- Report: #1161436
Report - Rebuttal - Arbitrate
Complaint Review: Rock Bottom Rate Transport LLC
Rock Bottom Rate Transport LLC8695 College PKWY Ft. Myers, Florida USA
Rock Bottom Rate Transport LLC I hit Rock Bottom!!! Ft. Myers Florida
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I was having my car sipped from Vancouver Washington to Dallas Texas. Signed a contract that clearly stated 14 guaranteed delivery days for $699. The signed contract was emailed to my fiance and faxed to me for signature and then sent to Mike at rock bottom. After getting my deposit of $99 I never heard from the company.Getting worried I call no answer I had the dealer call they got no answer. Now I am worried its the 11th day since the contract was signed and forwarded to Mike and I have nothing from them other than the original contract. Never got and answer until I dialed from an unknown number then I got an answer.They said the job had been dispatced to a carrier days ago although I never recieved any nofitfication of that. He also said if I wanted to expedite the shippment it would be an extra $150. Two hours after talking to Mike we get several emails of invoices with a $849 fee and a new contract showing the same $849 fee. I didnt not sign it and we replied to the emails asking the company to call leaving the phone number every time. That was on July 7th I still have not talked to the company. Then we replied letting him know that we will contact the proper autorites for breach of contract and for not honoring the original contract. By the way we were sent emails back to back. And only until we asked for our money back then we received a form saying the driver was on the way. However, the dealer did not release my car to the driver because I hadnt spoken to anyone from the companyand I was not going to pay $150 to speed up the process if and never speak to the company again. Seemed real shady, I didn;t know if I would even see my car again.
This report was posted on Ripoff Report on 07/11/2014 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rock-Bottom-Rate-Transport-LLC/Ft-Myers-Florida-33919/Rock-Bottom-Rate-Transport-LLC-I-hit-Rock-Bottom-Ft-Myers-Florida-1161436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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