ED Magedson – Founder
Rooms to Go, Hoover, Alabama USA
Rooms to Go Do not purchase the extended warranty Hoover, Alabama
I purchased an extended warranty after purchasing a living room set at Rooms to Go. This extra coverage costs $200. I was told that this warranty would cover almost every structural issue I may encounter with this this furniture.
After about a year of owning this furniture, seams in the sofa cushions began ripping apart and the stuffing inside the cusions was coming out. I phoned customer service at Rooms to Go only to be told that a ripped seam is not covered in the warranty. When asked exactly what was in my warranty that I paid $200 extra dollars for, I was told that she could not discuss it with me.
Please be aware that this extended warranty is worthless and a waste of money. Also, the quality and construction of this furniture is not good.
This report was posted on Ripoff Report on 08/22/2013 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-to-Go/Hoover-Alabama/Rooms-to-Go-Do-not-purchase-the-extended-warranty-Hoover-Alabama-1078084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.