• Report: #949067

Complaint Review: Rocking D Ranch/ Dwain Reynolds

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  • Submitted: Mon, October 01, 2012
  • Updated: Thu, October 04, 2012

  • Reported By: Sue M — United States of America
Rocking D Ranch/ Dwain Reynolds
Middleville/Delton, Michigan Internet United States of America

Rocking D Ranch/ Dwain Reynolds Dont Deal with this "ranch" Internet

*Author of original report: I admit I did lie

*Author of original report: IM SORRY

*REBUTTAL Owner of company: I see that I am Correct.

*REBUTTAL Owner of company: Complaint filed was make up by an x girl friend.

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I bought a horse 6 monthes ago from this "ranch" the horse had many great looking videos showing how "nice" the horse was well the horse must have been drugged. I have the horse and I cant do anything with it! He kicked my husband in the leg as we tried to saddle him. My daughter got on him and he did nothing but try to run back to the barn. Please dont deal with this so called ranch. I have called dwain and emailed him on several occisions and he has done nothing besides telling me its me not the horse and he is the horse in the video.

This report was posted on Ripoff Report on 10/01/2012 10:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rocking-D-Ranch-Dwain-Reynolds/internet/Rocking-D-Ranch-Dwain-Reynolds-Dont-Deal-with-this-ranch-Internet-949067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Author of original report

I admit I did lie

AUTHOR: Sue M - (United States of America)

I lied. Im a pissed of ex.
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#2 Author of original report

IM SORRY

AUTHOR: Sue M - (United States of America)

I DID MAKE THIS UP.. BUT IM NOT BIPOLAR I WAS JUST PISSED OFF.
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#3 REBUTTAL Owner of company

I see that I am Correct.

AUTHOR: Rocking d ranch - (United States of America)

As no one that I have sold a horses to has contacted me saying that they filed a report it leaves me to believe that clearly this was done by the x as stated. However anyone that would like to buy a horse for us you are going to love your new horse if  you buy for us. Our policy on horse sale is clearly stated on our web site:  People tend to believe horse are like a toy, however if you have no horse science you are going to have problems with the horse you buy.

Horses are not like vehicles, they
have a mind of  their own.  They are thinking, living, active beings
that react differently to various surroundings & situations. As
animals they can damage there self's at any time, a horse can be fine
one day lame the next or even die, For these reasons as
horse are an expensive item just like your home and vehicles we
recommend that you look into insurance on your horse so that you do not
suffer a loss should something unforeseeable happen to your new horse. We encourage new horse owners to take the time to learn about these beautiful animals and their gentle forgiving nature Horses
are herd animals by nature and were not designed to live their lives
separate from other animals or other horses. Their positive mental
health is dependent upon their companionship with other animals We
highly recommend that horses be stabled or pastured where there are
other horses or have continued companionship such as a goat, lamb or
other herd animal.  There is no such thing as a perfect
horse, although we all strive to own one.  Horses have issues and
imperfections just like us. All horse buyers are
responsible for understanding their own riding skills, abilities and
limitations.  When buying a horse, be honest with yourself and realistic
in your expectations. Be patient, allow your horse
time to settle in to their new home and with a new owner.  This will pay
off in the end and allow you to foster a positive relationship &
great experience with your horse.
Once the horse is sold we do not  Provide Refunds  Horses
are living, breathing independent thinking animals, these are not toys
or items that you buy at walmart that can be exchanged back and forth or
shipped back across the country if the buyer is not happy.  Once you
purchase a horse and the horse leaves our property, you own that horse
from that moment forward.  We do not view our horses as
"merchandise" that can be returned, exchanged or rejected at a later
date.  Once a horse is purchased and leaves our property, we cannot be
responsible for the horses actions, behavior or health.  We cannot
guarantee any horse for any particular purpose or a horse's suitability
for a particular rider.  It is impossible for the seller to know
the buyers skill level, abilities, knowledge of horses, or to know the
circumstances and conditions in which the rider will place themselves
and their horse in during any particular ride or event.  Our horses mean
too much to us to lend them out on trials which most often has negative
consequences for the horse who is placed in an unpredictable situation
with handlers completely different from ourselves.  If you would like to
ride and enjoy the horse as we do, you will have to make the purchase
and take full responsibility for the horses care, future and any riding
issues that may develop.

WHEN YOU GET YOUR HORSE HOME:

We feel very strongly that a new horse owner should take full
responsibility for their new horse.  Horses are living, breathing
creatures that are to be respected and valued.  We do our best to assist
all buyers in purchasing the horse that is best suited for their skill
level and intended use.  However, customers are not always forthcoming
or realistic as to their own riding abilities which could cause issues
with a newly purchased horse.  We highly recommend that buyers seek
professional training with their horse and lessons in order to develop
the necessary skills to ride safely.   If the buyer is ever
uncomfortable getting on there horse, they should seek immediate
professional horse training or place the horse for sale to avoid placing
themselves in a dangerous situation.   Horses are unique in that
they are animals with individual personalities, we ask all buyers to be
patient with their new horse, allow the horse to settle in, get to know
their new owner and treat the horse with kindness and respect.  If you
are having issues, please contact us immediately and we will do our best
to advise you as to the best course of action based on the scenario.  
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#4 REBUTTAL Owner of company

Complaint filed was make up by an x girl friend.

AUTHOR: Rocking d ranch - (United States of America)

I know that this complaint was done by my X-girl friend and please pay no attention to it. She has sever bipolar and can to control her actions I had her file other made up complaints like this many times in the past.

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