This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I reserved a room at the Mendoza hotel in Guadalajara. Many offers on the web for about $60. One of the offers was for $520 or so pesos. I made that booking. My credit card was charged in dollars. I called Travres, the name and number on my credit card to report the exchange rate error. The phone number 877 283 5585, off the bat, gives a whole of of options to select from - a wide variety of billing problems. When I had an agent on the line she told me the charge was correct and that as they were a US company, the charge was in dollars. I pointed out the most expensive room in that hotel is around $100, she answered, you clicked so you owe the money. When I asked for the agent for her name, the address of the company or the name of the supervisor, I was told that the line was bad ans she could not hear what I was asking. I then contacted Roomstays.com which had sent us an email confirming the room. I was initially told the currency issue would be investigated. Then no further communication. Upon re-emailing Roomstays customer service, I was told Roomstays was a US company and the bill was in dollars. I pointed out that the hotel did not have any room in that range and that it was clearly a mistake. I was told hotels are more expensive a Christmas and we had a nice room. 8 times more expensive?
a rip off taking advantage of the similarity between the 2 currency symbols.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.