- Report: #1042442
Report - Rebuttal - Arbitrate
Complaint Review: Rooms To Go
Rooms To Go11540 E Highway 92 Seffner, Florida United States of America
Rooms To Go Rooms to go Supervisors are liars and sweet talkers Seffner, Florida
*UPDATE Employee: RTG Response
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and the customer service reps are the worst. we are taught from the get go to lie to the customers.
we have customers tell us that they'll never purchase from us again, and personally i never would. our couches sink. our mattresses sink. our actual furniture is cheap and overpriced. we dont check for damage before sending it out. and quite honestly we dont care.
i was told to lie to customers all day to keep them happy. and to do what i have to do to keep them from getting upset.
and the supervisors are worse. they not only lie to customers, but to employees.
a certain supervisor in customer service, on the texas team, named norma maldanado is the absolute worst. she never calls customers back. she passes off her work to us on her team, and she lies to customers and employees.
i only worked there for a short time, and right off the bat i understood why people hate us so much, but it was steady money. the worst part is... the more you lie to keep customers happy... the more you get paid.
just know if you've never shopped at rooms to go... dont.
This report was posted on Ripoff Report on 04/11/2013 09:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go/Seffner-Florida-33584/Rooms-To-Go-Rooms-to-go-Supervisors-are-liars-and-sweet-talkers-Seffner-Florida-1042442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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