• Report: #990066

Complaint Review: Rooms to Go

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  • Submitted: Wed, January 02, 2013
  • Updated: Thu, January 03, 2013

  • Reported By: RB — Mooresville North Carolina United States of America
Rooms to Go
4450 Independence Blvd. Charlotte, North Carolina United States of America

Rooms to Go Extended warranty a rip off. I specificulally asked about foam coverage on 3 year plan, paid approximately $ 350.00 for warranty, and now I'm told it doesn't cover the foam, only the frame. Never will Charlotte, North Carolina

*UPDATE Employee: Rooms To Go

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I purchased an extended warranty on my couch and love seat that cost $ 350.00 for three years.

I asked if the warranty covered everything including the cushions and was told yes. Now the cushions are worn out, and I'm told by the extended warranty provider that the cushions are not covered. Never again will I purchase a product from Rooms-to-Go. Waste of money and time.

This report was posted on Ripoff Report on 01/02/2013 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-to-Go/Charlotte-North-Carolina-/Rooms-to-Go-Extended-warranty-a-rip-off-I-specificulally-asked-about-foam-coverage-on-3-990066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Rooms To Go

AUTHOR: David_RTG - (USA)

We offer a few different warranty coverage plans to fit most of our customers needs, but it sounds like you may have purchased the fabric protection warranty.  This warranty is mainly
designed to help prevent food or beverage spills.  But if you would like to send us an email over to Tellus@Roomstogo.com with the order info along with the details, wed be more than happy to take a better look into this for you to see if there may be any options available. 
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