- Report: #992474
Report - Rebuttal - Arbitrate
Complaint Review: Rooms To Go
Rooms To Go7035 US 19 N Internet United States of America
Rooms To Go defective, peeling, "leather" couch, Internet
*Author of original report: peeling leather couch from room to go
*UPDATE Employee: Rooms To Go
This damage is a result of defective material. The couch was advertised and sold to me as leather, which is misleading. I have a leather couch in another room that has lasted over 12 years with no issues. The rooms to go couch is NOT leather...it's some type of plastic/synthetic material which is now peeling off and flaking.
It is frustrating that I have paid over $1,000 for a couch that hardly lasted 3 years. Customer service has been no help. Potential buyers beware!!
This report was posted on Ripoff Report on 01/06/2013 09:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go/internet/Rooms-To-Go-defective-peeling-leather-couch-Internet-992474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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