Complaint Review: Rosado group dealers - Dickson City Pennsylvania
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- Rosado group dealers Dickson City, Pennsylvania United States of America
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- Category: Auto Dealer Repairs
Rosado group dealers Tires for life when buy car Dickson City, Pennsylvania
*Consumer Suggestion: My Experience With "Free"
*Consumer Comment: Common issue.
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When buy our new Ford Fusion from the Rosado group. One of the reasons we bought from them was they said any new car bought from them we would get free tires for life on the car. Well now since we bought the car we are in need of our frist set of new tires. I called there dealership in Dickson city to schedule for new tires. They said they honered the program. Then the man told me if we did not have our car serviced at there dealer for the past couple of years. they would not honor the tires for life. Well when bought the car they told me could service it anyware. I had all my servicing done at local service shops since we have owned the car. This company a bunch of rip offs. Now we have to find hundres of dollars for tires. When they should be giving them to us for free like the dealer told me when we bough the car. I spent over 18,000 dollars on a car that was not what they told me i was buying in the first place. Now they are screwing me again.
This report was posted on Ripoff Report on 11/01/2010 07:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rosado-group-dealers/dickson-city-pennsylvania-/rosado-group-dealers-tires-for-life-when-buy-car-dickson-city-pennsylvania-657205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
My Experience With "Free"
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Tuesday, November 02, 2010
Back in '08, bought a new Tundra from Cavender Toyota that "came" with "free" oil changes for 50,000 miles. Had the same requirement that you had to do ALL the required maintenance to receive the "free" oil changes. Usually when I get a new vehicle, I get the first oil change at around 2,000 miles incase there's anything floating around from MFG. Take it to the dealer and he tells me I can't have my "free" oil change until the 5,000 mile inspection, when I'll get charged for the other "services" that will be performed at that time. I ask him WTF are you talking about? I said "What about the FREE oil changes? And this dipsh*t tells me I should have read the CONTRACT that came with my "free" oil changes. I died laughing. Cavender charges $49.95 for a frickin' oil change. The other toyota dealers charge $22.95 and I ofter receive coupons for $9.95. oil changes from other Toyota dealers. At 10 oil changes at $22.95 or $229.50 OR LESS, I'm suppose to stay with Cavender for the next 50,000 miles and pay for their over-priced services. Did they actually think they could buy me off with a couple of oil changes? The amazing part is the program was suppose to develope some type of customer loyalty and goodwill. Instead, all it did was highly piss me off. They would have been better off skipping the whole thing. I wonder what moron thought that program up. I've bought 2 vehicles since then and made sure I didn't stop by Cavender to get a price. I saw that free tire offer at a couple of dealers and figured it was the same deal. They'd make millons on the services and MAYBE 5 or 10% of the folks would go back for their "free" tires and they'd find a way to weasle out.
#1 Consumer Comment
Common issue.
AUTHOR: Flynrider - (USA)
SUBMITTED: Monday, November 01, 2010
"One of the reasons we bought from them was they said..."
This issue crops up here a lot. Car salesmen will say anything to make the sale. What really counts is the contract you signed. The "free tires" pitch is a fairly common tactic and is so loaded with preconditions that it's not something that a customer who actually read the fine print would consider a selling point.
Bottom line, when you buy a car, disregard anything the salesman has told you and read the contract. That's what you'll be getting.
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