- Report: #1123533
Report - Rebuttal - Arbitrate
Complaint Review: Rooms To Go
Rooms To Go Terrible customer service, even worse problem resolution Nashville Tennessee
*UPDATE Employee: Follow Up
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Rooms To Go has the absolute worst customer service I have encountered in 38 years. I purchased a sectional sofa from them. They were 4 hours late in delivery, but the weather was bad so I was understanding. When it did arrive one cushion was completely soaked and stained and they were missing 4 pillows. I was assured they would get replacements to me asap. That was 2 months ago, and I was told I will have to wait 30 more days before they even arrive at the warehouse because of the manufacturer. Even though they have dozens of the same sofa in stock all across the country. So they make their customers wait months to resolve what could have been handled in a week. But they don't because they are not willing to go an extra inch for their customers. The only thing they have offered is disingenuous apologies. This is the type of service you can expect if you do business with them. Overpriced, under quality, and horrible service.
This report was posted on Ripoff Report on 02/14/2014 09:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go/Nashville-Tennessee/Rooms-To-Go-Terrible-customer-service-even-worse-problem-resolution-Nashville-Tennessee-1123533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.