• Report: #429751

Complaint Review: Roommate Express (.com)

  • Submitted: Sun, March 01, 2009
  • Updated: Sun, March 01, 2009

  • Reported By:Surprise Arizona
Roommate Express (.com)
Phoenix, Arizona Internet U.S.A.

Roommate Express (.com) RIP OFF - they will continue charging after you deactivate your account Phoenix, Arizona Internet

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I notified these people by way of a phone call on 11/24/08 that I wished to deactivate my account and very strongly advised them that NO FURTHER CHARGES on my credit card would be authorized. I was assured by the individual who I spoke with on (602) 957-6400 that they would comply.

I sent an email letter the same day (11/24/08) and received a response from Amy that my account was deactivated.

Today (3/1/09) I see that you charge my credit card $49.95 on 1/22/09, roughly two months after requesting they cancel / deactivated my account.

I have left two messages with this company and sent them another email advising them that their charges are NOT AUTHORIZED and will not be paid.

These people demonstrate a lack of integrity and can not be trusted. They lie and assure you that your credit card will no longer be charged and then two months later try to sneak a charge in. DO NOT SUPPLY THIS COMPANY WITH YOUR CREDIT CARD INFORMATION. CLASSIC RIPOFF!

Bh
Surprise, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/01/2009 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Roommate-Express-com/internet/Roommate-Express-com-RIP-OFF-they-will-continue-charging-after-you-deactivate-your-ac-429751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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