teresa - (U.S.A.)

P from Colorado Springs, Im not trying to start trouble, but what you just did was very fool hardy.

I read what every single person wrote, you all have valid points in your arguements, and everyone can see how you and everyone's feelings are, but can you please ALL stop this anger and hate towards each other. Put your time and energy for something good,like your loving families, this isnt the way to handle things. It's very obvious that everyone wants to point fingers at everyone. This is what children do, not adults.

Im not here to upset anyone ok.

Just please end this now.
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#41 Consumer Comment

LOL, actually...

AUTHOR: Internet Attorney Steve - (U.S.A.)

It's even easier than creating new accounts - all you have to do is change your name and city, state and voila...you are posting as someone else.

P from Colorado Springs posting as:
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#42 Consumer Comment

Robby...

AUTHOR: P - (U.S.A.)

You wouldn't have to HACK (not crack) into anyone's account. All you would have to do is create a new account and sign it with the names of these supposedly now happy buyers. You've already created multiple personas so that you could post happy things about yourself, so it's obviously not beyond your ability to do so.

Again, if you believe you are being libelled, Robby, then put your money where your keyboard is and take it to court. Threats of suing someone (veiled or not), when posted on the Internet, don't mean anything unless actually follow through with.
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#43 Consumer Comment

Robby...

AUTHOR: P - (U.S.A.)

You wouldn't have to HACK (not crack) into anyone's account. All you would have to do is create a new account and sign it with the names of these supposedly now happy buyers. You've already created multiple personas so that you could post happy things about yourself, so it's obviously not beyond your ability to do so.

Again, if you believe you are being libelled, Robby, then put your money where your keyboard is and take it to court. Threats of suing someone (veiled or not), when posted on the Internet, don't mean anything unless actually follow through with.
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#44 Consumer Comment

Robby...

AUTHOR: P - (U.S.A.)

You wouldn't have to HACK (not crack) into anyone's account. All you would have to do is create a new account and sign it with the names of these supposedly now happy buyers. You've already created multiple personas so that you could post happy things about yourself, so it's obviously not beyond your ability to do so.

Again, if you believe you are being libelled, Robby, then put your money where your keyboard is and take it to court. Threats of suing someone (veiled or not), when posted on the Internet, don't mean anything unless actually follow through with.
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#45 Consumer Comment

Seriously.

AUTHOR: Internet Attorney Steve - (U.S.A.)

Now your saying he cracked into other peoples accounts, good one.....Im very happy you actually stated that in your own words.
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#46 Consumer Comment

Happy Customers...

AUTHOR: P - (U.S.A.)

There are always bound to be more happy customers than unhappy, especially when someone has several litters a year. On average, the number of healty pups will outweigh the number of unhealthy pups.

The difference between an irresponsible and a responsible breeder lies in how the people with unhealthy pups are treated.

Instead of trying to answer the questions put to them, irresponsible breeders often deflect blame away from themselves and back onto the person with the complaint. In most cases, they refuse to acknowledge that there is a problem and point to all of the "healthy" puppies and happy owners they have had.

A responsible breeder would have acknowledged that there were/are problems with the lines that they are breeding and worked with the owners to find a solution.

Examples: my Golden puppy is 21" tall, he should be between 23 and 24" tall. When told of this, his breeder refunded $350 of his purchase price back to me. In another case, a pup she sold had an undershot bite. She took the pup back (at the owners request - not because of a contract stipulation), replaced her with another pup and found the first pup a loving home. She also had a female that, at 7 years of age, was discovered to have cataracts. She had been clear for 6 of those 7 years. Instead of covering this up, she phoned/emailed every one of the owners and told them about the problem.

She didn't blame me because my dog stopped growing. She didn't cite some ridiculous clause about an undershot bite being "non-life threatening" and refuse to work with the owners of the female pup and she didn't hide the fact that there were some genetic problems in her line. That's what a responsible breeder does.

So happy customers, good for you. I'm glad you got a nice "healthy" pup. However, that doesn't negate the fact that Robby has sold pups with problems and has done very little to show himself as a responsible breeder.
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#47 Consumer Comment

Oh please!

AUTHOR: Jillian - (U.S.A.)

Now your accusing him of that, you need a password to get into your account here, HELLO!

Having there emails doesnt get you into there account or everyone accused on this website would be doing it. Send me the pictures singleproudmom06 at yahoo dot com I would like to see the pictures you keep bragging about. Its always been you all along doing the bashing, is your life so boring that this is the only thing you have to do?!?!? I live in Orlando Donna, Winter Springs isnt far from me, may I come over and see your dog in person? I just did a zabasearch on your name is this where I can come see this genetic deformed dog,

Im sure everyone else here would like to also:
DONNA J SKORA Born May 1955 More Information on DONNA J SKORA
4701 SWANSNECK PL Map It

Recorded: Unknown DONNA J SKORA business listings
WINTER SPRINGS, FL 32708
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#48 Consumer Comment

Whatever

AUTHOR: Donna - (U.S.A.)

In order to prove to the public my claims about the the picture of the puppy that led me to Robby and the actual dog he brought to my office that I purchased, when time allows, I may just have to originate another thread in this website so I can try to get the pictures posted.

Oh, and one other thing, I find it a little bit strange that two prior unhappy customers of Robby's who submitted angry complaints about him on this website have recently submitted apologies or retractions on the same date and at just about the same time as each other.

The first one is Melony of San Angelo, Tx. She writes: "Robert this is Melony, I am very sorry for getting upset and bending the truth.
The truth is I love my puppy that grew up to be a great dog, I hope you can forgive me.
Melony - San Angelo, Texas U.S.A." - This was submitted on 11/21 @8:33:53 pm and modified @10:16:38 pm.

The second one is Cyndi of Roseville, Ca. And she writes: "Everything has been resolved in this case. Sometimes when your upset you just over react and I am very sorry that this was ever written. My puppy is wonderful.
God bless. Cyndi - Roseville, California U.S.A." - This was submitted on 11/21 @8:51:07 pm and modified @10:23:31.

I don't know about anyone else, but I find it rather ODD the 2 different unhappy customers, from 2 different areas of the country, just so happen to get on line at the same exact date as each other and submit apologies or retractions.

I know that these entries both reflect original authors as submitting them, however, they were once customers of Robby's and he did know their original e-mail addresses so all I can ever do is wonder about this. Actually, it would have been a little more believable had both of these entries been posted on different days. But both on the same day and at the same time, extremely unlikely!
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#49 Consumer Comment

Robby's customer.

AUTHOR: Wally. A New & Happy Customer Of Robby's - (U.S.A.)

I flew approx.6000 miles from Seattle Washington to Florida to pick up my puppy from Robby and the puppy was the same as the picture folks. Robby actual picked me up at Orlando Intl airport and I stayed at his house for a few days. And yes I got to play with all his beautiful Chihuahuas. I actually read this posting before I met Robby, that is why I chose to pick up the puppy myself instead of having my puppy shipped. Robby and his family turned out to be the kindest people I have ever met. If I knew than what I know now I would have had the puppy shipped. I have no regrets for paying extra for my plane ticket because I met a really nice person. Your true customers back you 100%
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#50 Consumer Comment

I house sit for Robby

AUTHOR: Sally-home Pet Sitter - (U.S.A.)

I house sit for Robby and I can confirm that he breeds Chihuahuas, he has the cutest litter right now that was just born several weeks ago, Im actually getting one of them that is brindle & white
just like the one the lady is complaining about on here. He doesnt make up fake pictures, thats just crazy nonsense. Would you buy a dog that looked different than the picture? No way is the answer. I was actually at his house when he took her puppy to her that day. What a crock!
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#51 Consumer Comment

My Thoughts

AUTHOR: R.S. - (U.S.A.)

As a breeder in Florida we hear about and get a feel for how other breeders handle their business. We hear all the good and all the bad. Over the years I have become aware of who this Mr. Gentil is and his reputation. There have been times I haven't had any puppies available and customers have asked me for referrals. This is one breeder that I would not feel comfortable referring anyone to.
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#52 Consumer Comment

One more thing

AUTHOR: Donna - (U.S.A.)

I'm not accusing Robby of selling us a mixed breed dog! We're only questioning whether or not it is pure breed based on AKC standards of a chihuahua and based on our own other 2 chis.

If Robby, believing it's a pure chihuahua because whom he got it from said it was, then I'm sure, without his knowledge, he told the vet it was a pure chihuahua and then the vet inserted that term into the certificate of health without questioning it.

He allegedly misrepresented to me from the start that he also promotes the placement of his customer's puppies. If this is the case with our dog, then he cannot personally assure me about what type of care that went into her breeding, so he can't assure me as to whether or not it's a pure breed dog. Unless he personally had his hand and his own efforts that went into the breeding of our puppy from the very start, with personal knowledge of who the sire and dam are, then he can't assure me of diddly squat!

Even though we're questioning it, our dog might very well be a pure chihuahua, but if that is the case, then it's a very poor specimen with multiple genetic and structural defects which is because of poor breeding standards.

These are your choices to choose from with regards to our puppy!
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#53 Author of original report

Please call me

AUTHOR: Stephanie - (U.S.A.)

Donna please please please call me. I am so sorry. What can I do to get you to talk to me? Won't you please return my calls? Please???
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#54 Consumer Comment

Whatever!

AUTHOR: Donna - (U.S.A.)

Ooooh, I struck a raw nerve have I? I don't care who admires Robby and I don't care what anyone thinks about THE OPINIONS that I have about him or the puppy we bought from him. I am fully aware of his alleged dishonesty and misrepresentations regarding our transaction with him.

For starters, only after, and I repeat, only after this complaint was started on this website, did he change the wording in his advertisements regarding his puppies to something like "I promote and place the puppies of my customers".

When I first found him through Puppyfind, there was nothing to that effect on his ads or in his website. He advertised and represented that him or his family were the sole breeders of his puppies and had done so for the last 15 years. And because he never disclosed this fact to us before, during or after the sale, it is because of this revelation that we now have absolutely no idea as to where our dog came from or what her actual age might be. Huge major misrepresentation on his part!

Yes Ms. Jillian or whomever you really are, I have plenty of my ducks in a row as well, a lot more than you even know.

Any one else's comments that are not mine on this board are not my responsibility. If you have any problems with whatever anyone else has commented here then please find a way to go after them but you're not going to be able to hold me responsible for anything other than MY OWN PERSONAL ENTRIES. Threaten me all you want, I'm not intimidated in the least. By all means, the Robby cavalry can come to his rescue on this board, I don't care, there is nothing anyone can say that will discredit the truth stated by me on this board!

Look back on all MY postings and not once have I ever threatened Robby with anything. In fact, you will note that I carefully chose all of my words. There is nothing I said in any of my entries that any court of law would even find slanderous against Robby. If anyone has slandered anyone here is Robby or you or whomever else that have questioned my integrity and accused me of being someone else on this board. You will note that I used words like alleged and my opinion.

If you're unhappy about the fact that I brought up the genetic or structural defects that we believe our dog has, too frickin bad. And if mentioning our dog's defects to the world on this website hurts poor Mr. Robby's business, that's double frickin bad! Those defects, as stated here, are the absolute truth and if there was any way of getting pictures posted on this message board to prove it, I would gladly do so. However, I am not the originator of this post so I have no power to do so. If I'm not mistaken, those are the rules here. This fact is based on what Stephanie and I went through when we tried to post photos of how Robby misrepresented the dog I fell in love with on line, by using a photo of a different dog to advertise her. Just another one of his many alleged misrepresentations found out after pur transaction with him. I still have that proof as well, which will be considered just another duck for my row!

And I, as well as P from Colorado Springs, are absolutely correct with our statements regarding the health certificate of the puppy and it's breed. That simple fact was clearly proven to me with the chi mix we purchased from Ms. Desmore, when the health certificate initially listed the puppy as a long hair chihuahua and as it matured, it turns out that is was definitely a chi-miniature pinscher mix. I wasn't about to blame the vet because I'm smart enough to know that Ms. Desmore is the one who brought the puppy to that vet and told him or her that the dog was a long hair chihuahua. Him or her, took her for her word! Whether or not he or she questioned it is anybody's guess.

On a positive note, if Robby has made a whole lot of people happy, then more power to him. I can guarantee that this fact will more than suffice and superscede any of the negative allegations against him in this site, or wherever they may be found on the Internet. Unless someone decides to do a search on the Internet for him or his name, then they will never find out about any the negative allegations.

Bottom line is, we do really love our dog and feel very fortunate that thus far, she's very healthy, in spite of everything. Unfortunately, this is the only positive thing I can state about our unfortunate transaction with
Robby.
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#55 Consumer Comment

Robby's Supporters are here to stay and more are on the way!

AUTHOR: Jillian - (U.S.A.)

This Idaho guy is a joke, Im a buyer of Robby's that is why Im here monitoring all the crap that is being said. Everyone of Robby's past buyers are being asked to come to this link to back him up. Any loss of income to our breeder due to this link will be a court matter Mr. Idaho you can count on it, everything said here is part of exhibit A,B,C etc. You have no business being here talking your garbage, this is a serious claim and it wont go away as long as I have something to do with it, like Justin from Baltimore commented a puppy buyer of Robby's that wasnt asked to come here but did on his own and he is awesome for that! And to you Donna Vets DO NOT GO BY THE BREEDERS suggestion of what breed the dog is, if it doesnt gel as a chihuahua Vets SAY NO, and if the breeder doesnt like it its too bad, it s a law. Vets are regulated by DPBR, DEPT OF PROFESSIONAL AND BUSINESS REGULATION AND BY THE DEPT OF AGRI. There is not a vet on this planet that would chance losing his or her License to please a breeder trying to sell a mix breed!!! You might think everything said here is a joke, it is not your screwing with a persons reputation and that is serious, Your wish of court may be coming to your doorstep faster than you could ever imagine, you better have your ducks in order and facts straight, alot of people admire Robby and because of that you better govern yourself accordingly! And I mean you Donna!!!!!
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#56 Consumer Comment

Im calling Bull sh...... on Donna & Mr. Idaho!

AUTHOR: Kyle - (U.S.A.)

Im calling Bull sh...... on Donna & Mr. Idaho!
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#57 Consumer Comment

Believe it or not

AUTHOR: Donna - (U.S.A.)

Robby and I exchanged brief e-mails yesterday. He wished my family a Happy Thanksgiving and I in turn, wished him and his family the same, along with wishes for safe and happy holiday season. I didn't do it to turn the other cheek or completely forgive him for all of his alleged dishonesty with us. I did it only because it's really time to move on.

There was never anything to resolve with him by the time we discovered the alleged dishonesty because we were already very attached to our dog and weren't about to give it up or turn it back over to him for a refund.

Yes we still do question whether or not our dog is full chihuahua and yes, she has a number of structural defects as compared to our other chihuahuas and by AKC standards. I only mentioned a couple earlier but there are more. She has very tiny beady little eyes and her nose is terribly longer than her bottom jaw. Her tail is not similar to any chihuahua tail we have ever seen, yet she seems to have the body of a chihuahua. And yes, even though she can bark, she doesn't. Another strange personality quirk is that she acts as though she's done something wrong with her ears down back against her neck and her tail between her legs whenever she jumps up to see us despite how excited and happy she is. She also behaves the same way when other family members come over or strangers come in so she is very outgoing. She's hardly ever needed to be disciplined as far as being yelled at and never once have we ever hit her. Despite all of her genetic/structural defects, she really is an absolutely sweet and adorable dog and so far, very very healthy so that's all that really counts at this point in time.

The chihuahua mix we purchased from Ms. Desmore, said on the health certificate "long hair chihuahua" and we thought it was at that time, yet clearly as it grew into a mature adult dog, it more resembled a Miniature Pinscher than a Chihuahua. I found out by accident that she also bred miniature pinschers on the UKC website, so that's when I pursued her for fraud. She has since completely given up the puppy breeding business.

P is absolutely correct in statements made about the health certificate and breed of the puppy. A vet will take the word of the person bringing the puppy to them for examination, in spite of any questions they might have about the true breed because it is so very difficult to tell what the dog really is when it's still so little.

I deeply appreciate and say thanks to all the positive comments on this board by those who seem to agree with and understand my side of the argument. And in spite of our disappointment in our dealings with Robby, I still meant every word stated in my e-mail to him yesterday.

However, I don't appreciate being accused of beeing someone else on this board because it's not true, which is why I felt the need to add another comment at this time.
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#58 Consumer Comment

Believe it or not

AUTHOR: Donna - (U.S.A.)

Robby and I exchanged brief e-mails yesterday. He wished my family a Happy Thanksgiving and I in turn, wished him and his family the same, along with wishes for safe and happy holiday season. I didn't do it to turn the other cheek or completely forgive him for all of his alleged dishonesty with us. I did it only because it's really time to move on.

There was never anything to resolve with him by the time we discovered the alleged dishonesty because we were already very attached to our dog and weren't about to give it up or turn it back over to him for a refund.

Yes we still do question whether or not our dog is full chihuahua and yes, she has a number of structural defects as compared to our other chihuahuas and by AKC standards. I only mentioned a couple earlier but there are more. She has very tiny beady little eyes and her nose is terribly longer than her bottom jaw. Her tail is not similar to any chihuahua tail we have ever seen, yet she seems to have the body of a chihuahua. And yes, even though she can bark, she doesn't. Another strange personality quirk is that she acts as though she's done something wrong with her ears down back against her neck and her tail between her legs whenever she jumps up to see us despite how excited and happy she is. She also behaves the same way when other family members come over or strangers come in so she is very outgoing. She's hardly ever needed to be disciplined as far as being yelled at and never once have we ever hit her. Despite all of her genetic/structural defects, she really is an absolutely sweet and adorable dog and so far, very very healthy so that's all that really counts at this point in time.

The chihuahua mix we purchased from Ms. Desmore, said on the health certificate "long hair chihuahua" and we thought it was at that time, yet clearly as it grew into a mature adult dog, it more resembled a Miniature Pinscher than a Chihuahua. I found out by accident that she also bred miniature pinschers on the UKC website, so that's when I pursued her for fraud. She has since completely given up the puppy breeding business.

P is absolutely correct in statements made about the health certificate and breed of the puppy. A vet will take the word of the person bringing the puppy to them for examination, in spite of any questions they might have about the true breed because it is so very difficult to tell what the dog really is when it's still so little.

I deeply appreciate and say thanks to all the positive comments on this board by those who seem to agree with and understand my side of the argument. And in spite of our disappointment in our dealings with Robby, I still meant every word stated in my e-mail to him yesterday.

However, I don't appreciate being accused of beeing someone else on this board because it's not true, which is why I felt the need to add another comment at this time.
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#59 Consumer Comment

Believe it or not

AUTHOR: Donna - (U.S.A.)

Robby and I exchanged brief e-mails yesterday. He wished my family a Happy Thanksgiving and I in turn, wished him and his family the same, along with wishes for safe and happy holiday season. I didn't do it to turn the other cheek or completely forgive him for all of his alleged dishonesty with us. I did it only because it's really time to move on.

There was never anything to resolve with him by the time we discovered the alleged dishonesty because we were already very attached to our dog and weren't about to give it up or turn it back over to him for a refund.

Yes we still do question whether or not our dog is full chihuahua and yes, she has a number of structural defects as compared to our other chihuahuas and by AKC standards. I only mentioned a couple earlier but there are more. She has very tiny beady little eyes and her nose is terribly longer than her bottom jaw. Her tail is not similar to any chihuahua tail we have ever seen, yet she seems to have the body of a chihuahua. And yes, even though she can bark, she doesn't. Another strange personality quirk is that she acts as though she's done something wrong with her ears down back against her neck and her tail between her legs whenever she jumps up to see us despite how excited and happy she is. She also behaves the same way when other family members come over or strangers come in so she is very outgoing. She's hardly ever needed to be disciplined as far as being yelled at and never once have we ever hit her. Despite all of her genetic/structural defects, she really is an absolutely sweet and adorable dog and so far, very very healthy so that's all that really counts at this point in time.

The chihuahua mix we purchased from Ms. Desmore, said on the health certificate "long hair chihuahua" and we thought it was at that time, yet clearly as it grew into a mature adult dog, it more resembled a Miniature Pinscher than a Chihuahua. I found out by accident that she also bred miniature pinschers on the UKC website, so that's when I pursued her for fraud. She has since completely given up the puppy breeding business.

P is absolutely correct in statements made about the health certificate and breed of the puppy. A vet will take the word of the person bringing the puppy to them for examination, in spite of any questions they might have about the true breed because it is so very difficult to tell what the dog really is when it's still so little.

I deeply appreciate and say thanks to all the positive comments on this board by those who seem to agree with and understand my side of the argument. And in spite of our disappointment in our dealings with Robby, I still meant every word stated in my e-mail to him yesterday.

However, I don't appreciate being accused of beeing someone else on this board because it's not true, which is why I felt the need to add another comment at this time.
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#60 Consumer Comment

Believe it or not

AUTHOR: Donna - (U.S.A.)

Robby and I exchanged brief e-mails yesterday. He wished my family a Happy Thanksgiving and I in turn, wished him and his family the same, along with wishes for safe and happy holiday season. I didn't do it to turn the other cheek or completely forgive him for all of his alleged dishonesty with us. I did it only because it's really time to move on.

There was never anything to resolve with him by the time we discovered the alleged dishonesty because we were already very attached to our dog and weren't about to give it up or turn it back over to him for a refund.

Yes we still do question whether or not our dog is full chihuahua and yes, she has a number of structural defects as compared to our other chihuahuas and by AKC standards. I only mentioned a couple earlier but there are more. She has very tiny beady little eyes and her nose is terribly longer than her bottom jaw. Her tail is not similar to any chihuahua tail we have ever seen, yet she seems to have the body of a chihuahua. And yes, even though she can bark, she doesn't. Another strange personality quirk is that she acts as though she's done something wrong with her ears down back against her neck and her tail between her legs whenever she jumps up to see us despite how excited and happy she is. She also behaves the same way when other family members come over or strangers come in so she is very outgoing. She's hardly ever needed to be disciplined as far as being yelled at and never once have we ever hit her. Despite all of her genetic/structural defects, she really is an absolutely sweet and adorable dog and so far, very very healthy so that's all that really counts at this point in time.

The chihuahua mix we purchased from Ms. Desmore, said on the health certificate "long hair chihuahua" and we thought it was at that time, yet clearly as it grew into a mature adult dog, it more resembled a Miniature Pinscher than a Chihuahua. I found out by accident that she also bred miniature pinschers on the UKC website, so that's when I pursued her for fraud. She has since completely given up the puppy breeding business.

P is absolutely correct in statements made about the health certificate and breed of the puppy. A vet will take the word of the person bringing the puppy to them for examination, in spite of any questions they might have about the true breed because it is so very difficult to tell what the dog really is when it's still so little.

I deeply appreciate and say thanks to all the positive comments on this board by those who seem to agree with and understand my side of the argument. And in spite of our disappointment in our dealings with Robby, I still meant every word stated in my e-mail to him yesterday.

However, I don't appreciate being accused of beeing someone else on this board because it's not true, which is why I felt the need to add another comment at this time.
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#61 Consumer Comment

You know what...

AUTHOR: P - (U.S.A.)

...considering that several of Robert Gentil's so-called supporters have made the same grammatical mistakes - they use there instead of their, they misuse or don't use apostrophes, and in the case of Dr. Sonya and Dr. Vansteiner, both of them capitalized the names of the towns they were writing from. Not to mention the fact that Dr. Vansteiner doesn't know the correct name of his/her town (it's Newmarket, not New Market), there is really only one conclusion to draw - one person is posting these responses.

So anyone reading this may want to ask themselves - what would make a person so desperate as to create multiple personas and post in this and other threads?

Mr. Gentil, if you were truly blameless in this matter and had been libelled by this and the other negative reports, you would have pursued these matters in court, not here. Your friend Steve, the "Internet Attorney" should have told you that. As it is, all that people have seen is you desperately trying to cover your rear-end.
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#62 Consumer Comment

Dr. Vansteiner Dvm

AUTHOR: Dr. Sonya Dvm - (U.S.A.)

I completely agree with Dr. Vansteiner Dvm.
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#63 Consumer Comment

A mssg from Kevin.

AUTHOR: Kyle - (U.S.A.)

I found this on a post online written to Robby & his Mom and it made me cry because I too felt the same feelings before meeting Robby and I felt like sharing it here with you. The mssg below was written by a man name Kevin.

There's something you and Mom should know.....
As you go throughout your daily routines and live life each day, it would only be natural that I don't enter your minds very often. You and Mom should know that I think of you two AT LEAST once every half hour or so and the happiness you have
brought back into my life. While you probably THINK you can, you really can't know how my life has turned around and has purpose again.
I'm not sure if you had any intuitive feelings when you read my original few e-mails to you
about obtaining Jorge and Haley, but I was at the
point of doing something drastic because the quality of my life had diminished so much. I even
wondered for a while if it would be fair for me
to bring two pups into my home with what I was contemplating. I didn't think it would be right
for me to take them from your home into mine, and then have them have to get acquainted with yet another family if I were to carry out my plans.
Those thoughts NEVER cross my mind anymore and I have not been in love with anything this much since my children were born 19 and 21 years ago. I
know I've told you and Mom in the past how happy these two little rascals have made me, I just want you to know that at any given moment of the day, someone is thinking wonderful thoughts of you two.
Kevin
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#64 Consumer Comment

P. COLORADO

AUTHOR: Dr. Vansteiner Dvm - (U.S.A.)

Mr. Gentil's puppies are not mixed Chihuahua's by far. It is a violation of law and a serious crime to fraud a seller. Vet's are responsible for what they do and by signing a breed is serious business. Vet's are instructed to put mix breed on the document or if they dont feel comfortable with the dog's breed situation the Vet must only put down K-9 and that is allowable. Vets do not fraud the public or lie for there clients. A mix breed is very obvious without doing genetic testing. Mr. Gentil's client list is very extensive and positive.
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#65 Consumer Comment

P. COLORADO

AUTHOR: Dr. Vansteiner Dvm - (U.S.A.)

Mr. Gentil's puppies are not mixed Chihuahua's by far. It is a violation of law and a serious crime to fraud a seller. Vet's are responsible for what they do and by signing a breed is serious business. Vet's are instructed to put mix breed on the document or if they dont feel comfortable with the dog's breed situation the Vet must only put down K-9 and that is allowable. Vets do not fraud the public or lie for there clients. A mix breed is very obvious without doing genetic testing. Mr. Gentil's client list is very extensive and positive.
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#66 Consumer Comment

P. COLORADO

AUTHOR: Dr. Vansteiner Dvm - (U.S.A.)

Mr. Gentil's puppies are not mixed Chihuahua's by far. It is a violation of law and a serious crime to fraud a seller. Vet's are responsible for what they do and by signing a breed is serious business. Vet's are instructed to put mix breed on the document or if they dont feel comfortable with the dog's breed situation the Vet must only put down K-9 and that is allowable. Vets do not fraud the public or lie for there clients. A mix breed is very obvious without doing genetic testing. Mr. Gentil's client list is very extensive and positive.
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#67 Consumer Comment

P. COLORADO

AUTHOR: Dr. Vansteiner Dvm - (U.S.A.)

Mr. Gentil's puppies are not mixed Chihuahua's by far. It is a violation of law and a serious crime to fraud a seller. Vet's are responsible for what they do and by signing a breed is serious business. Vet's are instructed to put mix breed on the document or if they dont feel comfortable with the dog's breed situation the Vet must only put down K-9 and that is allowable. Vets do not fraud the public or lie for there clients. A mix breed is very obvious without doing genetic testing. Mr. Gentil's client list is very extensive and positive.
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#68 Consumer Comment

Question for Dr. Vansteiner Dvm

AUTHOR: P - (U.S.A.)

Dr. Vansteiner,

Do veterinarians perform genetic testing on the dogs that they are asked to certify or do they simply do a visual inspection of the dog? Are they told in advance what breed the dog is supposed to be?


Your "proof" that the dog was purebred because the vet said it was is faulty. There is no way that the veterinarian that examined the puppy in question knew if it was a Chi mix or not. A simple visual inspection would not have told him/her the genetic makeup of the dog. The best any vet can do is make an educated guess. Since the vet was probably told what breed he/she was examining, the process becomes even easier.

Considering that I have seen dogs in pet stores that were examined by a vet and "certified" as a breed that it didn't even resemble, I'd say that veterinarians make mistakes too.
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#69 Consumer Comment

Robert Gentil is a great person

AUTHOR: Justin - (U.S.A.)

People please do not believe a word this lunatic is saying. She is obviously a busy body who has nothing better to do than to cause trouble. This isnt even her dog shes talking about and that right there tells you she is looking to cause trouble. I bought a dog from Robert last December, it was a christmas present for my girlfriend. I talked to Robert every day for about 2 weeks because quite frankly I was nervous about purchasing a dog of the internet. He found the time to talk to me every time I called him and just by listening to the man, I knew he was a cincere person. I paid for the dog and he went out of his way to get a lst minute flight to Baltimore just so I could have the dog by christmas. The dog looked exactly like it did in the pictures and he even called me a day later to ask me if everything went well, told me what to feed her and how to take care of her.

On to the product (the dog). My girlfriend and I couldnt ask for a better dog. She is very healthy and always wants to play. My girlfriends sister got a Chihuahua from a breeder in North Carolina and hers turned out to be a bad apple. Yes it is healthy however the dog is so shy and always crys and never wants to interact with anyone else except the owner (my girlfriends sister).

All in all I am very happy with our dog and would buy another one from Robby in a second. I ask everyone who reads my comments to take a look at a comment from this website http://www.terrificpets.com/forum/24081.asp , the comment is about halfway down and its from a user named Seeking Susan. After you read it ask yourself if you think this is the type of man who would lie and rip people off.
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#70 Consumer Comment

Comment from Vet Dr. VanSteiner.

AUTHOR: Dr. Vansteiner Dvm - (U.S.A.)

The State of Florida requires Licensed Vets to determine the breed of the canine on the Official certificate of Vet inspection document 828.29

I personally contacted Mr. Gentil from info provided on this post and had him fax me a copy of Donna's Official certification of Vet Inspection, after reviewing the document it did state the breed as being a Chihuahua, if in fact this was a mix breed we as Vets by law have to write on the document Chihuahua mix, but in this case the document reads Chihuahua breed. A copy can be obtained by contacting the Florida dept of Agriculture.

Mr. Gentil did not go by any name other than his very own when he was contacted and was very professional and courteous to my inquiry.

This type of misrepresenation of a person very much disturbs me and I will do everything I can to assist this breeder when needed. Robert you have many friends out there, especially after they get to know you.

P.S.S. Jillian, sorry that I wrote more than 30 words, I tried to keep it at a min so please dont bash me in the post, Im on your side :)
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#71 Consumer Comment

Comment from Vet Dr. VanSteiner.

AUTHOR: Dr. Vansteiner Dvm - (U.S.A.)

The State of Florida requires Licensed Vets to determine the breed of the canine on the Official certificate of Vet inspection document 828.29

I personally contacted Mr. Gentil from info provided on this post and had him fax me a copy of Donna's Official certification of Vet Inspection, after reviewing the document it did state the breed as being a Chihuahua, if in fact this was a mix breed we as Vets by law have to write on the document Chihuahua mix, but in this case the document reads Chihuahua breed. A copy can be obtained by contacting the Florida dept of Agriculture.

Mr. Gentil did not go by any name other than his very own when he was contacted and was very professional and courteous to my inquiry.

This type of misrepresenation of a person very much disturbs me and I will do everything I can to assist this breeder when needed. Robert you have many friends out there, especially after they get to know you.

P.S.S. Jillian, sorry that I wrote more than 30 words, I tried to keep it at a min so please dont bash me in the post, Im on your side :)
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#72 Consumer Comment

Comment from Vet Dr. VanSteiner.

AUTHOR: Dr. Vansteiner Dvm - (U.S.A.)

The State of Florida requires Licensed Vets to determine the breed of the canine on the Official certificate of Vet inspection document 828.29

I personally contacted Mr. Gentil from info provided on this post and had him fax me a copy of Donna's Official certification of Vet Inspection, after reviewing the document it did state the breed as being a Chihuahua, if in fact this was a mix breed we as Vets by law have to write on the document Chihuahua mix, but in this case the document reads Chihuahua breed. A copy can be obtained by contacting the Florida dept of Agriculture.

Mr. Gentil did not go by any name other than his very own when he was contacted and was very professional and courteous to my inquiry.

This type of misrepresenation of a person very much disturbs me and I will do everything I can to assist this breeder when needed. Robert you have many friends out there, especially after they get to know you.

P.S.S. Jillian, sorry that I wrote more than 30 words, I tried to keep it at a min so please dont bash me in the post, Im on your side :)
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#73 Consumer Comment

Paul from boise or whatever your real name is

AUTHOR: Jillian - (U.S.A.)

No matter what you say, I do not believe a word of IT or does anyone else for that matter. Donna quit going by other names to clear yours! its very obvious you are Paul, Donna and everyone else that writes more than 30 words about Robert. So you give it a rest!
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#74 Consumer Suggestion

Enough Already Please

AUTHOR: Donna - (U.S.A.)

We love our dog no matter what. She's very sweet loving and healthy. Please give this thing a rest. She is a member of our family and you can't put a price tag on love. End of story may everyone have a safe and wonderful holiday season.
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#75 Consumer Comment

Excuse me

AUTHOR: Paul - (U.S.A.)

I have read this whole post from top to bottom. You are so very mistaken for insinuating that I haven't. My interpretation of this whole entry from top to bottom is that the buyer, despite how much she loves her dog, is unhappy about the sellers dishonesty and misrepresentations and that she found out about it only after the fact.

She said early on that there was nothing to resolve with the seller because she was attached to her dog. She can still be attached to the dog even if she doesn't seem to believe that her dog is a full chihuahua or thinks it has some genetic or structural defects. After what she's learned about the seller she has every right to question what is the truth and what isn't the truth. Sounds to me like she's owned animals for a long time and might have a very good idea about what she says. By the way, my Dad, uncle and brother all happen to be Veterinarians themselves and we had a discussion about this post along with others in this website just the other night. They all agree that if what this buyer is saying about her experience or knowledge of this seller's background is true, then she has good reason to be disappointed about being duped by this guy.

Just to show you how well I've read this post from top to bottom, how about recapping some points brought up in this post? Wasn't he caught changing the ages of the puppies he was selling? There was also something about the picture he used to sell her to dog, wasn't the dog at all and was used again to sell another puppy. Wasn't he also kicked off of PuppyFind.com? If this is true, why would PuppyFind kick him off unless it was proven to them that he had been dishonest?

Another very obvious point regarding this breeder's dishonesty is that he seems to be renaming himself or his puppy selling business over and over again. Just check out all the different names he's operated under in the subject header of this post alone along with all the other negative posts about him on this website. Didn't he also rename himself as Executive Chihuahuas out of St Augustine Florida not too long ago? Isn't he now calling himself Elite Chihuahuas or for the Love of Chihuahuas or something along these lines? When a business person changes their identity as many times as this guy has, it's a dead give-away that there is something terribly underhanded going on in his business or that he's trying to hide something. Honest businesspeople don't keep changing the name of their business.

Oh, and I also did the google search for this guy's name and found lots of other negative entries about his dishonesty as a seller of reptiles. I think I even remember reading something about negative press about him or his pet store.

Based on this post and what I've read about this breeder all over the Internet, I believe he misrepresented himself and his breeding business to the buyer and that this is the way he has always conducted his business.
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#76 Consumer Comment

A quick note from a practicing Vet.

AUTHOR: Dr. Sonya Dvm - (U.S.A.)

There is no medical facts that a dog that doesnt bark or has a smaller head has a genetic defect.

Paul from Boise Idaho, I dont think the breeder misled anything to make a sale, did you skip some parts of this post? The breeder offered to take the dog back and called this person, the buyer admitted to hanging up on him, read it, its there.

The only unreasonable person here is the buyer, I'm sorry to say this but I did read everything and I have conducted my own Investigation on this matter, I really feel sorry for the seller that had such an unreasonable buyer that refused to just work things out.

If you are a reader of this post, please read everything from top to bottom before making remarks.

A solution and response was done by the seller, that is all a seller can do.

I hope you all can find something better to do with your time, I know I will.
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#77 Consumer Comment

Sounds like there could be some genetic defects in her dog

AUTHOR: Paul - (U.S.A.)

or at least some structural defects that could come from poor breeding standards. She says she owns 2 other chihuahuas. She is probably comparing her new puppy to her 2 other dogs and maybe even to other dogs of the same breed.

She brings up some valid points because she says that the breeder she purchased her dog from was less than honest with her about a lot of things. She says that her breeder is not a reputable or responsible breeder cause he cannot insure that genetic, structural or personality flaws have not been passed on to the puppies he sells because he wasn't honest with her about where the puppy came from and misled her about the true breeding background of her dog in order to make a sale.

You don't need a vet to verify certain structural, genetic or personality flaws of a dog when you own other dogs of the same breed and when you know what the AKC standards are for that breed. It's just not necessary.
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#78 Consumer Suggestion

Proof of genetic defects.

AUTHOR: Kyle - (U.S.A.)

I would like to see a valid verifiable Vet report stating her puppy has a genetic defect! Donna I would like to hold your hand the next time you make a major purchase just to make sure you dont have any problems. I live in central florida too so it wouldnt be a problem.
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#79 Consumer Suggestion

Proof of genetic defects.

AUTHOR: Kyle - (U.S.A.)

I would like to see a valid verifiable Vet report stating her puppy has a genetic defect! Donna I would like to hold your hand the next time you make a major purchase just to make sure you dont have any problems. I live in central florida too so it wouldnt be a problem.
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#80 Consumer Comment

Very Boring!

AUTHOR: Rusty - (U.S.A.)

This bantering back and forth has gotten very boring and worthless. Will you all finally put this thing to rest?

The point of this man's breeding business and his dishonest misrepresentations has been well made.

But by making fun of one another and accusing each other of being someone that you are not is very childish pointless and very uninteresting. YAWN!
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#81 Author of original report

Curious about something

AUTHOR: TLC - (U.S.A.)

This breeder seems to have a very long negative history when it comes to honesty. How can both of you look beyond the lies that this guy told this woman who bought her pup plus all the other people who have complained about him on this website? If he has such great pups to offer to people then why isnt honest about where he got them instead of lying to his customers? Or does he lye about his pups because if he didn't he wouldnt be able to charge as much as he does for them? If this is so then he cares more about his income from selling pups than he does about matching healthy pups to happy pup owners.

When someone spends a large sum of money on a pup even if its just a family pet they have high expectations about the pup and the breeder. It is very disappointing to find out that they have been duped by someone even if their pup is healthy and a good dog because they are upset about being ripped off. The buyer could have gone to the local pound or found an ad in her local paper and spend a tenth of what she spent on her pup from this breeder.

There isn't a question about the health of her dog at all. She does have questions about the possibility of genetic defects because her pup came from an unknown source.
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#82 Consumer Comment

Nicely stated.

AUTHOR: Megan - (U.S.A.)

Nicely said, if your going to bash one you need to bash all of them, not just single out and go nuts like this person did over and over again, its like a broken record, someone hit the needle please :)

I work at a animal rescue and see the worst of the worst, this breeder responded earlier in this post and I have great respect for that, mostly all slimers run from trouble and he faced it and fought back with a response and a solution.

Ladies give it a rest, this forum isnt for people bashing its for solutions. Like I just read above go for bigger fish and the one's that purposely try to hurt people and animals, I feel this could have been solved before it even started. Your pet is sweet and healthy be proud and happy not miserable and mean like you have been in the posts.

Life is about getting along with your fellow man and forgiving, isnt that what the great book says to do.... Be happy that your a lucky one that recieved a pet in good health and not trouble yourself with the little things that dont really matter. Theres new puppy owners out there that would trade with you in a second because they werent so fortunate to get a healthy pet, At least you did....
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#83 Consumer Comment

I agree with Jillian

AUTHOR: Kyle - (U.S.A.)

You are so right Jillian, I see this as just a pick on one person mission and claim to be something there not! If Stephanie is who she says she is, she can prove her work against bad dog breeders etc and not just a malicious act against one individual that she doesnt even know. While Stephanie is chasing Robert theres real actual victims getting taken by actual bad dog breeders, I mean they take money and give no puppy I see it online all the time, I just read in a forum where there is a guy that says he is in Africa and has purebred Yorkies, he takes money and never sends these people there Yorkie puppy and if you look up in google puppymill scams you will see real puppy scammers and the horrible conditions the dogs are kept in. Just in Oklahoma alone there are major puppy mill activity going on, the airport there ships out 200 puppies per day 7 days a week, but Stephanie chooses to chase Robert. Go for the big fish Stephanie not the minnoe's. I can just say where ever Robert got my puppy from either it was his or another breeders she was spoiled, very much loved, fed well, kept from harm, and thats all I care about, Bad puppy people dont give buyers a sweet healthy loving pet, its quite the opposite.
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#84 Consumer Comment

I am not the one who sued the woman

AUTHOR: Stephanie - (U.S.A.)

Why should I say anything more about that woman when I didn't take her to court? Why should I say anymore about her when she isn't breeding any other dogs as a member of the UKC or looks like she has given up the breeding business all together? When someone stops doing something that is wrong that could hurt the consumer then there isn't any need to say anything further.
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#85 Consumer Comment

A solution

AUTHOR: Jennifer - (U.S.A.)

Here is a solution to the problem: Adopt a homeless animal!
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#86 Consumer Comment

A solution

AUTHOR: Jennifer - (U.S.A.)

Here is a solution to the problem: Adopt a homeless animal!
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#87 Consumer Suggestion

Escape goat..

AUTHOR: Internet Attorney Steve - (U.S.A.)

I see what you mean Jillian, its very interesting why these 2 people are only targeting Robert and not Evon L Desmore in ripoff report. The nerve of there comments about us not being who we are, very humorous! Stephanie how many bad breeders are you really after???? I thought so. Kendall if your reading this I hope your laughing with us :)
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#88 Consumer Suggestion

DOG BREEDER EVON L DESMORE

AUTHOR: Jillian - (U.S.A.)

So Stephanie why havent you written anything about EVON L DESMORE the breeder you took to court for selling you a mix Chihuahua? Stephanie you claim that you are an advocate that goes after dog breeders etc, why not EVON L DESMORE?? I have read so much hate and anger about Robert, but absolutly nothing about this person that sold you a mix bred Chihuahua that was suppose to be purebred in 2004.

Is this just a mission to bash Robert and not everyone that did you wrong? Something smells fishy here.....Hmmmm
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#89 Consumer Suggestion

Just rude!

AUTHOR: Jillian - (U.S.A.)

Dont you dare say I am someone Im not, You have your opinion and I have mine, we are both buyers of Robert and I have the right to stick up for my dog breeder in this discussion board!
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#90 Consumer Suggestion

I really like my puppy from Robby

AUTHOR: Kyle - (U.S.A.)

I have owned my Chihuahua from Robby now going on 6 months now, my Vet commends this guy for such a healthy puppy. My Vet says that alot of times people come into his Vets office with a new puppy from a breeder and there full of fleas and tape worms, my puppy from Robby was clean of fleas and parasites. I am very pleased with him. I am grateful to have found him. Thank you Robby if you ever see this, this is Kyle by the way.
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#91 Author of original report

I started this message board so I want the last word

AUTHOR: Stephanie - (U.S.A.)

I want to apologize to Donna for upsetting her because I spoke for her or tried to speak as her. I was wrong, I made her angry and I am sorry.

I am not sorry for exposing the truth about this puppy reseller. I have a real passion for good upstanding ethical business practices when it comes to breeding or selling puppies. It comes from all the work I have done over the years with dogs and breeders and trainers and as part of a consumer watchdog group.

Mr. Gentil(aka Steve, Jillian & Kendal) hasn't a clue or conscience about what he is doing wrong when misrepresenting the puppies he sells. He thinks hes matching a great dog with a loving family and that may be true with a lot of his sales. What him and the consumer doesn't know at the point of sale is about the care that didn't go into breeding the dog. This is what hurts that consumer and causes Mr. Gentil the additional grief he keeps experiencing on ripoffreport or whatever agency that the hurt and angry consumer will contact. A great example would be what happened to his customer Reannon when she received a puppy from him with water on the brain which comes from poor breeding practices. And then he had the nerve to accuse this very angry and hurt woman of being a puppy reseller on some other website she was complaining on, when ironically, he's an actual puppy reseller. A very cold and cruel man to stoop to such a low level while trying to defend himself. And he does that every time someone complains about him. The only way he can even try to defend himself is by trying to make the person complaining about him look bad. Too bad he still doesn't realize that this tactic doesn't work and only serves to make him look worse than he already does.
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#92 Author of original report

I started this message board so I want the last word

AUTHOR: Stephanie - (U.S.A.)

I want to apologize to Donna for upsetting her because I spoke for her or tried to speak as her. I was wrong, I made her angry and I am sorry.

I am not sorry for exposing the truth about this puppy reseller. I have a real passion for good upstanding ethical business practices when it comes to breeding or selling puppies. It comes from all the work I have done over the years with dogs and breeders and trainers and as part of a consumer watchdog group.

Mr. Gentil(aka Steve, Jillian & Kendal) hasn't a clue or conscience about what he is doing wrong when misrepresenting the puppies he sells. He thinks hes matching a great dog with a loving family and that may be true with a lot of his sales. What him and the consumer doesn't know at the point of sale is about the care that didn't go into breeding the dog. This is what hurts that consumer and causes Mr. Gentil the additional grief he keeps experiencing on ripoffreport or whatever agency that the hurt and angry consumer will contact. A great example would be what happened to his customer Reannon when she received a puppy from him with water on the brain which comes from poor breeding practices. And then he had the nerve to accuse this very angry and hurt woman of being a puppy reseller on some other website she was complaining on, when ironically, he's an actual puppy reseller. A very cold and cruel man to stoop to such a low level while trying to defend himself. And he does that every time someone complains about him. The only way he can even try to defend himself is by trying to make the person complaining about him look bad. Too bad he still doesn't realize that this tactic doesn't work and only serves to make him look worse than he already does.
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#93 Consumer Comment

Final Conclusion

AUTHOR: Donna - (U.S.A.)

First of all Jillian, research the UKC all you want. The lady I dealt with was, and the key word is "WAS" a member of that organization until I proved that our dog was a mixed breed. She was booted off for committing fraud by selling us a mixed breed puppy as a pure bred Chi! I didn't find her through that organization, but from a classified ad. I discovered that she was a member of the UKC after the fact. Hey, here's a novel idea, as long as your questioning my integrity, check out Volusia County Public Records and you will actually find the lawsuit that I filed against her.

Secondly, our dog's head is, proportionately speaking, too small for the size of her body. And once again, it makes her quite a unique specimen and unlike any other dog I have seen or owned. As far as not barking is concerned, we didn't raise our dog not to bark, for that's quite impossible because of our other two chis, whom are quite the barkers. And I do believe these points are genetic defects, which have happened because of careless breeding. Laugh all you want, because you are entitled to your opinion. I am also entitled to mine and that's what makes this wonderful world go round!

Mr. RGG, aka Steve - another one of the areas of law I have worked in over the last several years is called Intellectual Property, of which, is a/k/a internet law, copyright, trademarks, etc. There are a very small handful of attorneys in Daytona/Volusia/Florida, who specialize in that area of law, and none of them are named Steve, Stephen or any name similar.

Hint - take a good long look at your last entry, read it very carefully and I trust you will be able to figure things out for yourself.

I have better and more important things to do with my life, than wasting any more time on this website. And for the last time, despite what my ex-friend Stephanie has written or posted here, I am not responsible and will not accept responsibility for any of it. And as strange as it seems, in spite of my personal feelings, I do wish Robbie well with his breeding/puppy selling business.
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#94 Consumer Comment

No Chi breeders in Florida?

AUTHOR: P - (U.S.A.)

Jillian,

That doesn't make any sense, of course there are UKC Chihuahua breeders in Florida. If you are going by the listing on the UKC website, that's your problem right there. It says on the top of that website that the breeders listed are the ones that allowed that information to be published. It's not a comprehensive list, it's a select few.

Do a search on UKC +chihuahua +florida and you'll find multiple listings.
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#95 Consumer Suggestion

Thats really the funniest thing I have ever read.

AUTHOR: Jillian - (U.S.A.)

Too small of a head and doesnt bark, you are kidding right. My one dog doesnt bark either thats just his personality and the way he was raised. Too small of a head c'mon you can think of a better of than that. And I did some looking into UKC, they never have had any Chihuahua dog breeders in Florida, good try.
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#96 Consumer Comment

I am not digging a hole for myself

AUTHOR: Donna - (U.S.A.)

The last time I even submitted a comment to this board was in back in August and that is the absolute truth. I was not the one who submitted that garbage as "Donna" just yesterday. Evidently Stephanie was up to her old tricks and I refuse to accept any responsibility for any of her actions, especially when I find out about them after the fact. The only one digging a hole for herself is her.

I bought the puppy from Robbie. She is a very well socialized dog with a very sweet disposition and so far, very healthy. Again, we are very thankful for that.

The only concerns we have about her is that we have no idea where Robbie got her from because we feel that he misrepresented that he, or someone in his family, were her breeders. If this is truly the case, then even he has absolutely no idea as to the type of care that went into breeding our dog. Because of this alleged misrepresentation, there is now the question of any possible genetic defects that we might be facing down the road. Robbie is not a vet and even though he may have certain talents as a pet nutritionist, if he didn't breed the dog, then he doesn't know about any of the care that went into breeding the dog and can't provide me with any guarantees about that.

Our puppy already has 2 very minor genetic defects which doesn't affect our love for her and that is 1. her head is way too small for the size of her body so she is very unique in how she looks and 2. she is the very first "barkless" chihuahua that we have ever owned. She can bark, because we have heard her. Even though our other 2 chi's are quite the barkers, she will be right there with them at a door when someone comes home or at one of our windows and they will be barking up a storm, yet she doesn't.

With all that said, I'm completely over it and have been completely over it since August.
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#97 Consumer Comment

I am not digging a hole for myself

AUTHOR: Donna - (U.S.A.)

The last time I even submitted a comment to this board was in back in August and that is the absolute truth. I was not the one who submitted that garbage as "Donna" just yesterday. Evidently Stephanie was up to her old tricks and I refuse to accept any responsibility for any of her actions, especially when I find out about them after the fact. The only one digging a hole for herself is her.

I bought the puppy from Robbie. She is a very well socialized dog with a very sweet disposition and so far, very healthy. Again, we are very thankful for that.

The only concerns we have about her is that we have no idea where Robbie got her from because we feel that he misrepresented that he, or someone in his family, were her breeders. If this is truly the case, then even he has absolutely no idea as to the type of care that went into breeding our dog. Because of this alleged misrepresentation, there is now the question of any possible genetic defects that we might be facing down the road. Robbie is not a vet and even though he may have certain talents as a pet nutritionist, if he didn't breed the dog, then he doesn't know about any of the care that went into breeding the dog and can't provide me with any guarantees about that.

Our puppy already has 2 very minor genetic defects which doesn't affect our love for her and that is 1. her head is way too small for the size of her body so she is very unique in how she looks and 2. she is the very first "barkless" chihuahua that we have ever owned. She can bark, because we have heard her. Even though our other 2 chi's are quite the barkers, she will be right there with them at a door when someone comes home or at one of our windows and they will be barking up a storm, yet she doesn't.

With all that said, I'm completely over it and have been completely over it since August.
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#98 Author of original report

I'm the one who bought the dog from Robbie . . .

AUTHOR: Donna - (U.S.A.)

. . . and I approve of these negative postings. Yes, we love our dog, however, we believe the man deceived us big time with regards to a lot of things. We don't believe he knows how to tell the truth and we definitely do not believe that he, or his family, were the actual breeders of our dog. On the contrary, we believe that he purchased our puppy from God knows where, and represented to us that his family were the actual breeders of our dog. In fact, shortly after these postings began, I saw that he changed the wording on his ads to state "I promote the sale and placement of the puppies of my customers" or something to that effect. Additionally, we also don't believe that she is pure chihuahua. There is nothing that anyone can say or do to change our minds. These are strictly my opinions and I have a right to my opinions.

In fact, case in point, with regards to his alleged inability to be truthful. My friend Stephanie caught him, and pointed it out to me, so I also witnessed for myself, him changing the birthdates of the puppies he listed for sale on puppyfind.com so that they remained at 8 or 9 weeks of age for weeks at a time. Just one of his many alleged misrepresentations. I have nothing more to say!
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#99 Author of original report

I'm the one who bought the dog from Robbie . . .

AUTHOR: Donna - (U.S.A.)

. . . and I approve of these negative postings. Yes, we love our dog, however, we believe the man deceived us big time with regards to a lot of things. We don't believe he knows how to tell the truth and we definitely do not believe that he, or his family, were the actual breeders of our dog. On the contrary, we believe that he purchased our puppy from God knows where, and represented to us that his family were the actual breeders of our dog. In fact, shortly after these postings began, I saw that he changed the wording on his ads to state "I promote the sale and placement of the puppies of my customers" or something to that effect. Additionally, we also don't believe that she is pure chihuahua. There is nothing that anyone can say or do to change our minds. These are strictly my opinions and I have a right to my opinions.

In fact, case in point, with regards to his alleged inability to be truthful. My friend Stephanie caught him, and pointed it out to me, so I also witnessed for myself, him changing the birthdates of the puppies he listed for sale on puppyfind.com so that they remained at 8 or 9 weeks of age for weeks at a time. Just one of his many alleged misrepresentations. I have nothing more to say!
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#100 Author of original report

I'm the one who bought the dog from Robbie . . .

AUTHOR: Donna - (U.S.A.)

. . . and I approve of these negative postings. Yes, we love our dog, however, we believe the man deceived us big time with regards to a lot of things. We don't believe he knows how to tell the truth and we definitely do not believe that he, or his family, were the actual breeders of our dog. On the contrary, we believe that he purchased our puppy from God knows where, and represented to us that his family were the actual breeders of our dog. In fact, shortly after these postings began, I saw that he changed the wording on his ads to state "I promote the sale and placement of the puppies of my customers" or something to that effect. Additionally, we also don't believe that she is pure chihuahua. There is nothing that anyone can say or do to change our minds. These are strictly my opinions and I have a right to my opinions.

In fact, case in point, with regards to his alleged inability to be truthful. My friend Stephanie caught him, and pointed it out to me, so I also witnessed for myself, him changing the birthdates of the puppies he listed for sale on puppyfind.com so that they remained at 8 or 9 weeks of age for weeks at a time. Just one of his many alleged misrepresentations. I have nothing more to say!
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#101 Author of original report

I'm the one who bought the dog from Robbie . . .

AUTHOR: Donna - (U.S.A.)

. . . and I approve of these negative postings. Yes, we love our dog, however, we believe the man deceived us big time with regards to a lot of things. We don't believe he knows how to tell the truth and we definitely do not believe that he, or his family, were the actual breeders of our dog. On the contrary, we believe that he purchased our puppy from God knows where, and represented to us that his family were the actual breeders of our dog. In fact, shortly after these postings began, I saw that he changed the wording on his ads to state "I promote the sale and placement of the puppies of my customers" or something to that effect. Additionally, we also don't believe that she is pure chihuahua. There is nothing that anyone can say or do to change our minds. These are strictly my opinions and I have a right to my opinions.

In fact, case in point, with regards to his alleged inability to be truthful. My friend Stephanie caught him, and pointed it out to me, so I also witnessed for myself, him changing the birthdates of the puppies he listed for sale on puppyfind.com so that they remained at 8 or 9 weeks of age for weeks at a time. Just one of his many alleged misrepresentations. I have nothing more to say!
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#102 Consumer Suggestion

Conclusion.

AUTHOR: Internet Attorney Steve - (U.S.A.)

After reading every word on this post I have come to a conclusion that the buyer Donna Skora really likes her dog and praises Robert for giving her A GOOD dog. I read every day about the terrible dog breeders out there selling sick, flea infested, diseased puppies. This puppy in question has been openly admitted as a healthy and very socialized puppy. I have never witnessed and observed a post like this one, this buyer has no legal or legitimate complaint, she should be greatful she didnt get a puppy from a bad dog breeder like we read about in the paper everyday. Count your blessings and be greatful for the good things and not the so not important things that really dont matter, as stated in this post. Ask yourself what do I look for in a new pet? The answer is clear.
P.S. I need to clear my typo I meant HOLE not WHOLE.
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#103 Consumer Suggestion

Donna is digging a whole for herself

AUTHOR: Internet Attorney Steve - (U.S.A.)

I agree with you Jillian.
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#104 Consumer Comment

things about Robert Gentil are not true

AUTHOR: Jillian - (U.S.A.)

Dear Editor,

This person writing these things about Robert Gentil are not true, you can see just by reading the posts. This persons friend Stephanie is her aka name. I dont feel it is fair to do this to a person that didnt rip her off. Please remove the post. thank you.
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#105 Consumer Comment

things about Robert Gentil are not true

AUTHOR: Jillian - (U.S.A.)

Dear Editor,

This person writing these things about Robert Gentil are not true, you can see just by reading the posts. This persons friend Stephanie is her aka name. I dont feel it is fair to do this to a person that didnt rip her off. Please remove the post. thank you.
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#106 Consumer Comment

things about Robert Gentil are not true

AUTHOR: Jillian - (U.S.A.)

Dear Editor,

This person writing these things about Robert Gentil are not true, you can see just by reading the posts. This persons friend Stephanie is her aka name. I dont feel it is fair to do this to a person that didnt rip her off. Please remove the post. thank you.
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#107 Consumer Comment

things about Robert Gentil are not true

AUTHOR: Jillian - (U.S.A.)

Dear Editor,

This person writing these things about Robert Gentil are not true, you can see just by reading the posts. This persons friend Stephanie is her aka name. I dont feel it is fair to do this to a person that didnt rip her off. Please remove the post. thank you.
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#108 Consumer Suggestion

Defamation-Libel-Slander

AUTHOR: Jillian - (U.S.A.)

You could be held legally responsible for damages to a member's reputation if a court were to find that the remarks constitute libel or defamation. Under federal law (the Communications Decency Act, this law does not protect the person who leaves the feedback from responsibility for it.
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#109 Consumer Comment

What a slimer!

AUTHOR: Stephanie - (U.S.A.)

He's keeping all of his puppies at no older than 9 weeks of age on NextDayDogs.com.

(( link removed by ROR))

According to that listing, that puppy is only 9 weeks old. He's had that very same puppy for sale for many many many weeks, at least a month or so, and it was 8 or 9 weeks old back when he first listed it.

Scam away, Mr. Gentil, scam away.
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#110 Consumer Comment

Thank you so much

AUTHOR: Winny - (U.S.A.)

I am in the market for a Chihuahua and found several Internet. I found this guy on Next Day Dogs and became intrigued. I went to his website and found a puppy that I was interested in. I checked out his puppies and their owners, read his guestbook and even almost signed it cause I began thinking that he might just be the breeder that I wanted to do business with.

A little voice in my head reminded me about ripoffreport so I did a search with just some of the keywords from his advertisement. I found this entry first and then searched for more about him in ripoff and read all the other complaints.

After all that I have learned about him I now know that he isn't the breeder or shall I say puppy reseller that I would ever care to do business with. Thank you Stephanie and all the others who had the presence of mind to expose this jerk! You have saved me from making a big mistake. I think I'll just stick to legitimate breeders closer to home where I have a better chance of seeing the puppies and the parents. Who in their right mind would even consider buying a puppy and shipping it all the way across the US? What was I even thinking?

To all the people who work on and run this website, thank you so much for putting together such a useful tool for consumers.
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#111 Consumer Comment

POOF! HE'S BEEN BANNED ONCE AGAIN . . .

AUTHOR: Stephanie - (U.S.A.)

. . .from puppyfind I'm very happy to see that the puppyfind site pays close attention to complaints about scam artists. It didn't even help him to upgrade his listings wherein the only way people could find out more about him as a seller would be to pay and upgrade their membership.
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#112 Consumer Comment

And his new business name on puppyfind is . . .

AUTHOR: Stephanie - (U.S.A.)

Executive Chihuahuas and indicates that he is located in St. Augustine. Still has a Volusia County/Daytona Beach telephone number.

His ad on Nextdaydogs.com, now indicates: "I promote and help place Chihuahua puppies from my clients and other known breeders when they have litters."

So at least he now admits to being a puppy reseller, whereas before, he was stating that he breeds these dogs. Unfortunately, once a scam artist, always a scam artist.

And again, poof, soon he won't be on puppyfind.
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#113 Author of original report

He's back selling puppies on puppyfind.com again

AUTHOR: Stephanie - (U.S.A.)

Poof! Soon you won't be.
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#114 Consumer Comment

Thanks for pointing this out PRK

AUTHOR: Stephanie - (U.S.A.)

I found it and printed it out. You are absolutely right it is something that makes me go hmmmmmm.

Believe it or not this guy actually told my friend that Paris Hilton contacted him because she wanted to buy one of his puppies but that he turned her down. At the time she believed him but not anymore. She said that after he told her this she read an entry on his guestbook in his website by someone named Nicki who mentioned about her chihuahua being famous and that it was in the tabloids but the entry was removed at some point afterwards so I never got to see it.

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#115 Consumer Comment

Something That Might Interest You

AUTHOR: PRK - (U.S.A.)

I was checking out this breeder's website and found something that may make you go hmmmmmmm. While checkiing out the pictures of his previous litters with their new owners and reading all the notes and e-mails he received I found something that could prove he is a puppy reseller.

I found a letter from someone named Tammy M which says in the second paragraph "We wanted to let you know that we love the puppy we purchased from you back in November. We bought the min pin that was pictured next to the coke can. You called him (something) l'il ol' boy. I think."

This letter was uploaded to his website on February 16, 2006.

I thought this guy only bred and and sold chihuahuas. He charged sales tax so I believe he used a resale tax certificate and resold Stephanie's freind a puppy that he bought from another breeder.

He's not very detail minded when putting such a clear admission of reselling a puppy to someone on his website esepecially if he says his family has been breeding only chihuahuas for the last 15 years.

Also Kendel or Robert please lead me to the part on that website where it says he offers ckc stud service. I can't find it anywhere.
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#116 Author of original report

The Absolute Truth - the only person responsible for making him look bad is Mr. Gentil himself. He's the one who was caught changing the birthdates of his puppies

AUTHOR: Stephanie - (U.S.A.)

Hey Jillian, the only person responsible for making him look bad is Mr. Gentil himself. He's the one who was caught changing the birthdates of his puppies so they would remain at 8 weeks of age and he is the one who has been caught in all of his lies and misrepresentations.

If he's so d**n adamant about not supporting the AKC, then all I'm saying is that he shouldn't even have that registry listed in his ads on puppyfind or wherever else he advertises his puppies.

This isn't the first complaint agsinst him on this board as well as others on the Internet, and it certainly won't be the last as long as he conducts his puppy selling business the way he has continued to do so.

He's not the victim like he says he is, on the contrary, the victims are really the people that he sells puppies to, based on the way he misrepresents himself and his puppies the way that he does.
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#117 Consumer Suggestion

The truth!

AUTHOR: Jillian - (U.S.A.)

Ok, here is what is on puppyfind that the buyer see's. there is a box to check if the puppy comes with that item. Robby does not state that his are AKC. Everyone here, go to puppyfind and look for yourself. Trying to make someone look bad is not the right thing to do.

Included items:

Registered/Registerable (AKC, NKC, etc.)
Current vaccinations
Veterinarian examination
Health certificate
Health guarantee
Pedigree
Travel crate
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#118 Author of original report

Some interesting tidbits

AUTHOR: Stephanie - (U.S.A.)

Mr. Gentil seems to be quite adamant about the fact that he refuses to use AKC because of their support of puppy mills and he is against this. (If this is really the case Mr. Gentil, why do your puppy ads still reflect AKC in the registry area?)

Very admirable of Mr. Gentil, if indeed that was true, however, I wanted to share some information. For those of you who might be curious, this is a quote from the following website: http://members.tripod.com/~Moosewood/registries.html:

"A breeder whose puppies are registered with any of the following "alternative" registries is not a breeder you want to deal with. Most of these registries were begun in response to the AKC's Frequently Used Sires Requirement and inspections of large kennels producing more than 7 litters in a year for AKC and 10 litters for UKC. This requirement has resulted in the litters of many puppy mills and backyard breeders being turned down by AKC because the breeders refused to positively identify the father of the litter through a DNA test. Many others are boycotting AKC because complying with this requirement costs money. A responsible breeder with a male who is used often enough to fall under this requirement, will not object to having their dog DNA certified and paying the fee." Of all the "Do Not Use" Registries that are listed in that website, the following is what they say about the APR: "APR - American Purebred Registry Will register unknown pedigree dogs/cats, does not sponsor any shows, no proof of purebred required."

I fail to understand why Mr. Gentil refuses to support the AKC because of what he says is their financial support of puppy mills when this article states just the opposite of what the AKC is about. What say you now Mr. Gentil?

On an additional note, I started observing the puppies he was selling on Puppyfind.com and quickly realized the following. On July 29, he had a total of 5 puppies listed (plus 2 blanket ads for teacup girls and teacups boys, wasn't interested in those). I was only interested in observing the single puppies advertised. I noted that they all had birthdates of 5/29/06 and all were 8 weeks old. On 8/3/06, there were 3 of the 5 puppies still available, yep, the very same ones, very same markings, everything the same except their birthdates were changed to 6/5/06 and they were still 8 weeks old. I notified Puppyfind of my observations this past Friday. When I checked out which puppies Mr. Gentil still had available today, the same 3 were once again for sale, however, their birthdates remained at 6/5/06 and their ages were changed to 9 weeks old. Was this tactic just another one of Mr. Gentil's dishonest business ways? I guess we'll never really know for sure, but you be the judge.

And yes, I have been promised that the pictures will be posted someday, but that it just takes time and we all need to be patient. Hey, I'm retired, I have all the time in the world!
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#119 Consumer Comment

While we're waiting for the pictures to be added

AUTHOR: Donna - (U.S.A.)

I have a response to something that Robby said in his rebuttal of 7/27/06 regarding the sales tax issue. He said "Breeders that don't charge sales tax are in violation of Florida law 4.1."

Of the 20 or so co-workers that Robby met when he brought the puppy to my place of employment, 2 of them were attorneys that I personally assist, and 1 of them is a tax attorney. I asked him about this sales tax issue and he told me that there is nothing in writing in Florida law that states a breeder has to charge sales tax. I further investigated this fact and I would like to clarify Florida law for him so that he might finally understand why I questioned it, and it wasn't done sarcastically. It was a genuine question, because of all the breeders I have dealt with over the years, not one of them ever charged sales tax.

According to the Florida Administrative Code, Section 12A-1.039, there was a subparagraph 7(a) which read "the sale of pets such as dogs, cats, parakeets, canaries, monkeys, etc. is taxable". However, that law was amended/removed on March 1, 2000, so no law as far as breeders having to charge sales tax to the purchasers of their puppies, etc., exists.

Of course, there are sales tax laws that apply to anyone reselling puppies, etc., like from a pet store, and appropriate sales tax laws would then apply to the reseller.

I'm not accusing Robby of reselling puppies, I'm just trying clarify Florida law with regards to this issue.

I will have more to say after the pictures are posted here.
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#120 Consumer Comment

I followed up on the pictures

AUTHOR: Stephanie - (U.S.A.)

The folks on this wonderful website responded to my e-mailed and asked me to send the pictures again so they could look into it. I did that this morning and am waiting for either a response from them or the pictures to be implemented into this.
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#121 Consumer Comment

The folks running this board . . .

AUTHOR: Stephanie - (U.S.A.)

have promised that they'll be posted as soon as possible. They were e-mailed to the right area and I received confirmation that they have been received. I'll follow up with them again soon.
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#122 Consumer Comment

I'm also waiting....

AUTHOR: Kendel - (U.S.A.)

....to see the promised photo's. Where are they?
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#123 Consumer Comment

Where are the pictures?

AUTHOR: Janine - (U.S.A.)

I wanna see them :-(
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#124 Consumer Comment

the pictures are coming

AUTHOR: Donna - (U.S.A.)

We've been promised by the people who run this board that they'll get the pictures up on this report as soon as they are able. That's all the proof that will be necessary as to who is lying and who is not.
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#125 Consumer Comment

That's a great idea

AUTHOR: Tony - (U.S.A.)

put the pictures of the advertised dog and Donna's puppy on here and let everyone judge for themselves.

Much better than listening to he said and she said because the truth gets lost in all the accusations.

I look forward to seeing the pictures and will keep on checking for myself.
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#126 Author of original report

If a picture is worth 1000 words

AUTHOR: Stephanie - (U.S.A.)

Then please look at the two pictures submitted and come to your own conclusions.

Donna asked me, and gave me permission, to submit these two pictures on her behalf. Check out both photographs and see for yourself that the picture of Robby's advertised dog that led her to Robby, is clearly not the puppy that Donna saw in person, fell in love with and bought from him. He has insisted all throughout that it is and has labeled us liars.

As has been stated, the advertised dog and Donna's dog have strikingly similar markings. However, Donna's puppy's head is not as round, but more on the narrow side. The eyes are closer together and her dog has a very large brindle colored patch on it's right side. The advertised dog has no markings on its right side of its body at all. Donna's puppy is absolutely adorable, so a question that her and I would both like answered is why Robby never posted an actual picture of the dog she bought? He first posted the advertised puppy as a white and brindle puppy when Donna saw it so why did he post that same advertised puppy picture again after the fact as a white and tan puppy?

I submit these pictures in order to confirm the credibility issues of certain people who have responded to this board.

Donna believes that once she catches someone she did business with in even one lie, then their credibility is completely gone and there is nothing that they can say or do that will ever gain her trust with them again. She has no need, or want, to go back to that person on a one-to-one basis in order to resolve something that couldn't be resolved, because she lost all faith and trust in that person. She has given me permission to post this on her behalf and I am happy to do so. I completely agree with her thoughts on this.

This board is meant solely for rip-off reports against bad business people in order to make the public aware of bad business practices. If there is any chance for resolution with anyone in business, Donna will be the first to contact that person or business directly and try resolve things with them personally.

The one saving grace out of this whole mess is the fact that she did receive, and has fallen in love with a very very healthy puppy. That is the only thing she appreciates about doing business with Robby.
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#127 Consumer Comment

Very wise words P, thanx you.

AUTHOR: Donna - (U.S.A.)

I completely agree with everything you said. I don't believe, and the key word is believe, that Robby covers or offers any of the points you talk about. There was no limited registration clause in any contract because there was no contract. When I purchased one of our other little chihuahuas from a breeder last year, there was a limited registration contract with him. I thought I had done my homework, but I clearly see that I didn't when buying my puppy from Robby.

I did have a good giggle at Kendal's response to you when she said -- ""P", if you look at Mr. Gentil's website, you'll find he does in fact screen his potential buyers. Lots of questions are asked to learn about the person who is inquiring about a new puppy" -- when you actually said "A reputable/responsible breeder screens their breeding stock". Your whole post offered great advice on what to look for in a reputable/responsible breeder and that's it. There was nothing about what a breeder should do when it comes to selling a puppy to, and screening a potential buyer.

Him and I only discussed his opinions about the AKC and his feelings about that kennel club. He never talked about the APR, and had he mentioned it, I would have looked into that registry that very same day. After finding out what I now know about it, the deal would have definitely been off. But of course, one of my own personal rules that I broke was not ask him what registry he uses if he doesn't use the AKC. That was my fault and I accept full responsibility.

Now being aware of the fact that the APR, as well as the APRI, WWKC, WKC, and ACA cater to large scale breeders, I'll know even better next time.

On an added note, I do still have the picture of the advertised puppy that led me to Robby as well as a great picture of my puppy, which is the one I fell in love with and bought from him. We hope to be able to show them to everyone who sees this so they can compare one to another and form their own opinions. We're in the process of trying to get them posted to this report so that physical evidence will finally prove just who has been credible here and who has not. Just waiting for the good people who run this board to do their thing with the e-mail and attached pictures that they received last night.

One other thing, I never gloated that I extorted money out of that breeder, and that accusation does constitute slander! Besides getting her booted out of the Universal Kennel Club because of physical evidence I sent to them, I also filed a small claim lawsuit against her for $350 and I accepted her out of court settlement for $100. End of story!

Thank you again P for your excellent input. I will definitely remember all of your great advice the next time I decide to contact a breeder.
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#128 Consumer Comment

Consumer Support....

AUTHOR: Kendel - (U.S.A.)

Mr. Gentil it sounds like you have some strong customer support in Jillian and other's like her. They will be your best assest in working beyond the statements here.

Jillian, there are many companies out there who are in need of looking into and reform. It's not so often consumers show support and share their positive experiences and outcomes. All too often we get caught up in he said, she said and the drama that accompanies it. We forget to thank people who do a good job, provide an excellent service, care about their customers. It's a wonderful thing you are doing supporting a company who provided a healthy, loving puppy for your adoption consideration.

"P", if you look at Mr. Gentil's website, you'll find he does in fact screen his potential buyers. Lots of questions are asked to learn about the person who is inquiring about a new puppy. Again, any business owner could probably do a better job of better defining his advertising. I would not be surprised if Mr. Gentil has learned something valuable from this experience to better protect himself, therefore his consumers, in the future. Not that anything was misleading to begin with. Just better described to prevent confusion in future transactions.

Mr. Gentil, this too will pass. I think both Donna and Stephanie have done a find job, even in type-written responses, providing those who read this thread a clear picture of who they are as people and how they handle dispute resolution. One can only hope they both see this was not the way to gain understanding and bring closure to a frustration.

Jillian, you too hang in there. How wonderful you have been blessed with loving pets to enhance your life. Your adament support clearly show's your appreciation to the family who assisted you in finding your little family members. You obviously understand; report those businesses in need of reform and strongly support those who have done a good job for you. Whether Donna was negatively affected, wronged, what-have-you, your opposing view provided the much needed "other side".

Good luck to all!
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#129 Consumer Comment

To avoid this type of problem...

AUTHOR: P - (U.S.A.)

the best solution would be to do your homework before you purchase a dog over the internet, out of a newspaper, etc.

A reputable/responsible breeder screens their breeding stock for genetic disorders that are seen in their breed - a vet check is simply not enough to guarantee that a puppy is genetically healthy.

A reputable/responsible breeder uses an easily recognized and reputable registry such as the American Kennel Club or Canadian Kennel Club or the regionally recognized club of their country. Be wary of the designation of CKC since in the US, this is most likely the Continental Kennel Club, one of several registries that cater to large scale breeders. APR, APRI, WWKC, WKC, ACA also cater to large scale breeders.

A reputable/responsible breeder usually offers a guarantee that covers known genetic defects in their breed and has a guarantee period that covers at least 2 years (2 years is the minimum age that skeletal genetic disorders can be permanently screened for).

A reputable/responsible breeder will sell pet quality puppies on a limited registration and have a spay/neuter clause in the contract - not to "protect their lines" or "prevent competition" but to insure that genetic/structural/personality flaws are not passed on to new generations of dogs.

If you are searching for a particular breed of dog, the best place to start is that breeds club website or if they do not have one, the AKC or CKC websites.
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#130 Consumer Comment

You're absolutely right

AUTHOR: Donna - (U.S.A.)

You're absolutely right Robby

God knows the absolute truth and I'm very very comfortable with that!

I will once again reiterate about how wonderful the dog is. You did a beautiful job of selling me a beautiful healthy well socialized puppy and for that I thank you from the very depths of my heart. For this I thank you and commend you.

Discredit me all you wish, there is no need for me to defend myself. That's all I have to say, and I do wish you the best.
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#131 Consumer Comment

You're absolutely right

AUTHOR: Donna - (U.S.A.)

You're absolutely right Robby

God knows the absolute truth and I'm very very comfortable with that!

I will once again reiterate about how wonderful the dog is. You did a beautiful job of selling me a beautiful healthy well socialized puppy and for that I thank you from the very depths of my heart. For this I thank you and commend you.

Discredit me all you wish, there is no need for me to defend myself. That's all I have to say, and I do wish you the best.
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#132 Consumer Comment

It's just a shame!

AUTHOR: Kendel - (U.S.A.)

I cannot imagine how anyone else reading these threads could not side with the seller, Mr. Gentil, in this matter.

Donna, you may be on the receiving end of some unfair nastiness because Stephanie is your friend speaking on your behalf.

Again, this seems like a sincere misunderstanding. Justification for actions, statements, what ever might be the case, is not the most promising way to bring closure. It's clear this is too far gone on the part of the seller. I cannot help but feel empathy for Mr. Gentil. His ad's and actions prove him not to be the con-artist he's been accused of.

Perhaps retraction of some of the statements, acknowledgement of some of the good things this buyer has done for you and others, and maybe even one more apology without justification would begin to mend the bridge. Beyond that Mr. Gentil, perhaps the next best solution is for us to allow this thread to slide down the page with no further follow up. It does not change the search engine threads, but it might be better than keeping it on the first page of Rip-off Report.

With respect to all, I have to support the seller here. I think he got a bit of a bum-rap that has horribly negative affects on his ability to do business when this matter could have, should have been easily resolved.

As a friendly reminder, this web-site was built and made available to all to address companies and business owner's who avoided resolution, problem solving and fair business practice. I am most confident those who read these threads from top to bottom will find Mr. Gentil has not operated this way. It's just a sad thing to see someone's name and reputation damaged over a simple issue that the common, reasonable consumer would have addressed directly with the seller and allowed for the opportunity to work towards closure. It just did not happen here, and worse yet, happened in such an unfair way.

Imagine yourself being the receiving end of these posts never knowing someone was upset!!!??? How would you feel about it? It's something everyone should try to put themselves in the position of and consider their own reactions to such a situation.
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#133 Consumer Suggestion

I own 3 of Robert's puppies

AUTHOR: Jillian - (U.S.A.)

I presently have 3 of Robert's Chihuahua's and I love them! Donna you contradict yourself many times in your statements. I have emailed Robert to personally call every happy puppy owner to come here and let the world know that this is *&*&* *&*&*.

If he was a fraud artist than he would just sling his puppies to whoever has cash and so on. But he doesnt. I suggested to him to make you liable for your comments on here that hurt his rep. I know I would be a witness and show up with a handful of others that bought puppies from him. We would all support him fully! He has always been there for all of us, helps us etc.

Your a bad egg Donna, I support young leadership and business, you trying to hurt a persons reputation through lies is uncalled for and I personally will not tolerate it. I live in Orlando near Winter Springs, were almost neighbors. Robert has introduced me to other nice people in the Orlando area that he sold Chihuahuas to and we are all friends to this current day. I told a girlfriend of mine that works for a prominate attorney in Orlando to help Robert with this and to put a stop to it.

Donna the can of worms is cracked opened, I suggest to you that you retreat your bashings before they become a legal matter. Love your puppy and get a life and leave good people alone.

Kendel I saw the suggestion that you told Robert to get his previous customers to support him, we are on the way and stand by him to the fulliest. Theres people out there that deserve this, but not Robert! Shame on all of you!!!
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#134 Consumer Suggestion

I own 3 of Robert's puppies

AUTHOR: Jillian - (U.S.A.)

I presently have 3 of Robert's Chihuahua's and I love them! Donna you contradict yourself many times in your statements. I have emailed Robert to personally call every happy puppy owner to come here and let the world know that this is *&*&* *&*&*.

If he was a fraud artist than he would just sling his puppies to whoever has cash and so on. But he doesnt. I suggested to him to make you liable for your comments on here that hurt his rep. I know I would be a witness and show up with a handful of others that bought puppies from him. We would all support him fully! He has always been there for all of us, helps us etc.

Your a bad egg Donna, I support young leadership and business, you trying to hurt a persons reputation through lies is uncalled for and I personally will not tolerate it. I live in Orlando near Winter Springs, were almost neighbors. Robert has introduced me to other nice people in the Orlando area that he sold Chihuahuas to and we are all friends to this current day. I told a girlfriend of mine that works for a prominate attorney in Orlando to help Robert with this and to put a stop to it.

Donna the can of worms is cracked opened, I suggest to you that you retreat your bashings before they become a legal matter. Love your puppy and get a life and leave good people alone.

Kendel I saw the suggestion that you told Robert to get his previous customers to support him, we are on the way and stand by him to the fulliest. Theres people out there that deserve this, but not Robert! Shame on all of you!!!
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#135 Consumer Suggestion

I own 3 of Robert's puppies

AUTHOR: Jillian - (U.S.A.)

I presently have 3 of Robert's Chihuahua's and I love them! Donna you contradict yourself many times in your statements. I have emailed Robert to personally call every happy puppy owner to come here and let the world know that this is *&*&* *&*&*.

If he was a fraud artist than he would just sling his puppies to whoever has cash and so on. But he doesnt. I suggested to him to make you liable for your comments on here that hurt his rep. I know I would be a witness and show up with a handful of others that bought puppies from him. We would all support him fully! He has always been there for all of us, helps us etc.

Your a bad egg Donna, I support young leadership and business, you trying to hurt a persons reputation through lies is uncalled for and I personally will not tolerate it. I live in Orlando near Winter Springs, were almost neighbors. Robert has introduced me to other nice people in the Orlando area that he sold Chihuahuas to and we are all friends to this current day. I told a girlfriend of mine that works for a prominate attorney in Orlando to help Robert with this and to put a stop to it.

Donna the can of worms is cracked opened, I suggest to you that you retreat your bashings before they become a legal matter. Love your puppy and get a life and leave good people alone.

Kendel I saw the suggestion that you told Robert to get his previous customers to support him, we are on the way and stand by him to the fulliest. Theres people out there that deserve this, but not Robert! Shame on all of you!!!
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#136 Consumer Suggestion

I own 3 of Robert's puppies

AUTHOR: Jillian - (U.S.A.)

I presently have 3 of Robert's Chihuahua's and I love them! Donna you contradict yourself many times in your statements. I have emailed Robert to personally call every happy puppy owner to come here and let the world know that this is *&*&* *&*&*.

If he was a fraud artist than he would just sling his puppies to whoever has cash and so on. But he doesnt. I suggested to him to make you liable for your comments on here that hurt his rep. I know I would be a witness and show up with a handful of others that bought puppies from him. We would all support him fully! He has always been there for all of us, helps us etc.

Your a bad egg Donna, I support young leadership and business, you trying to hurt a persons reputation through lies is uncalled for and I personally will not tolerate it. I live in Orlando near Winter Springs, were almost neighbors. Robert has introduced me to other nice people in the Orlando area that he sold Chihuahuas to and we are all friends to this current day. I told a girlfriend of mine that works for a prominate attorney in Orlando to help Robert with this and to put a stop to it.

Donna the can of worms is cracked opened, I suggest to you that you retreat your bashings before they become a legal matter. Love your puppy and get a life and leave good people alone.

Kendel I saw the suggestion that you told Robert to get his previous customers to support him, we are on the way and stand by him to the fulliest. Theres people out there that deserve this, but not Robert! Shame on all of you!!!
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#137 REBUTTAL Owner of company

And...

AUTHOR: Robert - (U.S.A.)

As per our original conversation about registries:

You were told that I used APR that is why you asked about AKC, and I informed you as you stated in many comments on ripoff.com. I told you to do a google search: puppymill AKC

You said you did, AKC signed over 1 million puppy mill puppys last year and will not stop. I cannot stand this and will not support an organization that makes money on the welfare of a poor innocent puppies. You complained alot on here that just does not make any sense. You were told in the first day the puppy wasnt AKC, and that I used APR. As I told you the first day, dont buy a puppy from me if all your concerned about is registration, go elsewhere. Theres plenty of nasty dog breeders in your area that have AKC puppies and there on the news all the time, Im a pet advocate and can prove it, Im an actual witness in a trial coming up prosecuting a puppy mill breeder, wanna come Donna, your welcome to. It will be held in Polk county. Lets have lunch and discuss your issues. I would love that. But as you wouldnt even talk to me on the phone concerns me to what your really up to, dont get yourself in trouble, seriously speaking.
Im here and always will be available if you ever need me Donna, you hung on me, not the other way around. like Kendel said good people face up and work things out, but also like she said, theres nothing to work out.
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#138 REBUTTAL Owner of company

Unbelievable.

AUTHOR: Robert - (U.S.A.)

Donna,

I am just floored over your response about me, I stated everything in the beginning:

1. APR registration.
2. About how I do not support the AKC.
3. Sales tax, breeders are suppose to by law collect 6.5 % sales tax if the transaction is involved in florida, your reply to me in the meeting room of your employment was exactly: "I know your legit if you charge sales tax". Was that suppose to be a sarcastic comment that I didnt catch on to? I comply with all laws. Breeders that dont charge sales tax are in Violation of Florida law.
4.I never gave you a fake picture, that is total B.S. and you know it!!! I have the original picture of her, do you? would you like to set up a meeting at your employment and go over the pictures and markings of your puppy? I will be there in less than one hour if you choose to do so. To add, I brought you my puppy in person, this puppy was never purchased sight unseen.

You boasted to me how you suckered your last breeder to give you back a $100.00 so you wouldnt make trouble for her, thats extortion. When I did not you to have her after our first meet after driveing home with my mother, that is why I called you and said I can send back your check, you are a terrible person for saying these things on here about me. I wish to god I go with my gut feeling next time I feel that a buyer is trying to make trouble, yes Donna I look for that, who in the hell wants to deal with this?

I love my puppy and I feel like I sold out to the devil. You want your money back, take it! I dont want my puppy living with a person like you. I never advertise my puppies as AKC and you know it!!! I dont support them as you acknowledged above, I support the sales of a healthy loving pet, I dont want my puppies being breeders, I want them to be loved and to go to a family that loves her and doesnt try to hurt people in the process.

I have been in the line of pets since I was 12 years old, I did pet retail for years and got awarded for my contributions and good work, but I stopped because I got sick and tired of people like you coming in my store and making me a victim like now. I am very careful to who I place my puppies with, I want them to go to a go home, after years of people stealing pets abusing pets I got sick and tired of it. I stopped my retail to stop bad people from buying pets and that is the only reason! I should have not trusted the 1 hour phone call with you and the bogus email you sent me, I should have denied you the puppy as my heart told me to do that day I met you. I know who I am, and its not what was posted, Im not a thief or someone that misrepresents. Remember one thing Donna God knows the truth.

When someone brings you a puppy personally to you and you accept dont come on ripoff.com to cry about it, you did this to hurt me and that was your only intentions. My mother is just disgusted with this whole thing, remember her Donna she was with me every single time. A person out to hurt doesnt come here and state comments, Im not running, Im not hiding, your little puppy is loving because we are loving, your puppy is healthy because we love her. You are a 2 faced person and I hope you change one day, hurting us is not the answer and never will be.

Kendel, I am just sick to my stomach. Thank you for taking the time to see what exactly took place. I sell my puppies as pets, not something there not. Florida state law requires Vets to indicate on the Health certificate on the true breed of the puppy being seen. The puppy seen was proven to be 100% Chihuahua and signed by a STATE CERTIFIED VETERNARIAN. If the puppy was a mix the Vet would have wrote it on the document, Registration companies NEVER see the puppy, Vets do and it is there job to not mislead a consumer written on our STATUED 828.29 I have the document if anyone would like a copy of Donna's health certification and authenticity by the Vet and signed by the Vet. Bad people breed bad people, if these were good people than a simple conversation of concern would have been done. and it wasnt.

I remain,

Robert
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#139 Consumer Comment

Here's another two cents worth

AUTHOR: Donna - (U.S.A.)

I completely agree that the buyer should accept their share of the responsibility and we have. I was never unhappy with the transaction, nor did I ever feel uncomfortable with it while purchasing the puppy from Robby. And believe it or not, even after hearing about his feelings regarding the AKC and why he never deals with them because he doesn't agree with their policies concerning leaving it up to the discretion of the breeders when it comes to the inner-breeding of dogs, I never ever expected to receive AKC papers on the dog. The registration of the dog never became an issue while I was dealing with a man I thought I could trust. Although, I am amazed that he feels that way about the AKC yet thinks its okay to register puppies with the American Purebred Registry. That I don't understand and probably never will. Of course, if there are no other registries available for his puppies, then this is probably the only route he can take.

It was only after receiving the paper from the American Purebred Registry that we began having issues with him. This document was the key, so to speak, that shed light on an aspect of Robby's past that we knew nothing about prior to, and even throughout the 45 days after receiving our puppy. It's at this point that we began to take great issue with what we believe were his alleged misrepresentations.

Was I also supposed to ask him if he ever owned a pet store and did he ever sell puppies from it after he had us believing that his family was breeding Chihuahuas for the last 15 years? Us finding out this fact is where we feel he misrepresented himself. These are the issues we have with him.

After finding this out, there was nothing ever to resolve with him because there was never any resolution possible. We weren't going to give the dog back and we weren't going to try to get a refund. Bottom line is, we now have a new dog that we absolutely love, but we are completely stumped as to what her true genetic structure is. Robby doesn't need to try to provide any of that to us, because we won't believe anything he tells us. It is because of this fact that we lost all faith and trust in him. We no longer believe him about where his puppies come from and the American Purebred Registry document only further confirms our feelings.

It was absolutely wrong for Stephanie to do what she did and I'm still pretty pissed at her about it. I'm still dealing with her the best way I can because of what she did behind my back over a situation that she had nothing to do with, but that's my problem. However, I can't, and I won't, ever apologize to anyone for something that someone else has done.

If Robby is unhappy with the way things turned out between him and us, so be it. We're not real happy with him either, and that is our problem.

I can't help it if because of this situation, he has a problem explaining himself to his customers and I won't apologize for that one either.
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#140 Consumer Comment

If you're not getting answers.....

AUTHOR: Kendel - (U.S.A.)

.....don't complete the transaction. If the the puppie's registration is so very important and the seller is vague with answers to questions, then stop the transaction.

If you actually read the sellers advertisements, he does advertise he sells animals with various registrations. As stud service he offers does specifically state the stud is CKC registered. It does not state AKC. Other's have no registry listed at all. If a certain type of registry is part of the criteria in the puppy purchased ASK THE QUESTION.

If you read all my posts, you'd find I encouraged resolution to the issue of concern. (This actually started under the category, "Animal Abusers".) Finding resolution does require communication. The intial complaint had to do with a misunderstanding over the airport the animal was to be flown too costing the complainant additional funds. My thought was discuss this calmly with the seller, suspecting he would work with the buyer. I further suggested searching memory banks for Sire or Dam names provided by the seller to search AKC, CKC and other's for history on the animal. Registry websites are very easy to search and navigate. This post uncovered one of those being most vocal about her complaint had nothing to do with the transaction. Meanwhile, her friend who did purchase the animal really had no issue with the seller.

What should have happened was Stephanie never contributed to the hate post when she had no part of the purchase. Meanwhile, the buyer, if she had a problem, should have contacted the seller directly to work towards resolution. If the seller made no attempt to work with the buyer, the complaint may have more validity. In fact, quite the opposite. When the seller was made aware there was a problem, he immediately contacted the buyer to determine the complaint direct from the horses mouth. I'm sure you will agree, a devious con-man does not seek out his victim asking what the problem was!

Perhaps the seller could be more clear, but there is some responsibility on the buyers part. If you have certain expectations, make sure the animal, item, merchandise, whatever it is, meets those expectations. Don't assume then get angry and drag a reputation through the mud. I'm a consumer. I don't pretend the seller is always right and does not use advertising techniques to grab our attention and reel us in. But this is common knowledge and the reason the buyer should ask the questions about things that are important to us in our purchase. Make sure there is a comfort level and meets all of your purchasing needs. If they don't, move on to the next seller. If the seller misrepresents their goods purposely or by mistake, allow them the opportunity to fix the issue. If there is no effort or fair resolution, then one has a valid complaint. That is not the history of events, as they have been presented here, in this case.

I hope this further explains my position and the reason for frustration. This website was meant to assist in gaining resolution, not bash people for the sake of doing so.
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#141 Consumer Comment

I beg to differ with you Kendal

AUTHOR: Tony - (U.S.A.)

You said, "interpretation, misunderstanding, lack of communication....does not make an individual a fraud or liar." Maybe it doesn't. But it sounds to me like Robby doesn't volunteer enough information about his puppy business which I think of as unethical. He misrepresented many things about himself to Donna.

There was some sort of talk about the AKC between Robby and Donna. If he was so worried about her problem with that UKC dog and had a phone conversation about it after they met, why didn't he volunteer to her that her puppy was registered with the American Purebred Registry and ask her if she had a problem with it? His ads are worded so most folks would assume his puppies are AKC, NKC or etc meaning any of the other recognized kennel clubs. If Robby also advertised the puppy as having champion bloodlines and being champion sired don't you think that would mislead some even more into thinking their dog would be registered with one of the ones listed or the other recognized kennel clubs?

The registry he uses says, "The American Purebred Registry was created years ago to help overcome problems with lost registration papers whatever the reason." I read that this Registry starts a pedigree file with the information the owner sends them and they don't have access to information from other kennel clubs, societies, registries or agencies. It sounds to me like this is one of those lesser quality registries that are sometimes referred to as paper mills for puppy mills.

After buying a puppy from him and getting the APR registration and then finding out he sold puppies from a pet store not long ago when he told me that his family has been breeding chihuahuas for the last umpteen years I would have some serious problems with him too.

I can't agree with how you see him because he impresses me as highly unethical and not at all trustworthy.
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#142 Consumer Comment

That's easy for you to say....

AUTHOR: Kendel - (U.S.A.)

Donna,

Although there are several things in your e-mail that rub the wrong way, two things particularly shine through....

First, for you to respond whoever Stephanie is does not matter. It most certainly does. This women had no business speaking on the behalf of you or anyone else unless she was a part of the transaction. If you were on the receiving end of such unwarranted hate posts, you too would inquire.

Secondly, it's convenient for you to say something along the lines of "lets all move on with our lives". Your name and business practices are not those now in question.

What's most maddening is you, your friends, representatives, mouth-pieces, what have you, have already created a situation this man now has to explain to his customers WHEN THERE WAS NOTHING TO EXPLAIN IN THE FIRST PLACE! Read the ad's closer, Angela, Stephanie, and friends. Your interpretation, misunderstanding, lack of communication....does not make an individual a fraud or liar.

Mr. Gentil, I looked at many, many of your ads, past and present. I also reviewed your website. A helpful suggestion would be to find past, happy customers who you can refer to potential customers by e-mail or safe contact avenue on your website. I noticed your many photos and letters of families you have placed new puppies with. It seems you have created some long relationships with many of your customers. I'm sure they would be more than happy to assist you in speaking with future customers when needed should these hateful posts come up.

As I said before, there are some people who deserve reports against them, this man did not!
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#143 Consumer Comment

This matter will finally be settled only after I . . .

AUTHOR: Donna - (U.S.A.)

clarify some things. Geez, I had no intentions of ever confronting Robby with my concerns because the fact stands that we have a very healthy dog with a great personality. In spite of recent revelations Stephanie brought to my attention, we never had any intention of filing a complaint against him, nor were we going to return the dog for a refund. The dog has become an important part of the family and is fitting in very well.

I only found out about what Stephanie posted here almost a week after she did it. I read it quickly and became very perturbed about it because she posted it without my knowledge with her own anger and her own words, without ever consulting me. I had no control over what she wrote, so I want to state right here and now that I do not agree with everything she said. The issues she had that I referred to were her angry issues over my own personal situation. Nobody has to fight my battles for me.

Yes, Robby did call me about this, however, he called me at a very bad time this past Sunday afternoon (7/23), which followed an even worse sleepless night, so he woke me up out of a very deep sleep. I asked him if we could discuss this later and he said he wanted to talk about it then. I kept telling him everything was fine because I didn't want to deal with him at that time. Yes, everything is fine with the dog, we're not unhappy with her. He then started grilling me about Stephanie, so I told him to forget about who she was, I told him to have a great day, and I hung up on him. I will never divulge to him who she is, that doesn't matter.

Regarding the issues about the photo of the dog. Stephanie is right, it wasn't the dog I bought. The dog in the photo had strikingly similar markings on the head and body as my dog, however, the dog I bought was not the same dog in the photo that he used to advertise her. When Robby brought the dog to my office and showed a very cute, cuddly, well socialized 8 week old puppy to me and maybe 20 of my co-workers, that's all we noticed. However, if Robby will recall, during that visit, I mentioned to him that my dog's brindle coloring didn't show up in the photo and his response to me was "and it's a $200 camera." In the realm of my excitement, I didn't stop to compare the puppy to the photo. Then, a few days later, I actually saw the very same photo advertising a tan & white puppy and I thought to myself, how odd, but didn't think about it again until recently. We observed the puppy on the webcam for about 45 minutes the night before he brought the puppy to my office. The features of the dog in the webcam were a bit grainy, so there was no true ability to compare one to the other. We never observed the puppy on the webcam ever again, but of course, we never asked.

The e-mail from me to him that he posted here, was in response to a telephone conversation that evening of the same day he brought the puppy to my office. He seemed overly concerned about how I pursued a breeder for selling me a chihuahua-miniature pinscher mix and advertising it as a long-coat chihuahua. You read the e-mail about the problems I had with dog. My e-mail is how I responded to him after we got off the phone. He told me he was concerned because someone wasn't talking to him anymore over a puppy they bought and that's all he said. I wanted to make sure that he knew that we're good people with big hearts for animals and have no intentions of just blatently causing problems for breeders that we purchase an animal from. Thinking back on it now, it makes perfect sense as to why he was so concerned about this.

We received the puppy about in early May, when we met with Robby at a pre-determined location. I was out of town, but I thought my husband suggested to Robby that we go to him to pick up the dog. However, Robby wanted to meet us somewhere else because he was going to be in Jacksonville, etc. that day, so we agreed. I never once saw any of our puppy's parents. Robby once pointed out a photo on his website of two dogs with the caption "Mr and Mrs". He told me those were the parents of our dog and I believed him.

Our initial intentions were to obtain an AKC dog because of our situation with the UKC Chihuahua that was the pincher mix. Robby advertises all of his dogs as "AKC, NKC, etc. registered/registerable". When we received the registration from the American Purebred Registry and looked into this off-the-wall registry, it came to our attention that this registry is absolutely worthless. However, we received that almost 45 days after owning the dog and since she fit in well with our family and was very healthy, it wasn't that big a deal.

Then Stephanie enters the picture and the rest is history. We talked about how I found the puppy, meeting with Robby, the registration document, etc. It's only been over the last few weeks that I learned a great deal about how Robby seems to have pissed a lot of folks off not only on this board, but others as well, along with the fact that he owned a pet store and sold puppies from that pet store.

Had I known about the fact that he owned the pet store before dealing with him,I would have passed him by. Had I known about all the complaints posted about him by other people, I would not have bought a dog from him. During the transaction, he told me that his family has been breeding only Chihuahuas for the last 15 years. However, on something he wrote, dated 7/28/05, Robby stated "all my breeders are verifiable". After seeing that, I wondered why he answered in that manner instead of stating something like "my own family members are the breeders of the pupppies". After learning about these things, I started wondering if our dog might not have come from one of his "verifiable breeders" that he bought puppies from to sell in his pet store. He also charged me sales tax on the purchase of the dog over the asking price. We paid $745. and some change for a dog that was advertised as $699. I've never known a private breeder to do that before.

Bottom line is, we have a great dog, with a great personality and we're in love with her. Yes, we're happy with her. However, sorry to say, we're not real happy with Robby and what could seem to be misrepresentations about his Chihuahua breeding business. That doesn't really matter to us at this point. Should we ever decide to buy another Chihuahua down the road, would we ever consider contacting Robby again? Absolutely not, nor would we consider recommending him to anyone.

In light of our concerns about who the actual breeder is of our dog, is she pure Chihuahua? We really don't know and because she is such a great dog with a wonderful personality, we've completely accepted her, whether or not she is a pure-bred. There, that's the end of this, I wish Robby the best with his breeding and pet nutrition business. However, I don't need a telephone call or an e-mail from him regarding anything, because there is nothing to try to straighten out. Our business dealings with him are over. It's high time that we all move on with life.
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#144 Consumer Comment

Well that answers that!!!!

AUTHOR: Kendel - (U.S.A.)

Stephanie,

You posted your hate filled dribble under another link claiming this man was a fraud and your own friend, who actually paid the money stated much of what you said was inaccurate. In fact ending her response with "she has issues!"

I attempted to be objected and give the benefit of the doubt. I followed that effort up with questions to you about the pedigree. Finally, I asked, twice, if the agenda was hate based. Now we all have our answer.

You slandered this man's name over a dog that you didn't even purchase. Whether true or not, what you were claiming, stating, accusing and attesting to DID NOT even involve your participation in the transaction!

How about evening up the score, Stephanie, and providing all your personal or business information so we can do a little research on you to uncover your skeleton's!!!

You owe this man, the readers of this sight and anyone else involved an apology! You've done nothing but give consumer advocacy efforts a bad rap!!!
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#145 Consumer Comment

Well that answers that!!!!

AUTHOR: Kendel - (U.S.A.)

Stephanie,

You posted your hate filled dribble under another link claiming this man was a fraud and your own friend, who actually paid the money stated much of what you said was inaccurate. In fact ending her response with "she has issues!"

I attempted to be objected and give the benefit of the doubt. I followed that effort up with questions to you about the pedigree. Finally, I asked, twice, if the agenda was hate based. Now we all have our answer.

You slandered this man's name over a dog that you didn't even purchase. Whether true or not, what you were claiming, stating, accusing and attesting to DID NOT even involve your participation in the transaction!

How about evening up the score, Stephanie, and providing all your personal or business information so we can do a little research on you to uncover your skeleton's!!!

You owe this man, the readers of this sight and anyone else involved an apology! You've done nothing but give consumer advocacy efforts a bad rap!!!
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#146 Consumer Comment

Well that answers that!!!!

AUTHOR: Kendel - (U.S.A.)

Stephanie,

You posted your hate filled dribble under another link claiming this man was a fraud and your own friend, who actually paid the money stated much of what you said was inaccurate. In fact ending her response with "she has issues!"

I attempted to be objected and give the benefit of the doubt. I followed that effort up with questions to you about the pedigree. Finally, I asked, twice, if the agenda was hate based. Now we all have our answer.

You slandered this man's name over a dog that you didn't even purchase. Whether true or not, what you were claiming, stating, accusing and attesting to DID NOT even involve your participation in the transaction!

How about evening up the score, Stephanie, and providing all your personal or business information so we can do a little research on you to uncover your skeleton's!!!

You owe this man, the readers of this sight and anyone else involved an apology! You've done nothing but give consumer advocacy efforts a bad rap!!!
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#147 Consumer Comment

Well that answers that!!!!

AUTHOR: Kendel - (U.S.A.)

Stephanie,

You posted your hate filled dribble under another link claiming this man was a fraud and your own friend, who actually paid the money stated much of what you said was inaccurate. In fact ending her response with "she has issues!"

I attempted to be objected and give the benefit of the doubt. I followed that effort up with questions to you about the pedigree. Finally, I asked, twice, if the agenda was hate based. Now we all have our answer.

You slandered this man's name over a dog that you didn't even purchase. Whether true or not, what you were claiming, stating, accusing and attesting to DID NOT even involve your participation in the transaction!

How about evening up the score, Stephanie, and providing all your personal or business information so we can do a little research on you to uncover your skeleton's!!!

You owe this man, the readers of this sight and anyone else involved an apology! You've done nothing but give consumer advocacy efforts a bad rap!!!
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#148 REBUTTAL Owner of company

The puppy was personally brought to her before the sale.

AUTHOR: Robert - (U.S.A.)

I forgot to mention this comment below about the picture of the puppy isnt the same as the puppy sold, are you being funny? I personally took the puppy to her place of employment and met over 20 office staff members, picture?? it was the same puppy and if it wasnt dont you think she could tell in person? not to mention the numerous times I put the puppy on a live webcam for her. You are a liar! and I will not tolerate this kind of behavior.

A close friend of mine purchased a puppy from Mr. Gentil through Mypuppy.com.
I didn't like a number of things about the business transaction between her and him so I did a little research. The more I found out about him and his past, the more it confirmed my suspicions about him. To begin with, the photo he posted to advertise the dog she purchased, was not an actual picture of her dog. After closely comparing the photo to the dog, many differences were noted. That same photo was posted again and advertised as another dog with different coloring. Interesting tactic but really stupid duh!

The comment is a lie, you should not do this to people.
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#149 REBUTTAL Owner of company

Robert Gentil responding to this case.

AUTHOR: Robert - (U.S.A.)

Dear Friend of Donna,

I am in response to this post, I just got off the phone with Donna puppies owner and there seems to be no problems. I am posting emails from Donna and Myself that occured prior to the sale of my puppy to her. I was very concerned about this transaction with Donna and spoke to her on the phone before she purchased my puppy. Everything was disclosed to her prior the sale.

This complaint is unnecessary and uncalled for, and you can be held liable for damages that may occur. I personally drove to Donna's work to show her the puppy, I did not hide anything, ever. Friend in Sarasota I suggest you read this. Your friend Donna never complained to me about anything, we got praise and photos from her and I have all email and email photos and journaled correspondence. I had a lengthy conversation with Donna about my concerns about my puppy going to her, her response to me is below.

Here is the email that was sent to me after an hour phone conversation with Donna before the transaction ever took place.

Subject: Thank You So Very Much
Date: Wed, 26 Apr 2006 13:39:22 -0400
From: "Donna S"
To:

Dear Robby,

I just wanted to let you know how much I appreciated our telephone conversation last night. Believe me, you didn't offend me in the least regarding your inquiry as to the facts behind our problems with the Chihuahua-Miniature Pinscher mix dog we purchased from a breeder in Deltona. I'm so very sorry if you became concerned about us adopting one of your puppies because of this situation. Please understand that despite the fact that the breeder blatantly lied to the UKC, us and other buyers of her puppies, we loved the dog, and if he had not become aggressive and had not bitten anyone, we would have definitely kept him.

We've purchased animals from breeders in the past and we have never ever complained to them, or about them, regarding any of the animals we brought into our home to love and raise. Unfortunately, we dealt with that dog's aggression and biting problems for the better part of a year before finally making the heart wrenching decision to get rid of him, which was the day he viciously went after my mother. In fact, Rick saw just how devastating this decision was to me so that's when we searched for, and found our little Peanut. We had already found Abbey (our black and white Chi) quite a few months prior to this.

Just because our new little baby is actually 2 pounds, instead of 1 and her weight could range from anywhere between 3 to 6 pounds full grown, that won't ever affect the love and devotion we will have for her. Those details are very insignificant in the realm of things. We're not looking for a perfect show dog or one for breeding purposes. We're just looking for another wonderfully loving and outgoing pure-bred chihuahua, just like the other two we own right now.

All of our animals are like our children and we hold a very special love and devotion to each and every one of them. We have grieved over every single animal that we have raised, loved and lost to old age or sickness during the last 32 years of our marriage. Each and every one of them holds very special places and memories within our hearts.

Inasmuch as making the decision to find my blue and gold macaw a new home is I feel, the best decision for him, it still hurts. I've loved and raised him for the last 16 years, yet I know deep in my heart that he deserves to be in a home where he can have a little more freedom outside of his cage with a lot more human interaction. I'm not real sure when that decision will be made or if I'll ever find anyone that I would feel comfortable with taking him, however, I do realize that it would be the best decision I could make for him. I'm not taking this difficult decision lightly at all.

Since talking to you last night, I've become very interested in learning a little more about why the AKC and other kennel clubs are okay with "inner breeding" or "linebreeding" and will look into that a little more in order to educate myself on this subject. If this is truly the case, then looking for a breed that is AKC registered, does not necessarily guarantee a good quality dog, which disappoints me. Because of our experiences regarding our UKC chihuahua miniature pinscher mix, we were avoiding breeders that advertised their puppies as CKC registered, believing that AKC was only the way to go. Thank you very much for bringing this to our attention.

On one last note, another reason I greatly appreciated your honesty and concerns over our chihuahua mix situation, is because it has proven all the more that you are a very honest person who really really cares about what happens to each and every puppy you adopt out. Your honesty and concerns are greatly respected. I feel very much assured that we will be receiving a very very special little baby from a very very special person. Keep handling things the way you have been and thanks so much again. We will continue to be in touch with you and look forward to picking up our new baby on May 8th. Again, if you happen to have any additional questions or concerns, please do not hesitate to contact me.

Most Sincerely,

Donna
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#150 Consumer Comment

I am the one who bought the puppy . . .

AUTHOR: Donna - (U.S.A.)

I am embarassed she submitted this, I'm going to have a talk with her and I don't agree with everything here. It's a great dog and we love it. That's all I'm saying. She has issues.
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