- Report: #972132
Report - Rebuttal - Arbitrate
Complaint Review: Rooter Plus!
Rooter Plus!Internet United States of America
Rooter Plus! Bait and Switch, Internet
*Author of original report: So this is fair business practice?
*UPDATE Employee: Upfront Pricing
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www.rooterplus.com/Septic_Pumping$195 Pump Special. Fast & Friendly I called and recived the same $195 "estimate" and set up an appointment.
Upon arriving at my house and showing them exactly where the Septic tank was located less than 3 inches below the surface; they opened the risers and immediately informed me that there was to much sludge at the top of the tank and that that would have to "blend it" Blending it consisted of 5 minutes with a post hole digger with a propeller blade attached. The added cost - $250. Now the price has more than doubled in the first 10 minutes!
Next he pulled out the filter which was located near the top of the tank and told me it would be an additional $95 to clean it. Cleaning it consisted of two minutes of spraying it with the hose which he wanted to borrow from me. I told him to use his own! When all that was done he had me flush the toilets and he observed the water was draining slowly. He then asked if i wanted him to clear the lines going in to the house for an ADDITIONAL $400 I declined. As you can see $195 quickly turned into $1000 in 30 minutes. Do not use this company! They will rip you off!!
This report was posted on Ripoff Report on 11/21/2012 08:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rooter-Plus/internet/Rooter-Plus-Bait-and-Switch-Internet-972132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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