- Report: #138188
Report - Rebuttal - Arbitrate
Complaint Review: Roomstore,Retail Services Aka Household
Roomstore,Retail Services Aka HouseholdP.O. Box 5238 Carol Stream, Illinois U.S.A.
Retail Services Aka Household, Roomstore, ripoff, received payment in full and never credited my account, had to pay this twice, to avoid interest Carol Stream Illinois
*Consumer Comment: Learned from a mistake
*Consumer Comment: I don't think the responder has anything to do with the company.
*Consumer Comment: Oscar, do you have a brain injury?????
*Author of original report: What idiot do they use to reply to these complaints?
*Consumer Suggestion: Not quite sure what you mean
*Author of original report: They hired attorney
*Consumer Comment: Something strange here... don't trust relatives to pay your bills.
I had my sister who had an online payment account pay this for me in November 2004, over a year early. They claimed they never received the payment even though it was an online bank transaction.
We discovered that the account number to pay this was wrong and informed Roomstore by phone and letter. They said they always send payments back if incorrect account number is used. They never sent the payment of $3,348.11.
They kept billing me for that amount for over a year.
I tried everything to get them to either credit my account or send the payment back and they were always deceitful in their responses. I ended up having to pay this twice in order to avoid huge interest and also a bad mark on my perfect credit. I still have not received a final statement showing it paid.
They have stopped billing me but I am out and extra $3,348.11 I am a former business owner and have never seen such out and out fraud commited. Do not do business with Either Roomstore or Houshold aka Retail Services.
This report was posted on Ripoff Report on 04/09/2005 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/RoomstoreRetail-Services-Aka-Household/Carol-Stream-Illinois-60197-5238/Retail-Services-Aka-Household-Roomstore-ripoff-received-payment-in-full-and-never-credi-138188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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