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Report: #494916

Complaint Review: Rose City Dental - portland Oregon

  • Submitted:
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  • Reported By: Tiana B — portland Oregon USA
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  • Rose City Dental 2341 se 122nd ave portland, Oregon United States of America

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I took my three year old to Dr. John Lee. When setting up the appointment Dr. Lee's receptionist asked the age of my son and I told her he was three as well as the fact that I thought he had a cavity. I had my appointment and Dr. Lee greeted me and my son.
 He had his assistant "clean" my son's teeth. I say "clean" because that consisted of her giving my three year old a toothbrush and having him clean his teeth himself. Then Dr.Llee came in and counted his teeth verifying that he did have a cavity in the spot I already told him he had. Dr. Lee then told me that he could not work on my son due to his age and he would refer me to his "friend" another peds dentist. I asked Dr. Lee if he would just be getting a filling at the other dentist office because I have no dental insurance and couldn't offered alot of vists. Dr/Lee said yes only fillings wil be done there and my son would remain his patient. This visit cost $127.
Today I call his "friend" to learn that I would have to pay again for the initial visit and examine again because dentists need to form a relationship with their patients. As I explained to the other dentist what Dr. Lee had me believe she said that is not standard procedure and she didn't know why Dr. Lee would even examine my son in the first place if he knew there would be no follow up visit with him. Not only did this dentist office say that so did 2 other offices i called.
  Dr. Lee did an unnecessary examine for my child when he already knew that he was not going to have my son as a patient. I spent $127 for my son to brush his own teeth and now I have to come up with more money for another dentist to do the same thing Dr. Lee did prior to filling my son's cavities.
 Mother's if you don't want to get ripped off DON'T COME HERE!!!. I'm already preparing my letter for the attorney general to file an official complaint of fraud. Dr.Lee should have been honest enough to say that my son was to young for him to treat and referred me immediately instead of trying to squeeze out of me what he could. If I could give less than a star I would.

This report was posted on Ripoff Report on 09/14/2009 08:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rose-city-dental/portland-oregon-97233/rose-city-dental-my-three-year-old-brushed-his-own-teeth-for-127-and-now-i-still-have-to-494916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
5Consumer
0Employee/Owner

#8 Consumer Comment

Moron

AUTHOR: Jake - (U.S.A.)

POSTED: Tuesday, April 13, 2010

You are clearly an idiot. All you want to do is bad mouth someone. And what you say makes no sense. Your child or you must have done something if they referred you to a pedodontist that only sees children. That is the only time a referral like that occurs. Think about it. Why would they refer you if you could just keep coming in every 6 months and they could get paid for letting your child "brush his own teeth". I do not work for Dr Lee nor anywhwere in the area, but I can tell bullshit when it is present. You are clearly a miserable wretch who has nothing better to do than keep this tirade going. How's that letter to the AG going? I bet they will laugh their asses off when they get it.

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#7 Author of original report

Were you there?

AUTHOR: Tiana B - (USA)

POSTED: Monday, April 12, 2010

wow, how would u know how my child behaved? Are you actually an employee of dr.lee? Is that why you are taking this so personal. Because you sure act like you were there. No, my child did not misbehave, cry, or act in any other type of way you are saying he did. He sat in a chair and brushed his own teeth. Period. Dr. lee wanted money and he got what he could before sending us further not due to my child's behavior or mine but because he was dishonest and misleading. As for my behavior how the hell would you know what happened in that office. If you had a brain I obviously didn't get upset until I was out of their office and called Dr. Lee's referral the next day. Why don't you get a life and probably a different line of work since you obviously don't like children. What practice are you with so that I can make sure YOU don't treat all of these horrible children you are referring too because it sounds to me through your previous remarks that you don't like children or treating them. Get a different job and don't blindly attack someone on the internet about a situation you know nothing about because they have a legitatment complaint about a business who has wronged a consumer just because you are unhappy in your line of work or in your life!

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#6 Consumer Comment

YOU JUST DO NOT GET IT

AUTHOR: Jake - (U.S.A.)

POSTED: Monday, April 12, 2010

You are ridiculous. I did not say you went to the office that they referred you to. hat Is aid was that you were happy with the office you ended up at so the original office referring you out was the best thing for your child!!! I does not matter where you went. And that is the point. Your child was uncooperative and as a result they asked you to go eleswhere. And that is what you have a problem with. Face it. YOu were probably as big a problem as your child and they did not want to deal with either of you. You sound like a complete idiot. You badmouth an office becuase they did procedures, were paid for them and then did not feel comfortable treating your child further based on demeanor. They sent you out and you get pissed becuase the y new office wants to verify any diagnosis with their own exam and you might have to pay again. And for that you trash a doc's reputation! Some piece of class. Don't worry...as soon as your child gets old enough to recognize what an enbarrassment you are, they will point it out to you as well.

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#5 Author of original report

way to misread yourself you idiot

AUTHOR: Tiana B - (USA)

POSTED: Sunday, April 11, 2010

I never said I went to the dentist office that Dr.Lee referred me too.
Anyone with half a brain would not go to dentist that another faulty dentist referred. And quite honestly as dumb as you  sound you shouldn't be practicing or doing anything with sharp objects.

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#4 Consumer Comment

Wow...way to misread!

AUTHOR: Jake - (U.S.A.)

POSTED: Monday, April 05, 2010

Gee, I said I work at a dental practice. That does not make me a dentist. However, based on your reply I CAN assume you are a moron. As stated again and again, the charge for a cleaning is not based on how long it takes. There is one code and therefore one fee. And now you claim you are so happy with the new dental office, yet you b***h and moan that they referred you out? Obviously is was for the best. I am sure Dr Lee's office breathed a sigh of relief when you left since you then tarnished their name when they could not handle your kid.

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#3 Author of original report

your taking it pretty personal JAKE

AUTHOR: Tiana B - (USA)

POSTED: Sunday, February 28, 2010

I had a kid so i should i should pay for it, Jake from Pittfalls. Well listen here, I don't like to be ripped off. I went to a great dentist from  young kidz dentistry. My son did not cry or get nervous at all. I have no problem paying for my child cause i had him as you put it but that doesn't mean I have to give out my money to jerk dentists' (whom you sound like) to get extra money. Sorry that I like honesty. Maybe you and Dr Lee should get a practise together!!

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#2 Consumer Suggestion

Sorry for your experience.

AUTHOR: chcdmd - (United States of America)

POSTED: Sunday, February 21, 2010

In my opinion, the decision of the office to accept your child as a patient should include performing necessary treatment, unless he has an extreme behavioral issue.   I am a general dentist who sees many young children and believe he should have at least attempted to treat your child, especially since you told them that you believed that your child had a cavity even before you came into the office.  Unfortunately, many general dentists are more afraid of the children, than the children are of them. 

I frequently will "brush" a child's teeth, but it is mostly done to demonstrate propper toothbrushing to the parent and establish a relationship with the child.  A three year old should not be expected to brush his own teeth in the dental office...or at home.  They need parental assistance until they are about 6 years old. 

You should try contacting the local dental school, OHSU, or a local community health center where the care should be more affordable.

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#1 Consumer Comment

Sorry that you do not like their office policy but you had an appointment

AUTHOR: Jake - (U.S.A.)

POSTED: Thursday, October 15, 2009

Parents......learn to accept that not everyone is going to find your children "darlings". I work in a dental office in MA and I love it when parents bring in their 3-5 year olds and wonder why we decide to refer to a pedo office. Every child is different. I have seen 3 year olds who will get novocaine with no issue. I have seen 9 year olds who will scream, rant and rave if you try to put an xray tab in their mouth. The only way to know is to have the first visit. Would you rather they asked if your child was rambunctious? They saw him for an initital exam and probably a child cleaning. There is not much to a cleaning for a 3 year old but unfortunately the ADA only has one code for a cleaning so it is what you were charged. And as for the other dental office tossing Dr Lee under the bus like that; I would be more concerned about that fact. If the new office wants to charge for an intial exam, that is their prerogative. How does that impact what Dr Lee charged. He referred you. We do the same if we feel that the filling visit might be too traumatic in a non pedo setting. The pedo office will also charge for an exam or consult to make sure that they agree with our assessment. No doctor is just going to start drilling your child's tooth on another doctor's say so. Accept all of this as the cost of having a child. You did it, now you gotta pay for it.

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