• Report: #1017393

Complaint Review: Rooms To Go

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  • Submitted: Wed, February 20, 2013
  • Updated: Wed, February 20, 2013

  • Reported By: Lisa — San Antonio Texas United States of America
Rooms To Go
14434 Interstate Hwy 10 W San Antonio, Texas United States of America

Rooms To Go Stole new IPhone right from bed San Antonio, Texas

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This is an awful company with terrible customer service. 

My boyfriend just purchased new bedroom furniture from RTG.  On the day of delivery, January 19th, I had been asleep in his bed with my brand new IPhone under the pillow, where I sleep with it every night.  The delivery men called to be let in the gate so I hopped up to go get breakfast knowing they'd be in there for a bit and I needed to get out of the way. 

As I walked outside the drivers were bickering back and forth and cussing at each other.  Extremely unprofessional!  I got to the gate of the property and dug in my purse realizing my phone had been left under the pillow.  Knowing I'd be right back, I kept going. 

Just 30 mins later when I got back we searched his whole room and called the phone over and over which had already been turned off.  We then made a police report just like we were told from management from  rooms to go.

It has now been almost 2 months later and nothing has been done.  We call Rooms To Go local office and corporate everyday and they give us the run around.  This is very frustrating.

My entire house is furnished with Rooms To Go and so is my boyfriend's and I would just like to let everyone know that unless you want your stuff stolen do not have them deliver your new furniture!  This place is ridiculous and very unprofessional. 

To have a new IPhone from Best Buy (where I bought the other) it will cost me 549.99.  And that is what Im  asking for.


This report was posted on Ripoff Report on 02/20/2013 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go/San-Antonio-Texas-78249/Rooms-To-Go-Stole-new-IPhone-right-from-bed-San-Antonio-Texas-1017393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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