- Report: #1067103
Report - Rebuttal - Arbitrate
Complaint Review: Roseanne Charles Schwab Encino Branch
Roseanne Charles Schwab Encino Branch16000 Ventura Blvd. #1105 Encino, , California USA
Roseanne Charles Schwab Encino Branch Met with Roseanne at this location to open up a checking account for daughter doing study abroad pro Deceptive and Illegal Practice - When a credit report is run - you should have to sign a form that you authorize it! Not a little blurb in 15 pages of information they hand over to you at the time of giving them money Encino, California
*UPDATE EX-employee responds: Credit Report
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Opened an account for daughter. Was told by the advisors to use Charles Schwab. In addition, we needed to open a Simple IRA for our business and our employees. Met with Advisor for 45 minutes. Never did she tell us or point out that our credit was going to be run. 3 weeks later, we received a letter that Charles Schwab declined our account! They did not send back the money however. I phoned the Advisor and explained that never in my 50 years of doing business has a company run my credit without pointing out to me that our credit would be run when we are giving them money. I explained to her that in order to prevent being sued, they better change their business practices. She referred me to Customer Advocate Dept. who I am working with, maybe. Point being, when you are sitting in front of a financial advisor for 45 minutes, shouldn't there be a form that specifically provides approval for that business to run your credit report, which can potentially have a negative effect on your credit report?
This report was posted on Ripoff Report on 07/15/2013 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Roseanne-Charles-Schwab-Encino-Branch/Encino-California-91436/Roseanne-Charles-Schwab-Encino-Branch-Met-with-Roseanne-at-this-location-to-open-up-a-che-1067103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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