- Report: #966498
Report - Rebuttal - Arbitrate
Complaint Review: Roomster.com
Roomster.comwww.roomster.com New York, New York United States of America
Roomster.com Avoided all Questions, Claimed never cancelled, refused Refund on proven non-use New York, New York
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I cancelled on day 2 of the trial intro membership. I received a confirmation "terms of service" which outlines both full and free membership on the next login but does not say which is being agreed to..
3 months later I caught the charge as my bank account nearly overdrafted..
I wrote and showed them their own log showing I have never logged in during the months, showed them my account was cancelled on 11/6 instead of 9/6 (today being 11/8 with no logins since the cancellation), explained I have economic hardships and cannot afford the hardships
and they refused to address a single questions simply sending me over and over the second change of service which shows both free and paid as possible terms..
insane rip-off pre-calculated.. never once in 4 emails and phone-calls would they answer what happened to the original cancellation on 9/5|9/6
I will hire an attorney if needed. [continued below]....
REPEAT: YOU KNOW INSIDE YOURSELF AUTO RENEW IS A RIP OFF
This report was posted on Ripoff Report on 11/08/2012 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Roomstercom/New-York-New-York-/Roomstercom-Avoided-all-Questions-Claimed-never-cancelled-refused-Refund-on-proven-non-966498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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