- Report: #986374
Complaint Review: Romero Clinic, Dix Hills NY
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| Romero Clinic, Dix Hills NY 103 Majestic Drive
Dix Hills, New York United States of America |
|
Romero Clinic, Dix Hills NY Wm. Romero Word of Caution and Beware of Dr. Romero, WM Botox-Dermal Filler Dix Hills, New York
*REBUTTAL Owner of company: Integrity, Honor and Best Intentions
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
DEC 2012
A word of caution with Dr. Romero! Mark my words. Dont question him or mention that something doesnt look right about any injectable he has given you. Beware if you want to see him for a follow up visit and compare before and after pictures to discuss the outcome of the injectable that he performed on you. He will become defensive, indignant and get nasty. This behavior was going on while we are viewing my before and after photos all through the visit he was stating Im the best Dr. on LI, I have hundreds of clients, I have women coming from Rhode Island, Fla from all over, I have the best prices on LI. Like child" well than go see a dermatologist" He was almost saying to me how you dare you question me and at the same time giving me a nasty look. He thinks he is the almighty. Every client is different and everyone will have a different outcome. Mine happened to be a negative one. He wouldnt let me speak or let me show him what I was concerned and wasnt happy with. Its my right as his patient to ask questions or voice my concerns. One side of my face just didnt look right to me and this was after 2 weeks.
The 2 different injectables that I had this last visit were expensive and I let him make the decision of where to place the injectables. This was a brand new area. So it was a whole new experience for me. Lets say it was a negative one for me. I wake every day and see my face it was not good enough for me. One side was very different from the other. I should have learned my lesson from the first time he placed juvederm by the top lip and it didnt look right. He put pressure on the area a few times and moved it around. It was as though he didnt place any juverdern in the area. It all disappeared. I just wasted a couple of hundred $$$. Not one positive word from this doctor as to well Im sorry that youre not happy with the outcome. Lets see what I can do for you? Lets discuss it. He was acting like a small child. I certainly wouldnt call that compassionate, warm, caring and concerned. I certainly wasnt asking for my money back.
He stood up and said to me you have to leave now! I have to have my lunch! He practically threw me out of his office. No one at the time was sitting in the waiting area he almost closed the exit door right on me. Believe me thats what he did to me Im serious!! This doctor is all about the high volume of customers and the almighty dollar. When you make an apt they ask for CASH please!!! If anyone that has used Dr. Romero in the past knows exactly what I mean about how he brags and boasts about how great he is and also uses a lot of flattery while he is performing procedures. He must think women are ignorant. Beware ladies he referred to the area beneath my nose and above my top lip as looking like a chimpanzee and the sides of my mouth as looking like a puppy. Dr. Romero humiliated me. Who does this man think he is? He has a narcissistic personality, belligerent and is for the almighty $$$. KARMA
A word of caution with Dr. Romero! Mark my words. Dont question him or mention that something doesnt look right about any injectable he has given you. Beware if you want to see him for a follow up visit and compare before and after pictures to discuss the outcome of the injectable that he performed on you. He will become defensive, indignant and get nasty. This behavior was going on while we are viewing my before and after photos all through the visit he was stating Im the best Dr. on LI, I have hundreds of clients, I have women coming from Rhode Island, Fla from all over, I have the best prices on LI. Like child" well than go see a dermatologist" He was almost saying to me how you dare you question me and at the same time giving me a nasty look. He thinks he is the almighty. Every client is different and everyone will have a different outcome. Mine happened to be a negative one. He wouldnt let me speak or let me show him what I was concerned and wasnt happy with. Its my right as his patient to ask questions or voice my concerns. One side of my face just didnt look right to me and this was after 2 weeks.
The 2 different injectables that I had this last visit were expensive and I let him make the decision of where to place the injectables. This was a brand new area. So it was a whole new experience for me. Lets say it was a negative one for me. I wake every day and see my face it was not good enough for me. One side was very different from the other. I should have learned my lesson from the first time he placed juvederm by the top lip and it didnt look right. He put pressure on the area a few times and moved it around. It was as though he didnt place any juverdern in the area. It all disappeared. I just wasted a couple of hundred $$$. Not one positive word from this doctor as to well Im sorry that youre not happy with the outcome. Lets see what I can do for you? Lets discuss it. He was acting like a small child. I certainly wouldnt call that compassionate, warm, caring and concerned. I certainly wasnt asking for my money back.
He stood up and said to me you have to leave now! I have to have my lunch! He practically threw me out of his office. No one at the time was sitting in the waiting area he almost closed the exit door right on me. Believe me thats what he did to me Im serious!! This doctor is all about the high volume of customers and the almighty dollar. When you make an apt they ask for CASH please!!! If anyone that has used Dr. Romero in the past knows exactly what I mean about how he brags and boasts about how great he is and also uses a lot of flattery while he is performing procedures. He must think women are ignorant. Beware ladies he referred to the area beneath my nose and above my top lip as looking like a chimpanzee and the sides of my mouth as looking like a puppy. Dr. Romero humiliated me. Who does this man think he is? He has a narcissistic personality, belligerent and is for the almighty $$$. KARMA
This report was posted on Ripoff Report on 12/23/2012 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Romero-Clinic-Dix-Hills-NY/Dix-Hills-New-York-11746/Romero-Clinic-Dix-Hills-NY-Wm-Romero-Word-of-Caution-and-Beware-of-Dr-Romero-WM-Bot-986374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Integrity, Honor and Best Intentions
AUTHOR: Dr. William Romero - (United States of America)
SUBMITTED: Thursday, January 03, 2013
Dear Reader,
I am sorry that this patient did not see how I was protecting her and my other patients. Many come and want dermal fillers all in the around the nose and the mouth. I caution them against this because it will protrude the mouth area creating a "chimpy" look. Others want to eliminate the naso-labial fold entirely, even worsening the situation.
I often suggest that lifting the cheeks (cheek augmentation or liquid facelift) will achieve a more natural look. This achieves three things: lift the jowls along the jaw area, reduce the nasolabial folds and re-volumize the cheeks.
In my way of dissuading patients from overcorrecting the nasalabial and oral areas, I tell them that I do a lot of dermal fillers, to convince them that most women prefer a natural look. It was not my intention to call anyone names.
I have injected Botox and dermal fillers at no cost to the patient when it obviously was a lapse on my part. However, some patients have the mistaken notion that they have to be perfectly symmetrical to have a good result. No one is perfectly symmetrical, not even celebrities after their surgical or cosmetic procedures. When the difference in symmetry is miniscule, it is more perilous to try and correct it because it may cause a "running after your tail" correction. It can cause a never-ending attempt to achieve perfect symmetry.
I have 6000 patients at this point and I do not pretend for a moment that I can be the perfect doctor for each one. However, I treat each one as I would my sister, mother or grandmother. That includes requests which I think are over the top of cosmetic ethics. I have refused many requests to add more volume to the cheeks, lips or nasolabial folds.
I spend a lot of time explaining procedures to my patients. I show everyone that I only use U. S. products: fresh, genuine and pure. I spend a lot of time for follow-ups. I try very hard to stay within the bounds of what is cosmetically and ethically acceptable.
My office closes between 12 and 1 each day to allow me and my staff our vital nutrition and rest. The writer makes it seem that I threw her out of the office. I explained in the most polite way that I had to start preparing for our office to reopen at 1 PM, and that it was almost 1 PM.
I always do my best but my best is not enough for some patients. When I suggest that I may not be the right doctor for them, it is part of that good intention. What they desire is simply beyond my capabilities or training.
Sincerely,
William H. E. Romero, MD
www.romeroclinic.com
I am sorry that this patient did not see how I was protecting her and my other patients. Many come and want dermal fillers all in the around the nose and the mouth. I caution them against this because it will protrude the mouth area creating a "chimpy" look. Others want to eliminate the naso-labial fold entirely, even worsening the situation.
I often suggest that lifting the cheeks (cheek augmentation or liquid facelift) will achieve a more natural look. This achieves three things: lift the jowls along the jaw area, reduce the nasolabial folds and re-volumize the cheeks.
In my way of dissuading patients from overcorrecting the nasalabial and oral areas, I tell them that I do a lot of dermal fillers, to convince them that most women prefer a natural look. It was not my intention to call anyone names.
I have injected Botox and dermal fillers at no cost to the patient when it obviously was a lapse on my part. However, some patients have the mistaken notion that they have to be perfectly symmetrical to have a good result. No one is perfectly symmetrical, not even celebrities after their surgical or cosmetic procedures. When the difference in symmetry is miniscule, it is more perilous to try and correct it because it may cause a "running after your tail" correction. It can cause a never-ending attempt to achieve perfect symmetry.
I have 6000 patients at this point and I do not pretend for a moment that I can be the perfect doctor for each one. However, I treat each one as I would my sister, mother or grandmother. That includes requests which I think are over the top of cosmetic ethics. I have refused many requests to add more volume to the cheeks, lips or nasolabial folds.
I spend a lot of time explaining procedures to my patients. I show everyone that I only use U. S. products: fresh, genuine and pure. I spend a lot of time for follow-ups. I try very hard to stay within the bounds of what is cosmetically and ethically acceptable.
My office closes between 12 and 1 each day to allow me and my staff our vital nutrition and rest. The writer makes it seem that I threw her out of the office. I explained in the most polite way that I had to start preparing for our office to reopen at 1 PM, and that it was almost 1 PM.
I always do my best but my best is not enough for some patients. When I suggest that I may not be the right doctor for them, it is part of that good intention. What they desire is simply beyond my capabilities or training.
Sincerely,
William H. E. Romero, MD
www.romeroclinic.com
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