Rock Solid and their fake in house financing company: Credit Security Acceptance (CSA), is nothing more than a group of thugs. I just paid off a loan with them and have my title to a vehicle which has been nothing but problems since I owned it. I never bothered taking it to them because you can't get an appointment with a mechanic (actually a pretend mechanic who knows a lot less about cars than I do), with a make believe warranty they pawn off on you during the financing stage. I should have known when they video tape you watching a video in a small room, without a sales rep or finance officer, of their policies and signing contract papers that something was wrong. They call you the day of or even the day before the payment is due. The people calling / emailing you are not very educated but try to be intimidating. They will call your references and embarrass you if the payment is two days over due. Most places I would think would at least wait a week before doing that. The closer you get to paying off the vehicle the more they threaten you with repossession if you are a day or two late. That's probably because they want the vehicle back to re-sell again to another victim. Please do not purchase from these people no matter how bad your credit is. They need to be put out of business. You will regret your decision as most people do. It has been a painful three years dealing with these guys. I am sooo glad I am done with them. Again if you are thinking about doing business with Rock Solid, Run away as fast as you can!!! Don't do it!!! Oh and by the way they only report on your Trans-union report so don't think they are going to improve your other two credit scores. Another underhanded thing they pull.