- Report: #1089147
Report - Rebuttal - Arbitrate
Complaint Review: Rooms To Go Kids
Rooms To Go Kids3548 NW Federal Hwy Jensen Beach, Florida USA
Rooms To Go Kids RTG Kids Jensen Beach FL Room To Go Kids, IvyLeague Cherry Twin/Full Step Loft Bedroom Set #3753290P, furniture is off gassing a volatile chemical odor. RTG claimed no responsibility. Jensen Beach Florida
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Rooms To Go Kids claimed no responsibility in reference to the off gassing chemical odor coming from the kids furniture we purchased. The Ivy League Cherry Twin/Full Step Loft Bedroom #3753290P looks good smells bad. When I called the manager of the store in Jensen Beach, FL (Carmen) she referred me to Customer Service which gave me the name of the manufacturer in Chula Vista, CA. I have faxed them my compaint, sent a letter, called their office which is a automated menu, got voice mail for several of the options. No return calls from the messages that were recorded. Called the BBB in California and the Chamber of Commerce. The manufacturer is not a member of either agency. The name of the company who made the furniture is Cayon Furniture, Chula Vista, CA. Since no one has responded I have no other choice to followother options. I do not recomend Rooms To Go Kids! Phyllis G, Stuart, FL
This report was posted on Ripoff Report on 10/03/2013 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go-Kids/Jensen-Beach-Florida-34997/Rooms-To-Go-Kids-RTG-Kids-Jensen-Beach-FL-Room-To-Go-Kids-IvyLeague-Cherry-TwinFull-Ste-1089147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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