- Report: #1159025
Report - Rebuttal - Arbitrate
Complaint Review: Rockstar Screen Printing/Fast Teez
Rockstar Screen Printing/Fast Teez7262 E Lagun Azul Mesa, Arizona, Select State/Province USA
Rockstar Screen Printing/Fast t**z Screen Printing Mesa Arizona
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When we first started we used Tim's company for our first printing of shirts. On the phone the guy was great, he said he would make the shirts look amazing, if the shirt colors we chose didnt look right he would let us know. Tim's a really good salesman on the phone, he talked about tons of work he does out of Vegas. He sold Rockstar Screen Printing like a 4 star company. But a little red flag came up when he said he didnt want to use PayPal for our order because of the fee's etc... so we trusted him & gave our credit card over the phone. After doing it I notice the other calls he said he would give us before he started printing stopped. So I thought about it & after a day or so I cancelled my credit card because I just had a weird feeling about the guy.
Now Tim never did anything with our credit card number, he didnt charge anything extra - but we never gave him the chance too. I want to make that perfectly clear.
I emailed him no response, over & over. But when I wrote him from another email pretending to be someone else I got a response in less than a day!
He said the shirts would be done over the weekend, in less then a week, etc. We didnt get those shirts for close to a month! Plus they were smashed into the smallest boxes possible to save on shipping. (We've used a ton of other companies since & none have done this, they are folded with care. Not Rockstar!
Now as for the actual shirts they were horrible!!! It was a simple design, his mockup look nothing like the actual shirts! The design wasn't 3 finger lengths from the shirt collar. Some were 3 most were 5 or more fingers. Whats even worse out of the 100 shirts we got printed I'd say 75 of them were crooked! Im not saying "slightly" crooked but like to the point anyone with a business in their basement would never even have send it!! We got another shirt design in the same order & the mockup had the design huge on the shirt like we wanted - but the shirts we got the design was more than 50% smaller then the mockup. It was even close to what he promised. Like I said at the time we just started & $750 was alot of money, this was our first printing & this jerk could careless on the product. 75% of the shirts were drastically crooked!! Plus the colored shirts he said he would let us know if there would be to dark for the black ink. He never did that he just printed all 15 brown shirts with black ink where you cant even see the design! Hey if you printed 1 & sent us that bad one, fine thats understandable... But to print 15? Your printing, taking the shirts off, setting up the printing station 4 times & printing another & another & another in the same color 15 times???
We couldn't use more than 75% of both orders & to this day I look at the few we have left, because we used them rags to clean up stuff or where them as shirts to work in. But everytime I look in the mirror at all these crooked shirts that Tim & "Rockstar" Printing is a true incompetent scumbag. I see since we made our orders he must have gotten so many bad reviews he just changed the name of the company.
This report was posted on Ripoff Report on 07/02/2014 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rockstar-Screen-PrintingFast-Teez/Mesa-Arizona-Select-StateProvince/Rockstar-Screen-PrintingFast-Teez-Screen-Printing-Mesa-Arizona-1159025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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