- Report: #437260
Report - Rebuttal - Arbitrate
Complaint Review: Rod Hatfield Chevrolet
Rod Hatfield Chevrolet232 New Circle Road Lexington, Kentucky U.S.A.
Rod Hatfield Chevrolet Radiator Rip Off Lexington Kentucky
*Consumer Suggestion: I wont be BAILING YOU OUT on the side of the road...
*Author of original report: Get a life, shaun.
*Consumer Suggestion: If your so smart, why did you just let yourself get ripped 2000bux+ for what any hillbilly could do with a screwdriver???
*Author of original report: Flush was recommended by the dealer
*Author of original report: Shaun, you're un informed
*Consumer Suggestion: Quit your whining, learn where to place the blame...
*Consumer Comment: Parts
*Author of original report: Hatfield chevrolet repair service. SCAM !!!
*Consumer Suggestion: Was This a Warranty Repair?
*Author of original report: T
*Consumer Comment: Hatfield and BBB Partners In Fraud
*Author of original report: Rod Hatfield's service department refuses to work because of my report
*Author of original report: Rod Hatfield Chevrolet = Any lie for a dollar !!!!
*Author of original report: Stay away from Rod Hatfeild Service Deptartment. Vince & Darvin are crooks !!
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After discovering the trouble, I was stranded on the road , so I had to pay a tow service $75 to haul the car back to them. Their techs checked the car out for a second time. Their response was that the temp gauge was simply reading high, the car was NOT overheating. For this paltry advice & all my trouble they charged me another $145.95. That was in late july.
Now the "good" part. The car developed a leak from the water pump & radiator due to excess pressure from their flush out. I took it back to them on August 1, 2008. (It was there 3 TIMES in just over 30 days) This time , their solution was to changed the water pump, and radiator. This was the backbreaker. They handed me a bill for yet another $1453.57, which I rejected. Then after I called GM corp and an attorney, they agreed to take $1000, calling this small discount "Goodwill", like it was a charity case.
I later discovered , however, that their so called "goodwill" was a RIP OFF OF MAJOR PROPORTION. I found out that the parts they put on were not factory, as they claim, but cheap replacements from a discount parts dealer( could be either advance, autozone or O'rielly auto parts) near them. After contacting them about the parts, the manager told me to bring the car back & they would make it right.
Once I got there this morning, however, his tune changed quite a bit. Just a tired old put off scheme. He said they would resolve it by noon tomorrow. In their eyes, I'm sure resolve means FORGET.
To all consumers out there, do yourselves a favor. Stay away from these crooks !!
This report was posted on Ripoff Report on 03/24/2009 04:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rod-Hatfield-Chevrolet/Lexington-Kentucky-40505/Rod-Hatfield-Chevrolet-Radiator-Rip-Off-Lexington-Kentucky-437260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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