- Report: #181619
Report - Rebuttal - Arbitrate
Complaint Review: Rome Industries
Rome Industries1902 South Street Leesburg, Florida U.S.A.
Rome Industries ripoff Bad Pool Heaters Leesburg Florida
*REBUTTAL Owner of company: Roma Industries phone number is forwarded to Medallion Energy Enterprise RIPPING OFF BE Careful!!
*Consumer Comment: Roma Industries phone number is fowarded to Medallion Energy Enterprise RIPPING OFF BE Careful!!
"Every Solarium Pool heater comes with an industry leading 10 year manufacturers warranty. We stand behind every product we manufacture and sell"
This is from there web site on the first page...but read a little more and you will find this
"Rome Industries Inc. Warrants to the original owner, the HEAT PUMP POOL HEATER to be free of defects in materials and workmanship for a period of five (5) years and labor for a period of five (5) years. The compressor part has a limited ten (10) year warranty, years six (6) through ten (10) on a pro rata basis. This warranty is valid in the state of Florida only"
After Speeking With Jim the Vice Pres he informend me he would be very happy to charge me and come out and repair the heater.
Somehow im not impressed, And why all this well im not the original ownwer..How funny how can you offer a manufacturers warranty and then talk about the owner. You Buy cars that have manufacturers warranty and the dealer will repair it as long as it is under warranty.
The whole reason there saying they wont cover it is becuse the house was sold to me and i ask this..Im not under Warranty the pool heater is, What do i have anything to do with this company backing up there product.
Bottom line is they add this into there Warranty as a loop hole knowing full well most people dont stay in there home for 10 years and wont ever have to back it up I guess you live and learn
Buy a Brand name unit
This report was posted on Ripoff Report on 03/16/2006 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rome-Industries/Leesburg-Florida-32748/Rome-Industries-ripoff-Bad-Pool-Heaters-Leesburg-Florida-181619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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