- Report: #1085540
Report - Rebuttal - Arbitrate
Complaint Review: Romex Travel
Romex Travel23219Stringtown Road #223Clarksburg,Maryland20871 7560 commerce ct., Florida USA
Romex Travel Grand Incentives, Boarding pass, The Travel Center Offered Hawaii Vacation for 3 at $750.00 plus free airfair. Airfair voided, never received trip. 7560 commerce ct. Florida
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On February 12, 2013 I purchased three vacation packages from Romex Travel (Fax was Boarding Pass).
Trip was to include 7days/nights in Hawaii with airfair. Never could I schedule for third party and when attempting
to schedule airfair, they voided the voucher and claimed paperwork was not completed correctly. I dotted every I and
crossed every "T" with signatures for both passangers. Romex Travel is giving me the run arround, no vacation unless
I sepnd another $500 - $700. I am out $1300 so far. Many phone calls have been placed between February 12, 2013 and September 05, 2013 with no resolution.
I would be content if we could just take the vacation. If not, then I want my money back.
Infinity Travel group is working with us and has offered to refund $398.00, but that still doesnt account for the
$750 taken from us in February.
This report was posted on Ripoff Report on 09/18/2013 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Romex-Travel/7560-commerce-ct-Florida-34243/Romex-Travel-Grand-Incentives-Boarding-pass-The-Travel-Center-Offered-Hawaii-Vacation-f-1085540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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