Rosado group dealers Tires for life when buy car Dickson City, Pennsylvania

Back in '08, bought a new Tundra from Cavender Toyota that "came" with "free" oil changes for 50,000 miles. Had the same requirement that you had to do ALL the required maintenance to receive the "free" oil changes. Usually when I get a new vehicle, I get the first oil change at around 2,000 miles incase there's anything floating around from MFG. Take it to the dealer and he tells me I can't have my "free" oil change until the 5,000 mile inspection, when I'll get charged for the other "services" that will be performed at that time. I ask him WTF are you talking about? I said "What about the FREE oil changes? And this dipsh*t tells me I should have read the CONTRACT that came with my "free" oil changes. I died laughing. Cavender charges $49.95 for a frickin' oil change. The other toyota dealers charge $22.95 and I ofter receive coupons for $9.95. oil changes from other Toyota dealers. At 10 oil changes at $22.95 or $229.50 OR LESS, I'm suppose to stay with Cavender for the next 50,000 miles and pay for their over-priced services. Did they actually think they could buy me off with a couple of oil changes? The amazing part is the program was suppose to develope some type of customer loyalty and goodwill. Instead, all it did was highly piss me off. They would have been better off skipping the whole thing. I wonder what moron thought that program up. I've bought 2 vehicles since then and made sure I didn't stop by Cavender to get a price. I saw that free tire offer at a couple of dealers and figured it was the same deal. They'd make millons on the services and MAYBE 5 or 10% of the folks would go back for their "free" tires and they'd find a way to weasle out.

"One of the reasons we bought from them was they said..."

   This issue crops up here a lot.  Car salesmen will say anything to make the sale.  What really counts is the contract you signed.  The "free tires" pitch is a fairly common tactic and is so loaded with preconditions that it's not something that a customer who actually read the fine print would consider a selling point. 

   Bottom line, when you buy a car, disregard anything the salesman has told you and read the contract.  That's what you'll be getting.