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  • Report: #907228

Complaint Review: Room Store

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  • Submitted: Thu, July 05, 2012
  • Updated: Thu, July 05, 2012

  • Reported By: Heather — Baltimore Maryland United States of America
Room Store
Catonsville, Maryland United States of America

Room Store has filed for bankruptcy and still has my $2,000 "refund" Catonsville, Maryland

*Consumer Comment: Unlikely

*Consumer Comment: Unlikely

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In May I purchased a living room set from Room Store - she verbally told me that she HAD to put on the contract that the order would be in from 4-8 weeks, but she ASSURED me that it would be in much much sooner.

4 weeks came and went - I did receive a call saying that it would be another couple weeks.
7 weeks came and went and she said that the order would now be in early July (well after the 8 weeks on the contract).  I sat for a couple days and thought about it, and then went and cancelled my CASH order.

I got a receipt for the refund request, looked me in my EYE and verbally told me that it would be 7-10 business days.  Today is day 13.

The store had signs on it this weekend saying "Store Closing" "Going out of business"

I called the store number - no answer
I called the main 800 number and they gave - drum roll - the bankruptcy announcement.  To file a claim - I need to fill in the paperwork, NO idea how long it is going to take to get my money back or IF I will get it back.

This report was posted on Ripoff Report on 07/05/2012 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Room-Store/Catonsville-Maryland-21228/Room-Store-has-filed-for-bankruptcy-and-still-has-my-2000-refund-Catonsville-Maryla-907228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Unlikely

AUTHOR: The Outlaw Josey Wales - (United States of America)

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#2 Consumer Comment

Unlikely

AUTHOR: Flynrider - (USA)

" NO idea how long it is going to take to get my money back or IF I will get it back. "

  It can't hurt to fill out the claim forms, but if you do get anything back, it'll be pennies on the dollar.

  Sadly, when a company goes bankrupt while holding your money, it's usually a lost cause unless you paid using a credit card.    If that was the case, you could file a dispute with the card company (usually allowed for 90 days after the charge shows up on your bill) and get the charge reversed.   If you paid and didn't use a credit card, you're probably out of luck.

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