Rooms to go They sold me cheap furniture and to top it off they were beyond rude as they refused to help or even be some what sympathetic. Tampa, Florida

First off all I have never been driven to this point to where I am searching for every avenue to warn people of this horrible company. My wife and I got a sectional and a dining room table From rooms to go it totaled almost 3500. The sectional arrived broken. When we called they accused us and were rude. After waiting a week they finally brought a replacement and it didn't fit right. That was bad but my main complaint is with the dining room table. It was my impression that the table was good I thought it was solid. I was wrong. Unfortunately we never eat at the table we've had it 15 months and we only ate there twice once for Christmas and on thanksgiving. So it seemed good long as It was just sitting there for decoration not being used it was nice little did we know soon as it was touched to much it would collapse almost landing on my son and dog. The top of the table has to be at least 300 pounds and the legs are simply glued to hold all the weight and support it. I didn't worry much as I said I had it only 15 months didn't use it much so i was confident they would help me in some way.

When I called I was so disappointed they customer service rep was mean and never offered any solutions she only accused me and kept saying you shouldn't of moved it it is your fault. I asked for a supervisor and got more attitude I offered several solutions and they turned them all down. I asked if they could order another leg from the manufacture they wouldn't I asked if I could pay their technicians to fix it the said no. I always promoted this company to anyone I knew looking for furniture and I always made my payments on time. I was really let down I wished they would have offered me some help because I planned on getting a room set for my son from them but I guess my little money doesn't count much to them. Please go some where that will at least hear you out.