• Report: #925355

Complaint Review: Rooms To Go

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  • Submitted: Fri, August 10, 2012
  • Updated: Fri, August 10, 2012

  • Reported By: roomstogono — Round Rock Texas United States of America
Rooms To Go
Internet United States of America

Rooms To Go Delivery Delay with no apology Internet

*UPDATE Employee: Rooms To Go

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0Author 1Consumer 0Employee/Owner

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Placed order online with specific delivery date. Was notified one week later of over a month delay. Called customer service and was offered absolutely no help with an apology or compensation for taking time off etc. When requesting to cancel entire order with management, the response from the manager was as friendly and happy as it would be for an initial order! Really, you're happy to lose business from a valued customer, Rooms to Go? Please- do not shop with Rooms to Go! They do not value the one reason they are in business- THE CUSTOMER!

This report was posted on Ripoff Report on 08/10/2012 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go/internet/Rooms-To-Go-Delivery-Delay-with-no-apology-Internet-925355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Rooms To Go

AUTHOR: David_RTG - (USA)

I can promise you we certainly arent happy about losing an order for any reason.  Depending on the situation, the delay may have been out of our control and we do apologize.  If there is anything that we might still be able to do for you, please do not hesitate to let us know at tellus@roomstogo.com. 
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