- Report: #1115243
Report - Rebuttal - Arbitrate
Complaint Review: Rooms to go
Rooms to go27923 state rd 56 Wesley chapel, Florida USA
Rooms to go Rooms to go lied about leather and couch falling apart after two years Wesley chapel Florida
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Rooms to go showed us a couch and told us it was leather. We spent 2000 on the sectional, the chair and the ottoman. Not more than two and a half years later we have cracking and peeling on a two year old couch! I have cleaned and treated this couch with leather cleaner since day one and apparently this isn't real leather as we were told but rather some overlay on top of cloth. We were lied to our faces. We are a family of six with four children and now we have to come up with more money for a couch that we were lied to about. Rooms to go holds no responsibility for the lie they told us and the money we spent. I have photos of the couch and all of the issues occurring with it, on top of that they didn't give us fitting pieces for the sectional, the end piece doesn't line up with the rest of the couch. Unless rooms to go fixes this I will make sure they never get my business ever again. Beware.
This report was posted on Ripoff Report on 01/13/2014 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-to-go/Wesley-chapel-Florida-33545/Rooms-to-go-Rooms-to-go-lied-about-leather-and-couch-falling-apart-after-two-years-Wesley-1115243. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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