- Report: #972975
Complaint Review: Rooms To Go
| Rooms To Go 12450 Southwest Fwy
stafford, Texas United States of America |
|
Rooms To Go warranty and extended warranty is a waste of money stafford, Texas
*Author of original report: tellus@roomstogo.com Chad Parker Customer Relations
*Author of original report: tellus@roomstogo.com
*UPDATE Employee: Rooms To Go
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a couple of days later,they called me and said they can not do anything about it and that is a manufacturers defect!! I said if it is,then you need to take it back and solve the issue with the manufacturer.they refused.the manufacturer said I have no reason to call them since I did not buy it from them. I know that both sides are lying and just trying not to pay for their cheap products. I have sent emails to ROOMS TO GO and told them I will be taking the furniture and throw it at their front door. what is really upsetting me is the fact that I paid $200 more,yet they refuse to give me the service. I need more info about contacting a state office about their deceptive practices.
This report was posted on Ripoff Report on 11/23/2012 09:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go/stafford-Texas-77477/Rooms-To-Go-warranty-and-extended-warranty-is-a-waste-of-money-stafford-Texas-972975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
tellus@roomstogo.com Chad Parker Customer Relations
AUTHOR: Kommerce - (USA)
SUBMITTED: Saturday, December 15, 2012
Customer Relations
this Guy deserves a raise! seriously,he deserves alot of credit. took him a couple of emails and a few pictures to inform me that he is exchanging the furniture and gave me full credit. it really depends on who you deal with. the technician came to my house and acted as a doctor and lied. on the other hand,Chad was hands on and solved the problem right away. I will return the furniture on Saturday 12/22 and pick up the new one that same day. if anyone has a problem with rooms to go,just email him and i am sure he will solve it. another thanks to ripoff report website!
#2 Author of original report
tellus@roomstogo.com
AUTHOR: Kommerce - (USA)
SUBMITTED: Monday, November 26, 2012
defects and we have procedures in place to handle such claims. If so, send us an email to tellus@roomstogo.com with your order information and we can take a look at whats going on.

